I have been using Ace Flatbed for my tree business for many years. This time my personal vehicle broke down at my cabin in Prescott. A little inconvenient right? Once the snow melted Dean went all the way there and hooked up my rig and brought it all the way back. Since I have another vehicle to use I told Dean just to fit it in his schedule when he can and that it could sit there for months. Well, within one week the truck was at the local mechanic for repair. Honestly, I thought the bill would be a few hundred bucks more than what he charged me. I saw the charge today and suffice to say Dean did not take advantage of my predicament. Loyalty for life! thank you Dean. read more

Ace Flatbed Towing - stuck on the mountain - Roadside Assistance Near Me

I called them to tie my car on a Sunday morning. They quickly responded and gave me a time in which they could arrive. Although it was an hour later than planned, they communicated the update in arrival time and they gave me the option to not stay with my vehicle. I appreciate their services. read more

Ace Towing is the company you want in your back pocket! Ace breaks the mold of the stereotypical towing company, as they are professional, courteous, and more importantly honest. Face it, a time of emergency is not high on the list of fun activities. The call to Ace put me at ease. I was pleasantly greeted on my initial call and given a reasonable time estimate for truck arrival, as well as text updates. The business owner Dean arrived at my location and deftly winched my prized supercar (2006 Suburu Outback "Paul") onto the platform. His experience allowed him to place the car in my drive with an easy roll into the garage. Highly impressed. Billing was fair and accomplished online with receipt sent to my email (none of that old school strong-arm tactic of "cash-only"). Ace is definitely a contact in my phone moving forward. read more

Ace Flatbed Towing - Business Owner Dean securing my prized 2006 Subie. - Roadside Assistance Near Me

Amazing service, Dean was very helpful and the whole process went very smooth and quick!

We ONLY use Dean at ACE TOWING to Transport our FERRARI'S n PORSCHE's. His Team are Trustworthy, Dependable, Reliable and Bottom Line Never/Ever Damaged Anything in the Process!! HIGHLY RECOMMEND ACE TOW... Scottsdale Sport & Classic Mtrcars LLC read more

Dean is awesome! Came on his day off to help me get my car towed. Great company, great owners. Definitely recommend!

Grover saved the day, and made it so much better! Seriously flipped my bad mood around with his jokes and efficiency. Thanks again!

Was very professional! Did a perfect job for a car that's not easy to tow! Will use again.

Grover saved our day! Our luck was also that he was quickly available! Our wasn't an easy job. The steering broke on my husband's truck which made it a challenge to keep the wheels straight while hoisting it up on the flatbed. Took 3 of us, including Grover, to safely get the truck loaded and unloaded. Grover was calm and patient about the whole thing. Very professional!! I have saved his number should we ever need a tow again. I highly recommend Grover and his service! read more

Grover is a champion. Super nice guy. Knows what he's doing. He was able to get my car on the lift with no issues.

First of all let me say the guy showed up 45 mins late after we made a scheduled pickup so that got things off on the wrong foot. Then I was quoted $7 a mile which would of put my tow at $133.00 for a 19 mile trip which I was fine with but was charged $275.000. Absolutely insane and a total scam but I was in a jam and they new it and bent me over for it and only told me that when the bill came but truck was already strapped and loaded. NEVER again will I use them or recommend them. read more

Grover was great and extremely helpful. This was the second time I've used Ace and wouldn't use any other rowing company.

Exceptional! I needed to have my car towed to the Mercedes dealership ASAP and Grover showed up in less than 20 minutes and had my car up on the platform and ready to go in a flash. Great customer service and super easy payment system. Highly recommended. read more

Driving home on the 101 next to one tow vehicles and watched the driver writing on a scratch pad for close to 2 miles between Cave Creek and Scottsdale road steering with his knees. The entire time as I glanced over, he was staring down, leaning the pad on his steering wheel, going below the speed limit and drifting. I am guessing he either was looking for business or was going to be his next customer read more

Arrived on time as requested. Excellent communication and excellent attention to securing property for safe pick up and delivery. High level of professionalism! read more

This company was amazing. I called and within 25 minutes my car was on the flatbed. Grover was so sincere. He wouldn't even let me get out of the car because he was concerned for my safety. So thankful for his expertise. Will no doubt use them again. read more

Best experience I've had with a towing service. From the start, they were very courteous on the phone and walked me through how the sign up process worked. He also gave me a general timeline when I can expect someone. He said that they were just finishing up a job. Once I registered, confirmation was quick. The service showed up before the timeline I was given and the person (Grover) called me when he was 8-10 min out, so, I can anticipate his arrival. Once Grover arrived, he was very courteous, friendly, and professional from pick-up to drop-off. I would highly recommend them, if you need a towing service. Great job !!!! read more

After someone hit my car, it was no longer drivable. Ace Flatbed Towing (Dan) came out to my home to pick up my vehicle to drive it to the autobody shop. From the time it was arranged, Dan was at my home within 20 minutes. Friendly and funny. I appreciated Dan double checking that I had all of the items out of my vehicle. As he connected my car up and then drove away, I felt like my car was in good hands. I would most definitely use them again. In fact, already in my contacts! Thank you for doing such a great job. I appreciate it and so does my car! read more

Grover is excellent to work with! Super fast and efficient, I will definitely use him again if I need his services!

Ace towing has saved me several times. I own a company and we run big trucks. They show up quickly and communicate well. I'll keep using them to keep my company going. read more

Woke up with a flat tire and immediately called Ace. Grover was very accommodating & quick to the rescue!

I broke down north Scottsdale at beginning of rush hour. Called my garage and they recommended Ace Flatbed. They were on site in less than 30 minutes. Vehicle was loaded and at my garage in less than an hour Grover was the driver and was extremely polite and accommodating. I will now use them EVERY time. THANK YOU GROVER!! You read more

Received a recommendation from Tick at Cactus window tint. Dean is an absolute professional. I request a flat bed toe of a new corvette from Gilbert to cactus window tint in Scottsdale. Dean was in time, friendly, and handed the job like a professional. Tow was very reasonable, highly recommend Ace towing. Finding a good tow truck driver is hard in Phoenix even with AAA. I would highly recommend to others. read more

You should call these guys! My brothers car broke down on the freeway. I called 3 tow companies before I called Ace. Ace was the most responsive, could get there the fastest, and was the best price. Mikey was great to communicate with. MY experience was 5 star. read more

I was stuck on the side of the road, scared and felt alone. I contacted this towing company and got this very nice man named Jermaine, dressed nicely, and very professional. He was quick and very gentle. I trusted this man to carry my baby, "Sue Ellen" named after my great grandmother. His truck was clean, I felt comfortable sitting on the seat in my work suit. THANK YOU ACE FLATBED AND THANK YOU MR. JERMAINE FOR TREATING MY BABY WITH SO MUCH RESPECT. I will recommend him to many of my friends in Scottsdale. read more

Although the service was great and the driver was more than punctual, I paid $250 to pick my car up and drop it off 15 minutes later .

Ace Flatbed Towing came out to my condo complex to test my battery and alternator before jumpstarting my car. I was in a pretty bad fix - in the middle of a hot Phoenix day and no neighbors or friends to help me. This company assisted me without hesitation and recommended a great battery replacement with a solid warranty. The total came to $100 even. The owner was kind, transparent and communicated very well via text to give me an accurate ETA. I will be using this company in the future for any road side assistance or towing needs - hopefully not in the near future ;) read more

Grover is the man. After he called he was over within 15 minutes and fixed up my issue after minutes of being here. I couldn't have fixed this issue myself and couldn't thank Grover enough for his help read more

I purchased a 2004 Mercedes E55 AMG for parts. The air suspension was collapsed, the tires were flat and it was sunken deep into gravel in someone's back yard. Rob at Ace was able to get the car onto his truck and delivered to my house with no damages to the vehicle. I'd recommend Ace to anyone who needs even the most difficult of Tow's thank you Rob and Ace read more

Ace Flatbed Towing - Roadside Assistance Near Me

See all

Beyond thankful for how easy it was to work with them during a stressful time. I scheduled my car to be towed, and both the owner and driver were very communicative. So nice too! They were honest about pricing up front, and the price I was expecting to pay was what was charged. read more

Dean saved our bacon big-time. We recently purchased a forklift for our business in the Scottsdale Airpark that was being shipped from out of state. Problem is we don't have a ramp at our shop. So we called Ace Flatbed Towing to see if they could help us with the issue. Dean couldn't have been easier or more accommodating to work with. Despite us pushing back the anticipated delivery time at the last minute, he worked with us to make sure he'd be there. Upon the delivery, he drove our fork like a pro off the delivery truck and onto his flatbed's ramp, then across the street and into our warehouse. He's personable, agreeable, highly professional -- basically anything you could want in a service such as his. read more

The driver was rude, impatient and lack of working ethics. He asked me what happened to my car but when I was trying to explain, he didn't want to listen. He interrupted me several times and said my body language was wired. So he walked away and left me on the mountain in the evening. I called the customer service and the person who answered the phone told me that he was going to call me back in few minutes but he never did. Don't waste your time with this company. read more

I rarely review services or products; however, this towing service was exceptional! My car wasn't safe to drive, and I was about 45 minutes from home when I called the service. He said he'd be there in 20 minutes. He showed up on time and had my car on the flatbed in 5 minutes and drove me to the dealership. Thank you for your courtesy and for a great conversation read more

Ace Flatbed Towing was the 5th towing/wrecking company we had come out to our home to try to help move a cargo trailer that had blown out of our driveway, across the road, and got embedded in a dirt bank, during a storm on 8/8/18. First, AAA came out and said they didn't have a clue as to how to help us. Another company felt the job was too 'precarious' since the road goes up a hill that has a 20% slope and is 300' high, and they didn't want to risk their rig and equipment. A couple of others couldn't navigate past the trailer to get a good angle to work on it. There were street signs, driveway pillars and plants to contend with as well, not to mention the big rocks and loose gravel that had washed into the middle of the road. The road is only 12' wide and the trailer was blocking most of it. The trailer was also leaning downhill and the tires were blocked with some cinder blocks, but the wind blew the trailer over those same blocks in the first place. We were worried that another big wind storm would send the trailer tumbling down the hill and into a neighbor's property. After reviewing photo texts, our insurance company told us it was "an act of God" and "nobody will be able to help you." What??? We persisted and insisted they do something to honor our policy and keep trying to locate assistance. Two days later, Dean Siemion, Super Hero, showed up! Man, can he drive that rig! He came up, analyzed the situation and immediately jumped in to put his plan into action. He was extremely careful about not causing any damage to our trailer or property, and he took his time expertly maneuvering and urging his equipment to un-wedge our trailer. He even took the extra time and effort to hook his rig up to our trailer and get it backed into our driveway for us so my husband didn't have to hook our truck up and do it before he had to go to work. I can't tell you how grateful we were... and impressed! Dean made the whole thing look easy - like he wasn't even challenged! But we all know he was and that he did an exceptional job. He was friendly, funny and calmed our fears, explaining each step of his actions to us as he went along. I will always call Ace Flatbed Towing and Dean when I need towing or roadside service and I will highly recommend them to all my friends and family members. Thank you, Dean! It was a pleasure dealing with you. read more

Broke down on the side of the 101 in the middle of nowhere. Dean was awesome and really helped us out in a jam. He got there super fast just as the hazmat crew was done cleaning up my gas tank spill. Not only did we not die yesterday but we got to meet Dean and my husband got to check out his super nice flatbed truck. He got us to the dealership and saved us from being stranded. I would highly recommend him to anyone that needs a good tow guy at a fair price. read more

AMAZING! Our company truck broke down aka our baby. Dan had to wait on me for the keys and was super patient with me. I wanted to follow it to the shop so Dan made sure I was behind him the whole time. Cost way less than I expected too. read more

Ace Flatbed Towing is one of the best tow companies I've gave my business too. They are fast and very efficient and very professional. Called around noon and they were there within the hour. If I ever need a tow again I will definitely be calling Ace Flatbed Towing Thanks again! read more

Dan, the driver who rescued me and my dead car, was professional, efficient, and treated me very kindly. He arrived much sooner than the estimated time, and had my car on the flatbed and ready to go very quickly. He went above and beyond by being so considerate as to offer to take me home since my car had to be taken to the repair shop. Next time I need a tow or other emergency car help I will definitely call Ace. Thanks for providing a great service. read more

My car wouldn't start in the morning and Abe came to get it sorted right away. Got my car where it needed to be in good time. Thank you.