We lost our rental car keys halfway between Sedona and Phoenix and were concerned about missing our flight. Uriah, the town truck driver arrived in plenty of time to get us to the airport and dropped us right off at the sky train. He couldn't have been more kind and friendly. We appreciate such great service and were very grateful to him for taking care of us! read more

As I previously stated run from them. My son's car was damaged and they did it. The zip ties had nothing to do with the bumper. The zip ties are on the undercarriage. The fact that this company doesn't take accountability is disgraceful. The driver has no clue how to tow a lowered vehicle. He struggled for 30 minutes to even get it on the ramp and during that ripped the bumper off. Told my son that he did it and it was going to come out of his paycheck, he admitted it and then lied when he got back to their shop. This business is a mess and clearly doesn't know what they're doing. So don't risk having your car damaged end of story. What you should review is how unethical your business is, and the fact that your driver admitted to my son that he damaged his car and now he's lying. read more

Used my AAA for a tow. They sent out this company to tow my car home. I have a service dog and let them know I had a service dog with me. When Jay the driver came out, he told me that the dog needed to be locked in the car that was going on the flatbed. It's 80° out in Phoenix and it was over an hour drive. It's also a service dog. I told him no and insisted my service dog will ride in the cab with me. He finally relented. On the way home, he decided to stop by Circle K to go to the bathroom and buy a Red Bull leaving me and my service dog in the truck. I called the owner of the company, who stated we don't allow dogs in the cabs. I explained to him the difference between a dog and a service dog. He told me it doesn't matter we don't allow dogs in the cab and they ride in the closed cars all the time just fine. Instead of asking me the two questions allowed by the ADA, he proceeded to ask me if it's a "certified" service dog and asked me what more do you want from me, I already took your call over my drivers. I do not recommend this company, they are unprofessional, they do not know the law, and they are absolutely rude. read more

We live in Illinois and our daughter was broken down and stranded in the middle of nowhere. Ridge was very polite and extremely helpful. He answered our call right away. As parents, we were so worried being so far away. Ridge was very sympathetic and they took great care of her. Hoping we can get her car fixed. If I understand correctly, all their town trucks are flat bed so although usually a bit more expensive, it is better for your car. I would recommend them if you find yourself in need while in the North Scottsdale or Anthem area. read more

We had a flat tire halfway between Phoenix and Sedona. After dealing with Turo, 101 showed up quickly, and put us at ease right away. And then got us back to Phoenix and on to a new rental car as quickly and efficiently as possible. Big thank you to Uriah(?)! read more

My husband and I had a blowout on our one ton Dodge Ram truck while hauling a 30 foot fifth wheel RV. The rear driver's side tire blew. We were stuck on the side of the I-17 interstate in a rural area near Black Canyon City and the Rock Springs Cafe. Tom from 101 Towing and Recovery did a fantastic job changing the tire without disattaching the fifth wheel. He had the right skill and equipment to jack up both the truck and the heavy fifth wheel and get the tire changed. My husband did not want to try to separate the truck from the fifth wheel. The truck was lopsided due to the flat tire and the hitch might not have completely released. He was also concerned about being able to hook up the fifth wheel once the tire was changed since the fifth wheel lifts might have been lopsided. Tom was fine with this decision. Tom did a great job. He was competent, calm, friendly , quick and professional. He explained what he was doing and inspired our confidence in him. Tom helped us merge back onto the 1-17 highway. He said he would follow us for a while to make sure everything was good. We saw him following for a while. We are thankful Tom from 101 Towing and Recovery was there to help us. We had called AAA and they sent 101 Towing and Recovery. read more

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When using this service you get a call message keeping you informed when your tow will be at your vehicle, also Patrick called me 10 minutes before he arrived and kept me updated throughout the process. Him and his trainee helped me get my work vehicle to the dealership in a timely manner and drove me safe to my destination I would recommend this Company to anyone looking for a Tow, quickly and friendly! read more

101 Towing and Recovery - The area I was stranded in before I got towed :) - Towing Near Me - Phoenix, Arizona

I needed my broken-down car moved to my mechanic so it wasn't an emergency. I was told it'd take an hour and it ended up being closer to an hour and a half, which was fine and everyone would always want it to be faster. The actual service was great: very friendly, professional, competent, and a good price. I'd give it 4.5 stars if that were possible and will use them without hesitation in the future. read more

Patrick with 101 Towing saw me stranded and asked if he could assist. I was actually speaking to AAA who seem to be very confused about my location. Patrick spoke to them and got it figured out. He stayed with me until the tow truck driver arrived.. Tracy (the tow truck driver) towed me to Discount Tire which was closed, because it was Sunday. He stayed with me until my friends arrived (30 minutes later) for my safety! Sooo kind! Their customer service was outstanding! read more

Tonight I hit something and it took out my tire. I pulled off to change to the spare and one of the 101 team saw me and turned around to assist (sadly I did not get his name) Around 9 pm on Pima near Happy Valley This courtesy would make me recommend this company to anyone in the Valley for sure !!! I am so appreciative of this kind act read more

Today I called AAA for a tow from my home. Was told I could expect them within 50 minutes. They sent a confirmation of my order, then texted me every 5 minutes saying they couldn't find anyone for the job. Finally they said they were on the road toward me, even sent a tracking app and a way to message the driver. When I texted Anna that the tracking put her at my house, she responded that she had just gotten the order after completing a previous one. I would have to say Anna was amazing! Got me up and running in quick order and told me what to do immediately...get a new battery. She was wondering why the guy last week that jump started my car didn't tell me my battery was old and in poor condition. Thanks Anna and 101 towing! read more

On 05/09/24, my wife and I were stranded on the N/B I-17 at Happy Valley Rd. with 2 flat tires at approximately 9:30 P.M. After contacting AAA, Tracy from 101 Towing arrived within 15 minutes. We advised him of our issue and he said that he was aware of a 24-hour tire repair shop nearby and offered to take us there. After arriving at the shop, Tracy unloaded our car and then waited for us, just to make sure that all went well and that we were able to get back on the road. Many kudos to Tracy and 101 Towing! He was more than prompt, friendly, very professional, and careful with us and our car. I feel 101 Towing is fortunate to have an employee like Tracy, and any future customer who is assigned Tracy as their "rescuer" is fortunate indeed. read more

Patrick the tow truck driver was helpful and so kind. He waited until my Lyft showed up. Thoughtful and courteous. He called before he arrived, so appreciate his kindness and making a bad night not so bad. read more

Great fast service!! The driver Tim was extremely helpful and a really nice guy!!! I will call them again whenever I need a tow! read more

My car died on me at Safeway a few hours before I was supposed to catch a flight. I was stressed! Triple AAA sent 101 Towing. Patrick arrived and diagnosed the problem - dead battery. He gave me a jump. Probably saved me $100's if I'd gone to the repair shop. Also saved my trip He was awesome. Great customer service! read more

101 Towing has always been great for us! Today, Patrick took phenomenal care of us, with really efficient work and fantastic communication. Thanks Patrick! read more

I called Triple AAA and was assigned 101 towing for their services. I was in the process of moving and this quik tow essentially tried to steal my car just because I had not driven it in a while due to circumstances in life. I was lead too 101 towing and recovery an needed a miracle. I was in a pretty compromised situation of not having to much extra money to pay to get the car back. The reason why I'm leaving a review is because of Tim. He was chill as can be and assured me that even though I didn't have the cars keys at the time he came to pick the car up from the tow yard. He assured me that even though I was lacking he would be able to still assist. Long story made short he got the car and delivered it to my home with no expense to me due too the Triple AAA coverage my family has. Tim was a delight to deal with very promp, professional and charmingly courteous despite my blunders that had gotten me their in the first place. Everything happens for a reason and honestly it felt like Tim was heaven sent and determined to do what he does best which is help pick people up when they find themselves down in a similar situation. I am appreciative to Triple AAA for referring such an awesome tow service. I wish him and his business all the best going forward for doing God sent work an with no reluctance and enthusiasm. Thanks Tim from 101 Towing and recovery read more

Patrick came and picked up my car. He called to let me know he was in route, called to give me a status on arrival time and then handled my car with care. I highly recommend 101 Towing! Neil Cohn Desert Mountain Resident read more

The service i received this morning from Uriah was nothing short of five stars! He was super friendly, professional, and safety oriented. He was very respectful of my time and vehicle. Highly recommend 101 towing! Their service is phenomenal ! read more

Wow, what a great experience. Patrick with 101 Towing was professional and very personable. He arrived within 15 minutes of my service request. The quality of his equipment put my worries at rest as he towed my car. read more

Arthur is the best, I needed a tow on a very hot, 109 degree day. I was stranded in the driveway of the Emission testing place in Scottsdale at 3;30 in the afternoon. My insurance company secured 101 Towing to pick up the vehicle. I was called promptly in 10 minutes and was assured the driver was within 20 minutes of arriving. Arthur arrived, took a look at the engine, and was able to move the car so he could load it. All the while listening and putting my mind at ease that the problem was not bad. He told me the car was most likely driveable, but I didn't feel comfortable doing that as I live about 25 minutes away. Arthur loaded up my 2002 Blazer and drove us both back to Fountain Hills. All the while he was pleasant and upbeat with small talk and all in all helped make a bad situation bearable for me. I highly recommend this company and Arthur if you need roadside towing. Thank you. read more

I am very satisfied with his company the driver was very professional and kind he took my car to the mechanic and handled it really well. read more

101 Towing and Recovery - I had a great experience with this company. And the driver was very professional! and kind . He helped me to take my car to the mechanic. - Towing Near Me - Phoenix, Arizona

My car decided to just suddenly lose acceleration and slowly die in the middle of a busy road today. Thankfully, I have AAA. They told me they were super busy on a Friday afternoon and the wait could be up to 2 hours, but they were going to put it as a priority call, since I was in the street. I couldn't believe it when, within minutes, I see the AAA guy drive up! *Tim* from 101 Towing was my "rescuer"! He was a really nice guy. He was very patient and kind. He towed my car to my car repair place. I was going to take a Lyft home but Tim said he had to go out my way and he would drop me off at home. He was the nicest guy. Very caring, and you can tell he loves his job. Kudos to 101 Towing for employing Tim and to AAA for using 101 Towing! I HIGHLY RECOMMEND *TIM* and 101 TOWING!! 5 STARS ALL THE WAY!!! read more

I would highly recommend 101 Towing and Recovery to anyone that is needing a tow. I had to use them last night and they were so awesome. I never right reviews on websites but just felt I had to on this one. They came very quickly to get my vehicle out of the road when it was in the middle of the road. From the start they were very compassionate and helpful in every way. From the first phone call when I contacted them, they stayed in touch with me through out the whole ordeal. Customer service on the phone was great and Jake who showed up to tow my car was so pleasant and understanding. I had tried a couple of towing company's before getting in contact with this one and they seemed like they didn't care and had no sense of urgency. I will only use 101 Towing in the future if I ever need a tow again. Thank you 101 Towing. read more

My car needed to be towed and I called AAA and they assigned 101 Towing and Recovery. I have never had such a short wait to have my car towed and I am no youngster. My car was supposed to be towed to Queen Creek for my son to check out what was wrong since I had become irritated with the dealer. 101 Towing (Arturo), was there in 15 minutes max. They had constantly kept me apprised of his arrival. When he arrived after a discussion, he lifted the hood to check my battery. He disconnected the cables and it would not start. He said it was the alternator, and found that the Serpentine belt had busted. It was just serviced the prior week when they tightened the hydraulic/serpentine belt. He said that my car had to go to the dealer because of the ESP Warrantee. If it had gone to Queen Creek and my son had worked on my car the ESP would have been voided. So he towed it to the dealer. My car only has 28,000 miles and he advised me of things that I had no knowledge. He truly looked after my best interest. I wish all drivers could have a tow company just as concerned and caring as 101 Towing & Recovery and Arturo. I will recommend 101 Towing to everyone and even request it when calling AAA. Sharon E. read more

Patrick came to my car within minutes and changed my flat tire in the heat. I'm appreciative of a job well done.

The service I had was great. Tim helped with my tow twice and was very quick responsive and knowledgeable!

Just had my car towed from here, Tim was great!! Super understanding and was able to accommodate for my car! 10/10 recommend this company and Tim read more

I called and the driver was there within 20 minutes. (Other towing company said it would be over 2 hours) The driver, Tim, was amazing. Prompt service and a very kind, helpful driver. Will definitely recommend them! read more

They towed me and fixed a flat on 2 different vehicles. Efficient and quick! Juan repaired the flat and Art did the tow on a flatbed.

Patrick was great. Superb communication along the way and he was masterful at his job. Well done.

Patrick, my driver was awesome. Great communication, prompt, knowledgeable. Got my car to the dealer quickly and safely!

Great service, gentleman who helped me was awesome and great person to talk to and was helpful with my car and was efficient on a super timely manner! read more

I love this man who came and saved me! I called another company first and that company told me he couldn't tow my car AND LEFT after I waited two hours! 101 towing got my car into neutral (I didn't have my key) and towed me with no problems or damages. This company is amazing. The man who towed me knew what he was doing. He is more then just a tow truck driver. He is a genius. Please give him a raise! Thanks again for helping a girl out!!! read more

101 Towing and Recovery - Volvie gettin a tow! - Towing Near Me - Phoenix, Arizona

I would give 10 stars if I could!!!!! Easter night my car died in the middle of the road, locked out of neutral. Most tow companies were actually closed. From the moment I spoke to the wonderful woman on the phone I was relieved and knew help was coming. John Archer was my angel, he tried everything he could to get my BMW 2013 328i into neutral but it wasn't going to happen. Then he performed a miracle lifting my car onto the truck using skates so that NO damage was done raising my car onto the tow truck bed. It was amazing. I thought for sure my car would have to be dragged up but no it did not. John was so nice and kind and I don't wish to need a tow again but he is the only person I will ever call if I do. THANK YOU SO VERY MUCH!!!!!! Nicole Carroll read more

I was in an accident last week. When I contacted AAA, it was going to be 44 minutes for a tow. This company was contacted by AAA to get my car. Eddie was there is less than 5 minutes. He was such a good guy, trying to help me out and was concerned about my well being. The next day, Rick contacted me. His first concern was also my health. Then talked about my car. I decided to sell the car and had contacted a company who would buy it. When I spoke to Rick again, he was still extremely helpful. He offered to buy it and gave me more than the other place offered. I am surprised that a towing company can be so caring and helpful. I appreciated this place so much. read more

I needed my car towed to the dealership and used 101 towing. Patrick arrived quickly and he was very polite and professional and got my car to the dealership safely. Thank you so much, Patrick. I really appreciate the service. read more

Juan was so polite, very efficient and got my tired changed in now time. I would use them every time I have an issue. What a great employee and company. Thank you so much for helping me out and taking care of it so quickly. read more

My vehicle experienced a fan belt breakage while I and my wife were traveling on the 101. Bummer! Of course, the engine started to overheat immediately. After pulling off the highway, little did I know that my troubles were just beginning. Contacting my insurance company took quite a bit of time and effort. They recommended a towing company that promised to be there within 30 minutes. That sounded reasonable, however after waiting over 90 minutes I decided to try to contact a company on my own. That's when I reached 101 Towing. Nice people with nice promises about arrival time. Sure I thought, this won't happen. By this time we were tired, hot and irritated. To my surprise, they actually beat their ETA. They proved to be polite, efficient and effective. I cannot recommend this company more highly. They were just great with which to work. I hope I never again need a tow, however if I do I'll be calling 101. Just one additional note. This situation transpired more than a few months ago and I have been lax in not reporting it on Yelp sooner. My bad. My wife was with me and she reminded my to post a report. Wish there were more stars to use. read more

Great service. Uriah is amazing. He called and let me know the ETA. Very quick, very professional and totally excellent service. read more

101 Towing and Recovery - Towing Near Me - Phoenix, Arizona

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