I reached out to Sergio at JP Exteriors on 6/17/26 after a severe storm caused damage to our roof…read more I initially chose this company because they had tremendous reviews on Google and Yelp, and early on, communication was open. Sergio requested the primary insured's name, explained the process, and I sent over our insurance company's summary of dwellings coverage on 6/30/26 following the adjuster's inspection. After following up a few times with both Sergio and my adjuster to see if they had connected, Sergio informed me on 7/14/26 that they had spoken and he forwarded a document to me. However, it turned out to be the exact same paperwork I had already sent him two weeks prior. When I pointed out the duplicate, communication completely stopped. Hoping to clear up the confusion, I called him. He texted back saying he couldn't talk at the moment--which is completely understandable--so I asked him to call me when he had a chance. That is when the customer service took a sharp turn. He responded via text with: "Understand but I am also taking care of more customers." I replied, "Understood, when u have 4 min." That text was sent on 7/15/26. After days of total silence, I decided to make one final effort to resolve this. On July 20, 2026, I called and left Sergio a message asking for a call back by 5:00 PM. I wanted to make one last attempt to fix the situation because I know leaving a permanent, scathing review online is a bridge-burning move that eliminates any chance of a company making things right. Unfortunately, he never returned the call. As a customer with an actively damaged roof exposed to the elements, I was incredibly taken aback by being told other clients were a higher priority, and even more disappointed by the total lack of response to a final deadline. Because of this complete lack of organization, reliability, and basic professionalism, I have lost all trust. I have since contacted my insurance adjuster to revoke JP Exteriors' access to my claim, and I am taking my business to a roofing company that actually values its clients. I would strongly advise looking elsewhere if you expect basic respect and timely communication. I reached out to Sergio at JP Exteriors on 6/17/26 after a severe storm caused damage to our roof. I initially chose this company because they had tremendous reviews on Google and Yelp, and early on, communication was open. Sergio requested the primary insured's name, explained the process, and I sent over our insurance company's summary of dwellings coverage on 6/30/26 following the adjuster's inspection. After following up a few times with both Sergio and my adjuster to see if they had connected, Sergio informed me on 7/14/26 that they had spoken and he forwarded a document to me. However, it turned out to be the exact same paperwork I had already sent him two weeks prior. When I pointed out the duplicate, communication completely stopped. Hoping to clear up the confusion, I called him. He texted back saying he couldn't talk at the moment--which is completely understandable--so I asked him to call me when he had a chance. That is when the customer service took a sharp turn. He responded via text with: "Understand but I am also taking care of more customers." I replied, "Understood, when u have 4 min." That text was sent on 7/15/26. After days of total silence, I decided to make one final effort to resolve this. On July 20, 2026, I called and left Sergio a message asking for a call back by 5:00 PM. I wanted to make one last attempt to fix the situation because I know leaving a permanent, scathing review online is a bridge-burning move that eliminates any chance of a company making things right. Unfortunately, he never returned the call. As a customer with an actively damaged roof exposed to the elements, I was incredibly taken aback by being told other clients were a higher priority, and even more disappointed by the total lack of response to a final deadline. Because of this complete lack of organization, reliability, and basic professionalism, I have lost all trust. I have since contacted my insurance adjuster to revoke JP Exteriors' access to my claim, and I am taking my business to a roofing company that actually values its clients. I would strongly advise looking elsewhere if you expect basic respect and timely communication.

I am closing on a house in a week and these guys came through for me completely…read more I highly recommend this company, they do a very nice job and really came through for me last minute.

I run an HOA and our building has (unfortunately) had a few big projects the last two years - these…read moreguys were by far the best to work with. They helped us replace a sad looking front brick paver steps with concrete steps (see pic). If your experiences have been anything like mine, hiring a contractor to do ANYTHING includes three major phases to the battle: 1) obtain quotes from reputable companies, 2) select someone from thosequotes and 3) have selected company complete the job correctly. These guys made all three steps (pun intended) super easy and painless. When 1) I called for a quote I got a speedy but thorough response, when 2) we hired them bc their quote was easy to understand and a fair price and 3) when we hired them they sent an awesome crew that worked their tails off to complete the job. We also had a few minor imperfections which they quickly resolved. They didn't question 'why' we asked or debate they made sure we were happy. They didn't ask for the final payment until the HOA was 100% satisfied. What a positive experience it was working with these guys (Mike in office and Eddie the owner)! I'd highly recommend.

I submitted a request for an estimate via their website and received a response within 24 hours and…read morewas able to schedule it 1 week out. Eddie came out 15 minutes early to do look the place over and do measurements and came up with an estimate about 30% less than the competitors. I received an official contract proposal within 24 hours via email. Mike made sure to do a follow up to address any concerns and questions I had the day after I had received the emailed proposal. Contract was signed a few weeks later after I confirmed that E&B was licensed by the city. Work began close enough to the given estimated time frame (delayed 1 week due to daily severe thunderstorms) and job completion was a little under 4 weeks (there were a few days of thunderstorms that would've made it too dangerous to work). The work crew worked even during mid 90*F temperatures, much respect. Work entailed 5 lintel replacements, a entire front facade grind and tuckpoint with mortar matching closely to original with a 1 year warranty. Clean up was a power wash with masonry detergent. Throughout the process, any questions and concerns I had were promptly answered by Mike or Eddie within 2 hours of sending a text message or email. Customer service, communication and work is exemplary. I highly recommend.

TLDR: 1. Hire them to move your murphy bed, nothing else…read more2. Be flexible with your dates even after scheduled 3. Double check your quotes 4. Double check your deposits 5. Do not expect compensation for errors I am giving them two stars because they made errors on our initial quote, double charged our deposit, tried to reschedule, sent workers who could not complete quoted work and after all of this were less than sympathetic to our experience. Despite the above our murphy looks great and works well. 2/5

Reached out to Big Helpers completely on accident not recalling the previous interaction and had an…read moreoverall pleasant experience. Their booking system is easy to use, they are quick in turnaround responses, and the woman I spoke with was polite. I did decide to pass on working with Big Helpers this time around, but was grateful they were kind towards me although I'm sure it must have been hard knowing I had previously given such a harsh review. Contemplated giving 3 stars since I have yet to experience their work, but giving 4 and holding the last star for when I finally do work with them.

I used this service for plumbing good work and timely service. Affordable price! I recommend using…read moretheir services.

This outfit is despicable, deplorable & abusive beyond description. After asking them to write an…read moreestimate to do a simple gutter diversion job at arm's length, & telling them for the city to reimburse, they have to provide an Estimate with a total for labor & parts. Instead, they can't bother to figure out what 2 simple gutter pieces cost, & wanting to fill the holes w/hydraulic cement (insane), they just list a labor charge, & ask for 10% down, labor & material billed daily, & a credit card on file, I called them to speak to a total incompetent who then hands it over to Dick Hoerr, who called me a "social idiot", and a "moron", & that he'd never do a job for me. As if I would EVER consider a contractor who would call me filthy names & doesn't even know how to do the job. You don't pour 20-30 ft. of hydraulic cement in the holes - you cover the holes with rubber or aluminum & then coat that w/a small amount of hydraulic cement. Then, in his answer to one of the numerous negative reviews, he writes: "We are the highest rated handyman company on Angie's in the United States and we are located here in Chicago. I personally live in the Chicagoland Area. Simply put this is one of those landlords that attempts to beat down labor after they work on his home in an effort to maximize his profit. He says one thing in a review and then did the exact opposite." BEWARE and DON'T USE THEM!

Abel and his team installed lvp flooring in our basement and it turned out very nice. We had some…read morematerials that didn't arrive on time and they even came back to install those after we already paid them. They are honest and reliable contractors. We will definitely use them again in the future.

Hello Yelp. I'm just going to say that you get what you pay for. I just purchased a new condo and…read morewanted to update it with some can lights new bathroom new paint throughout the condo. So I got on yelp and started to get quotes. I was I a rush as well. Able showed up. Told him what I wanted to have done and he told no problem. So we agreed on the price and he started. Things were going well. Then my done by date came and went. I will say overall the work was completed but the attention today detail is lacking. Overall I would recommend AMT. Able's communication was okay. His team was good except for the tile guy. I was super annoyed that all the tile that was needed to be cut was done inside the condo so I got dust all over my furniture and freshly painted walls and ceiling.

Our experience with Sam was very good. His team was responsive, they got the job done quickly and…read moreso far, the re-roof job has solved our leaking issues. Very easy and professional to work with. Would recommend Sam and his company

Started off well once I received a brochure on my mialbox (2 times) and reach out to Sam regarding…read morea chimney project. He arrived promptly to look at the project and said he would get back to me for another review as weather was bad that day. Called back for a follow up a few days later and he mentioned he would do a "drone" fly by review and getting back to me. Still waiting? so far not so reliable.

Jhonny and his team did a great job for me. They installed a new exterior sliding door for me. He…read moregave me an estimate after looking at the job, and was out a few days later. They did a great job and left the place spotless. They started at 9 and were done by 3. I will use them again for bigger jobs.

Jhonny is great! Super responsive and great work! He helped us with electrical and painting and…read morehanging curtains.

Highly recommend Bayer Builders! They completely rebuilt my front porch and exceeded my…read moreexpectation. They removed all the crumbling concrete steps, porch pad, rotted wood supports and frail metal railings. They were able to reenforced the existing brick base and ceiling supports, reducing my costs. They framed, and rebuilt with cedar beams/ railings and finished with a beautiful, durable composite wood flooring. The detail of the craftsmanship on the custom cedar railings and posts are amazing. Demo and rebuild were completed in the estimate that was given of 3 weeks. I showed John a picture of how I wanted it, and he and his team did the rest! Seamless from beginning to end. Bayer Builders dealt with all the permitting and inspections and helped me pick out materials (offering low- and high-end pricing). They consulted with me throughout the project, with very little effort on my part to get this massive project completed. I have to say that I am highly impressed with the skill, attention to detail, and excellent work ethics that the crew demonstrated. These trades seem to be a dying breed and John has secured the finest of them! I look forward to enjoying my porch for many years to come and hope to work with them again. Thank you so much Bayer Builders!!

We had Bayer Builders manage a complex project for us and we couldn't be happier with the process…read moreand the results. They rebuilt a section of our garage along with the roof (subcontractor) and deck. John managed the whole process and solicited several bids from roofers (who many times didn't show) to make sure we got the best price and quality. He managed to do this in a tight timeline as the weather was getting cold and he carefully explained our options and pricing along the way. He went out of his way to save us money when possible and pushed for quality when it was the right thing to do. He was fair and knowledgeable, and saved us a lot of headache! Some of the other builders out there really didn't know what they were doing and accidentally caused damage just taking a look at our problem. Bayer Builders on the other hand were very professional and capable. If you need good honest builders who won't give you an upsell, choose these guys.