I strongly advise against using Ace Handyman Services. We were initially quoted one day for our project. During the first call, we raised concerns that it would take longer and were told not to worry. In reality, the project stretched across 4+ days. Pricing is hourly, but we were not provided with written updates or detailed breakdowns as the scope changed. Charges were presented at the end of each day, leaving little visibility into how costs were increasing in real time. On the first day, the technician determined additional help was needed. A second worker was added without a clear, written update to pricing or documented approval beforehand. The project timeline was repeatedly misrepresented. Each day we were told it would likely be finished that day, yet it continued to extend. Communication between teams and management appeared inconsistent. When new technicians were brought in, they did not seem to have full context, and we had to repeatedly explain the same details. At one point, Will (one of the managers) had to come out in person to review the work due to the number of issues. During that visit, he identified multiple areas that needed to be corrected. However, when those same issues were still present after the work was redone (effectively requiring the project to be done twice) the focus shifted. Instead of prioritizing resolution, he expressed frustration about how many days had been spent on our project. We also experienced ongoing problems with follow-through. Items we discussed were missed or had to be revisited, and basic precautions (like protecting floors) were not handled to a reasonable standard, resulting in our brand new hardwoods being scratched with no resolution from Ace. Communication with the office was unreliable. We were frequently told to expect callbacks that never came, and scheduling updates changed often. After the project, we attempted to follow up through multiple channels but did not receive further responses. One additional note: my partner previously left a negative review, with photos from our project, and it was removed shortly after being posted. Take that for what you will. read more

Terrible service. Dirty and under qualified. Go somewhere else, if you care about your home.

This is our second time using Ace Handyman Services and we were pleased once again. This time, I noticed some buckling in the hardwood floor near our powder room toilet. We suspected a leak. Michael removed the toilet, found a crack in our toilet wax ring, replaced the ring and checked that there was no damage in our basement. He was pleasant, explained what he was finding and charged a little less than estimated. read more

I scheduled Ace Handyman Services to hang 8 large, heavy pieces in my home. They did not listen to the scope of the work and sent one man. He was not prepared and couldn't do the job alone. He said he would let the office know and they would call to reschedule. 3 days later I called them and was told they totally booked and couldn't get someone out for 12 days. (Mind you, I was not a new job but a job they botched.) When they tried to schedule it as a 2 man job the cost went from $275 to $700! In my experience, they have poor job assessment, are ill-prepared, neglectful, unprofessional and have random pricing. Look elsewhere. read more

Did a pretty good job but outlandishly expensive - and the final price came in $200 over the estimate. The pricing structure is not transparent at all and seems like a lot of hand waving. You can find this level of quality for cheaper elsewhere (and I have). read more

Christy is AMAZING! When complications arose on my project, Christy moved heaven and earth to make it right for me. I've rarely encountered such dedication from a services company. I believe successful businesses identify, reward, and retain their best employees. Ace would be wise to recognize this special talent on their team. read more

Had an Ace Handyman out to my friend's house to replace weather stripping on a patio door and her front door. At first, Cliff indicated he needed to take the door off to replace weather stripping. My friend, Marilyn, knew that was not necessary and said so to Cliff. Cliff did listen to her suggestion and went to Home Depot to buy replacement weather stripping, returned, and installed on patio door and front door. He joked with Marilyn how easy it was to install implying he had really never done it before. However, the patio door would not close after initial installation. Cliff, not a very handy man, trimmed newly installed weather stripping without taking any measurement until door could eventually close. Cliff left after new weather stripping was installed and trimmed on both doors. He charged Marilyn $370 which included the rather large package of weather stripping; however, he did not leave the remaining weather stripping with Marilyn. Now, Marilyn's doors are difficult to open and some of the newly installed weather stripping is hanging from door jam. Steer clear of this company!!! read more

Hired HM for a bathroom remodel. The craftsmen could not measure correctly or understand how to use tile spacers. We asked them to redo the work. They broke contract and did not return to finish the work that was poorly done. Overall not professional. Poor business practice! read more

Ace Handyman Services North Metro Denver - Quality work and finished product. - Handyman Near Me - Denver, Colorado

We contacted these guys by accident thinking they were a different group...I guess I am just lucky like that! :) Handyman Matters was professional, courteous and transparent every step of the way. They were great at communication and honest about all charges. And their prices were incredibly reasonable. The work performed was excellent and on time and came in within projected budget and estimate. Warren and Alanna were awesome to work with and we will use Handyman Matters again!! read more

Blake did a great job at my mom's house, fixing a longstanding issue with an exhaust vent that clanged in the wind. He also performed a few other repairs and was very personable and on time. Highly recommended for your handyman needs! read more

Mislead our company on pricing and then became less than helpful on rectifying the issue. They couldn't even provide an itemized invoice for the pricing to justify what they charged. Terrible. read more

These guys are amazing. They spent 3 days at my house repairing a lot of drywall from a flooded basement, and they did an exceptional job. Not only that, they were extremely pleasant and respectful. If you need something fixed, CALL THIS COMPANY! read more

And then... They get very bad at returning calls and fail to send estimates multiple times. So, I moved on.

I needed multiple repairs done on an a late 19th Century Denver Victorian before the end of the week with short notice. They sent two people over and they finished everything in one afternoon for a decent price. When there was an issue with a baseboard they helped install a couple days later, they came back and fixed it up quickly, keeping good to their warranty on their work. read more

Pushy!!! Very (obnoxiously) aggressive approach to sales and landing the sale. In our case, its what lost them the sale. As for quality of work, we couldnt say as the relationship never got that far. read more

cancelEd on my job twice because of "issues" with their techs. very unreliable and I wouldn't bother trying to hire them.

I called Handyman Matters regarding a bathroom renovation: new tub, new tile, new bath hardware. An appointment was made for the work to start the following week. Jeff showed up on time (or early) every day he was working and did excellent work. He took the time to explain why and what he was going to do, as well as presenting me with different options along the way. Never once did I get the feeling that he was pressing me to make a choice just to add some hours to the bill (Handyman Matters charges by the hour and not on a per-job bid.) He was a hard-worker and very knowledgeable about his trade. I won't hesitate to call on Handyman Matters (and ask for Jeff) for future home repair / improvement work. read more

Top notch! I was looking for someone to build some shelves and add some bars to my daughter's closet. Handyman matters sent Jeremy out that Friday to look at the project and put together a quote. I was immediately impressed. He showed up on time and listened to what I wanted and asked questions to better understand the project. He offered advice on materials and we had a quote Monday. I thought the price was reasonable and we decided to move forward with the project. We had a pretty detailed idea of what we wanted so sent over a sketch of what we wanted done. Jeremy sent a picture of the progress partway through the project and the project was finished just over a week after we sent the sketch. Jeremy brought over the completed shelves and took a few hours to complete the install. He was very professional and friendly during each step of the project and did a fantastic job on the shelves and install. I am extremely happy with the project and the whole process was so easy. They have earned themselves repeat customers and we will definitely call next time we have a project. read more

Couldn't solve my problem, then accused me of not listening to something they never told me. Blah. read more

This company did great work for us. They came when they said they would, answered all our questions promptly, were honest, helpful with suggestions, and generally treated us like family...only better! Corey came for the estimate and we got a really good feeling about him right from the start. Kim emailed the estimate very quickly and was our liaison when needed. There was a lot of work to do on our condo because it was flooded from the bathroom of the condo above. We needed new floors, ceilings, walls, and a million other things relating to that work. Who even knows where to start? Handyman Matters North Metro took care of everything and gave us a fair price. The people who did our work were not just handymen. They were pros who don't want the hassle of running a business. We have worked with lots of contractors over the years of building homes and these people are right up there with the best. We heartily recommend them. BTW..Ken even brought his own chain saw over on his day off and cut a log for me to use for making a table. :) read more

Handyman Matters gave our bath a remodel. They were reasonably priced, quick to schedule considering job size, and professional. The remodel looks great, Ricky was our contractor, he was prompt, and communicated the process through the entire project. Ricky problem solves quickly and effortlessly. We will call them in the future, and highly recommend this company. read more

I've used Handyman Matters several times in the past few years at my rental properties. They've done a great job with fixing my doors, cabinets, shower fixtures, and a sliding glass shower door. A friend of mine had a window break in a storm and they were able to replace it quickly as well. Glad to know they did well by my friends too! read more

I scheduled an appointment to have a downed gutter repaired. Steve came out and determined that it was too big a job for Handyman, so he wrote up what work was needed, suggested a gutter business and didn't even charge me. I continue to be very pleased with the service provided by Handyman Matters. read more

I am retracting my previous review of a bathroom tub and tile install from Handyman Matters last March. The review got way "off point". That was my fault. As I mentioned in my previous review, last year when the work was completed, we never wrote a review nor did we call the company. There was a misunderstanding of the scope of the work included, and an unfortunate lack of communication, it was minor. It had nothing to do to with the quality of the work done, which was excellent. Our Craftsman, worked his butt off and did a beautiful job. I respect and admire building trade craftsmen, how hard they work and how long it takes to perfect their craft. As I mention my whole family is still in the building trades back in Chicago. My two brothers, in their 60s, are still kicking butt and laying carpet and install hardwood floors, with their sons. I sincerely apologize to our Craftsman and to the other Craftsmen at Handyman Matters. It had nothing to do with them. This was a Owner/Management situation. It wasn't handled well, and now Kim is insulting our integrity and implying that we are somehow trying to scam something free from them. This couldn't be farther from the truth. Mark and I would like to put this behind us, its been a little stressfull. We would like to again thank our guy for all his hard work. Best of Luck. Sharon and Mark read more

I tried to hire them for work on my daughters house. They did not show for the appointment, did not call the night before as advertised and would not return my calls that I made while waiting for 3 hours. All I got was repeated voice mails. I had given them my cell #. as well as my home # I did get in touch with their man that evening and was told he would get on it this morning. At 11:30 I got a call and was told it would be at 1:00Pm after the experience I was having with them I declined and told him I would be writing a negative report....I then got a call from their office. Pretty sloppy management! read more

I was dealing with a bunch of water damage to a bathroom ceiling and wall, as well as warping on a bedroom wall. Handyman Matters sent two craftsmen--Corey and Ricky to take a look at the problem. In just a few hours, they had stripped away all of the damaged materials, re-surfaced and repainted, put up new trim, and the place looked brand new. I couldn't be happier. read more

In 2008, Handyman Matters North Metro started work in my basement. In 2013, the work has still not been completed. The current owner has done everything in his power to do as little as possible. The permit still has not been closed in compliance to city code and the work that was done lacked any understanding of local conditions. The result of their work has been wasted time, money and a flooding basement. I have been written off as scary, troublesome customer. It would be in your best interest to keep the work you contract to them as things you know how and could do. I relied on their local expertise and got something any hack could have done. Google "Handyman Matters Brand Standards Failure" to see how the executive team handles customers. read more