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    Ace Handyman Services Madison West

    4.0 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    5 hours

    Response rate

    35%

    Services - Ace Handyman Services Madison West

    Appliance installation

    Handyman assembly

    Handyman caulking

    15 More Services

    Deck construction

    Deck repair

    Deck replacement

    Door installation

    Door repair

    Drywall installation or replacement

    Drywall repair

    Floor installation

    Floor repair

    Floor restoration

    Furniture assembly

    Window repair

    Handyman installation

    Handyman repair

    Tile installation or replacement

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    2 months ago

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    2 years ago

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    Kitchen and Bath Solutions

    Kitchen and Bath Solutions

    3.6
    (5 reviews)

    If you are expecting good customer service from this company, you will be very disappointed. Be it…read morephone calls or text messages or even in store visits, there is no response. A great team of men installed quartz countertops but that's all I can give a good post for. Communication is a barrier. Good luck.

    Kitchen & Bath LLC are incompetent plumbers, poor project planners, and OK bathroom tilers…read more Plumbing problems started during the planning phase, when they told me the sink did not need a an overflow, but I didn't think that was right, so I ordered one with an overflow. Thankfully I was correct, since the sink that they sell does have an overflow. I imagine other customers may have had big problems with the overflow after following their bad advice. I had to purchase the bath tub and bath fixtures. We had asbestos glue under the tile and a tub coated with lead, so I had an abatement company due the demo since Kitchen & Bath did not seem to have the expertise to do it. They claimed they could do it, but did not provide any licensing IDs for asbestos and lead removal. These additional costs are not included in the services provided by Kitchen & Bath and reviewed here. On the other hand, I removed the old plastic tub/shower wall cover and installed the mirror and light by myself. After the demo occurred, it was obvious that the plywood floor needed to be replaced. Alberto argued that they could install new plywood on top, but I disagreed. Mold and rot were a big problem, so I wanted it replaced. He delayed the project by 1 week because he was going on vacation and didn't trust his workers to take the floor out correctly without him around. No one from the company arrived at the time they said they would (early the first day, always late after). I work from home, and there was one day where I told them I had an appointment at 10:30, so they needed to show up before 10:30. They arrived at 10:30, when I was walking into the doctor's office. When I called the project lead (and owner) Alberto back after my appointment, he was incredibly rude, unprofessional, and disrespectful. The tiling install guy was late by a few hours and worked until after 8 pm. I have 2 kids and I could not get them ready for bed while this guy was working. The drywall and paint guy always showed up several hours late and could never arrive at a specified time. One day the guys showed up to work for an hour and then left for the day. The project should have taken 9 days but took two weeks because of these late starts and poorly planned work days. There are several small defects that a good contractor would have fixed or avoided, like scraped paint or chipped cabinet surface. These were minor. Every plumbing fixture leaked after the install was complete: the shower, sink handles, and toilet, in that order. I had my own plumber fix it due to Kitchen & Bath's continued incompetence in this area, costing over $250. I am very angry that we decided to remodel the bathroom due to lead and water damage, only to have them improperly install the plumbing, potentially causing water damage. I forgot to get the certificate of insurance before starting the project, and when I asked for it after, they never responded. My insurance agent also asked for it, and they never responded. Now there's a BBB complaint, with still no resolution. I just want the insurance certificate. So if anyone is going to hire them to do anything, only let them do tiling. Hire your own plumber. And if you can, set a daily schedule in the contract.

    Nonn's

    Nonn's

    2.5
    (13 reviews)

    We worked with Nonn's on a large home project involving flooring, tile, and appliances. When…read moreservice issues arose, the experience was far below what we expected from a company handling a project of this scope. Our range broke immediately and was unusable for weeks. We also had a separate dishwasher issue that required months of follow-up before ultimately failing and needing faulty parts replaced. Communication throughout the process was slow, inconsistent, and often required repeated effort from us just to receive basic updates. Although repairs were eventually completed and a partial credit was issued, Nonn's declined to provide any further accommodation despite the prolonged disruption and clear service breakdowns. The response from leadership made it clear that customer experience was not a priority once problems occurred. We made multiple good-faith attempts to resolve this privately. Based on how these issues were handled, we would not choose to work with Nonn's again and would encourage others to carefully consider their options before committing to a significant project.

    Surreal. This was my experience…read more We came into the showroom and were descended upon by a "designer." "Can I help you find anything?" Me: "I'm looking for a tile, 1" or 2" square with some color variation through it. It's for a shower we're remodeling." Designer: "Well, we have this marble that's nice. You could do a listello..." She shows us a sample board that's got all sorts of sculpted shapes and borders. Me: "I don't think we want stone. Just need tile. 1" or 2" square with some color variation through it." Designer: Gesturing to another board of fancy scmancy design elements "You could do something like this, with a listello..." Me: thinking "WTF is listello and why can't she just show us tile?" saying, "Really all we want is some kind of tile in a 1" or 2" square that might have some subtle color variation in it." Designer: (exasperated) "I don't know if I can help you if you can't tell me what you want." (I kid you not, she said this after I'd told her EXACTLY what I wanted multiple times.) Somehow we shook this thing off--I don't know how many times she said "listello" but to this day I twitch when I hear the word--and went into the next room and selected the floor tile by ourselves. In the end we went to another place where the staff were awesome and we literally found the tile we wanted within minutes of walking in the door. Bottom line: if you want to be verbally masturbated all over by a "designer" go to Nonn's. If you want tile, go anywhere else.

    Floors For Less

    Floors For Less

    3.6
    (14 reviews)

    I didn't need any flooring done myself, but I saw the work Floors For Less did for some friends --…read moreand wow. The floors looked amazing, the install was clean and professional, and my friends couldn't stop talking about how great the whole experience was. From the quality of the materials to the team's attention to detail, everything was top-notch. We were honestly just as impressed as they were! If we ever need flooring in the future, we're 100% going with these guys. Highly recommend.

    We have a large house that was built in the 70's, so we have a lot of experience with remodeling…read moredone over the years. Not quite a year ago, we pulled out carpet and replaced flooring in four rooms. We had Floors For Less put down tile in one large room and hardwood floors in the other three fairly big ones. I can't tell you how pleased we are with the outcome. The first time I went into the Middleton flooring store, I was impressed with Dave's knowledge and no high-pressure sale's techniques, but especially with his relaxed demeanor. He allowed me to take as many samples home as I wanted. Other stores I'd been to demanded my right arm before releasing a sample with promises to have it returned yesterday! Several places acted as if I was taking the Hope diamond home. Dave was always patient with me, no matter how much I texted or called. He always got right back to me. Incredible, incredible service. They have so much product, a lot of diversity in material, so we easily found what we liked and wanted. The only snafu in the project was the installers. They didn't always show up at the time they stated, but they have such a large crew that they got the project done in half the time we thought it would take them. Like I said, this wasn't our first rodeo, so the job ended up being completed long before we expected. We work from home, so we got to see how they operated. That crew was such a neat bunch of people. So polite, fussy and meticulous with their work, cleaned up after themselves, hardworking and professional. We'd used those installers again in a heartbeat. I learned later from a neighbor that that installation company is in high demand. I can see why. We are so pleased with how the floors turned out. They're beautiful and high quality. The whole experience was so much smoother and enjoyable than other remodeling jobs we've had done before!

    GreenScape Creation

    GreenScape Creation

    5.0
    (3 reviews)

    Adrian does a very nice job on my lawn. He is very dependable and I highly recommend him for your…read morelawn care needs.

    Adrian has a keen sense for attention to detail. And work ethic are remarkable. He takes a lot of…read morepride in his craft. He has a translator app on his phone in order for us to communicate effectively. I see that as a thoughtful mode of communication; He speaks very limited English. I am having him come back and do the rest of my floors and some trim work too. Your value in hiring Adrian comes with the end results of your flooring project. The actual cost was less expensive than I had imagined. When you invite Adrian into your home- you will soon realize how great this man is at what he does! Need repairs to your floor? Either prior to or after sanding is completed, he asked me if I wanted to replace some deeply stained areas. I considered doing so, but then after thinking about it, declined. I fully trust the Adrian would be able to repair my wood floor, It has some character and I like that. Before you contact anyone else for your flooring project needs, call this guy! You can Thank me later. You will want to show off your newly finished floors to your circle of friends and family and be proud to do so! I have not mentioned this, so here it goes... Adrian is very respectful to your home and pets. Sanding is a very dusty job but, he keeps it contained to only the areas that work is performed. Even if you have a messy house, it wont be dust covered. At the end of the day, This guy is who you want to contact for your wood flooring projects. Thanks! Chad M. Green

    Ace Handyman Services Madison West - handyman - Updated June 2026

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