Started off well once I received a brochure on my mialbox (2 times) and reach out to Sam regarding a chimney project. He arrived promptly to look at the project and said he would get back to me for another review as weather was bad that day. Called back for a follow up a few days later and he mentioned he would do a "drone" fly by review and getting back to me. Still waiting? so far not so reliable. read more

Our experience with Sam was very good. His team was responsive, they got the job done quickly and so far, the re-roof job has solved our leaking issues. Very easy and professional to work with. Would recommend Sam and his company read more

I have used Expert Super Seal Roofing & Tuckpointing for several projects. Earlier this year I used Expert Super Seal for a tear off roof replacement. They completed the job earlier than scheduled end date and everything was done at a high quality level that I specifically look for when hiring a service provider. This company is professional, transparent, and skilled at the services they provide. read more

Excellent communication from Sam and super quick turnaround to get our tuckpointing done. Literally went from quote to completion in under a week. I would recommend to anyone. Couldn't be happier with the job. read more

Sam's crew successfully completed a significant roof repair, tuckpointing and window sealing project for us, on an incredibly tight timeline. Very professional, very efficient and on budget. Highly recommend! read more

Got a visit & verbal estimate on Friday Feb. 24, 2023 Requested a written estimate w/ details. Was told one of the ladies in the office would draw one up and send it to me. Still waiting on correspondence as of Feb. 28, 2023 Maybe change after communication is made. read more

Highly recommend. They demolished and built a new front deck, tuckpointed building, rebuild chimney, did a roof repair. All communications were great, from scheduling our first meeting to review the building and get a quote, through contract and completion. Finished on time and didn't disturb the building tenants at all. All good things to say basically including nice workmanship and very clean, I couldn't be more pleased with the experience. -Jim Project = 1897 brick two flat with flat roof in Wrigleyville. read more

Sam was easy to communicate with and timely with getting the work done. I'm happy with my roof repair.

Sam and his team were professional, hardworking, reasonably priced and honest. They redid our entire flat roof on a sfh and did a great job. would recommend. read more

This business website says they serve Chicagoland. But for some reason the Southside is not part of the Chicagoland. I called for masonry services and I am too far "south." Update your website to say that you only service downtown and the north side. read more

I have used this roofing company to repair and paint my home roof, and to completely redo the roof over my garage. Both experiences were so wonderful. They came ASAP, and started work right away. They also finished quickly. This crew is polite and hardworking. I feel lucky to have found them. read more

Stay away from these guys. I had Rick the owner come out and he provided a quote for a small flat roof job and was ready to go. They showed up at my house last Monday unloaded they truck and then next thing I know they disappeared. I called Rick's cellphone and he said there was still ice up there so would have to come back later and that was the last I heard of them. I called the office and Rick's cell a bunch of times with no return calls and then finally I got Sam from the office on the phone and he told me that they got a big contract and wouldn't be able to address my small flat roof until the end of the Summer. Keep in mind this is a portion of a roof on an addition that was put on in 2001 so it isn't like it is a debacle at all. Granted there needs to be a little extra work addressing scuppers but shouldn't be out of the realm of what they purport to do for a living and quite honestly the quote reflected that as it was 50% higher than the other quote I received from someone else but just didn't get a good feeling from the other company. Bottom line is these guys are extremely unprofessional and practice poor business practices. A call back giving me the BS line about not being able to do the job until the end of Summer so I could have continued my search would have been in order. read more

I have used this company 4 different times for various jobs and they have : 1. Always showed up exactly when they said they would 2. Always provided written quotes 3. Have always come out for the estimate within 24 hours 4. Have always done quality work. read more

I highly recommend, as they respond quickly, their work is high quality and service is amazing. My first job was a leaking roof. Part of the roof was steep, while other parts were flat. Samuel was out the same day to take a look and walked me through the various options. He had a quote prepared for me later that day. My friend works on roof insurance claims and I sent her their detailed quote. She said it was very thorough and included all the components of a high quality roof (types of materials, installation process, etc.). Work started right away. Samuel's crew did a great job. He kept me informed and the job was completed quickly. A few months later I needed to raise the height of the block walls surrounding my garage deck. I sent Samuel a message and he was out the same day to take a look and provided a quote later that day. Once again the work was completed quickly over the next week. They also did some tuckpointing on the front of the house, which also looks good. If you're looking for high quality work, great communication and excellent service, then call Expert Super Seal Roofing & Tuckpointing. read more

IT IS A 50/50 GAMBLE WITH THESE GUYS. Not only do they not show up but they won't give you a call either. There are a few other negative reviews and I was skeptical but I honestly think those bad reviews at least percentage wise don't tell the truth about this business. They are very nice on the phone but that's how you bad service usually starts. You can trust that you will get screwed over. read more

STAY AWAY FROM EXPERT SUPER SEAL AND ROOFING. I would caution you to read the other reviews prior to making any decision with this company. Rick, one of the co-owners and estimator, came out to our property last Monday. It has been a week and we have not received a bid or proposal of work to be done. My wife and I were initially impressed with Rick's knowledge of roofing and what he said he could do to help repair the roof. Unfortunately, that's where it ends. I have tried calling and texting him multiple times without a response. When I called the company's main line at (773) 993-5668, I spoke to someone who said that they would get me an estimate by Monday. When Monday came, I called the main line again and they said that because the estimator has mixed up my notes that it would take time to come up with an estimate. That's when I suggested to the representative to have Rick or another estimator come back to the property. The representative refused my request and told me to reach out to Rick for the estimate. Why am I having to chase an estimate from this company? I am appalled by the lack of customer service from this company. Once again, I would suggest you read the other review prior to making any decisions with Expert Super Seal and Roofing. read more

I've called three times now, left two messages, with no response whatsoever. Not my idea of good customer service Or acceptable business practices I am sure I had the right number because I got voicemail identifying the company and left detailed messages on both occasions with my contact info read more

I called them on a Thursday and they answered the phone, which was a pleasant surprise. I explained that I had a leak coming off the front of my building and he set an appointment for the coming Saturday. They failed to show up however and did not even call. Seems to be pretty standard for this company. read more

Sam and the guys were extremely friendly, professional and responsive from the moment I called them. They were recommended to me from another roofing company that was too busy to take the job. Sam came over that same evening and walked me through the potential roof repairs. That same evening, he sent me two quotes detailing everything that would be done to it. After getting a couple other quotes over the course of the next week, he was on standby, but the minute I emailed him to begin the job, he was there the next day. They resealed my roof, which had many air pockets as you can see from the before and after pictures. Sam was extremely responsive throughout the day and talked me through the whole process. The guys he has are friendly and very hard-working. I would recommend this company whole heartedly. read more

Sam did a huge job on my condo building of roofing and tuckpointing and rebuilding parapet. Him and his team did an amazing job. They were quick and all the workers were very nice when I saw them. I had a lot of questions because it was such a big job and sam was extremely responsive with texting calling and emailing. He even promised to come back after the contract to help me with an extra job! I highly recommend expert super seal to do any type of brick or roofing work. read more

Although I am providing a great review, I feel compelled to let customers know my story. The workers were prompt in responding and completed the job in a timely manner. They did not leave a mess on my property and took care of our needs. My problem is with Rick, the person who gave the estimate. He quoted me one price for a job and then tried to charge me extra upon completion. I asked him to write everything up but he did not and the workers just started the job. Since they did not finish it all in one day, they returned on day two to finish. Well, apparently Rick did not supervise the crew because he stated that they had done more than what was agreed upon and expected and attempted to charge me an additional $600.00 on top of what was he had previously stated. Initially I said I would pay it because I did not want bad business but when I thought about it and talked it over with my husband, he said "we are absolutely not paying that!" It seemed as if he just threw more numbers out for whatever reason. When I spoke to him to let him know that we had already paid the price that we agreed upon, he was rude and just hung up the phone on me. Who does that? This literally just happened (Saturday, 3.12.2022) Be careful, Rick seems like a shyster. Other than that, all went well. read more

Sam and his crew did a great job replacing the flat roof on our 100+ year old brick building. The job ended up being much bigger than was originally anticipated. The cost was revised to reflect the added work and materials but seemed fair. What impressed us was the immediate response to our questions and concerns and how efficiently and expertly the job was performed despite the unforeseen necessity of replacing rotten roof joists, decking and repairing turret walls. Sam kept us posted with photos during the whole process and his crew left the site as clean as they found it. read more

The team completed spot tuck-pointing and sealing of our split-faced brick (3-Flat). We also had overgrowth of vines up an entire wall of our building that they removed. Sam was great throughout the process. Very responsive when I first sought quotes and it continued through to the finish. Keep in mind that weather is a factor, but Sam was able to start early and they finished early. They did a nice job and solved some identified internal water leaks. It's a relief to have this corrected and the job done hassle free. My HOA sought 6 quotes and ESSRT was in competitve range. I recommend checking these guys out! read more

Absolutely recommended. Great quality work and very speedy. The team was responsive and very thorough. My biggest fear was that I would have a mess left behind in my yard from a roof tear off and instead my yard was left in pristine condition. Highly highly recommended. read more

This crew has excellent attention to detail. It was a significant effort to keep track of all the wall/roof details of my complex, multi-level roof system. They found all the problems and did all the necessary repairs. They used an assortment of different kinds of treatment and repaired everything. The expert part of the name is well earned. read more

Great Service, communication and quick turn around to get the roof completed. Business was helpful and made sure to double check all water damaged areas. Rick the owner was very helpful and responsive!!! read more

Sam and Expert team were great. It was tough scheduling due to rain throughout the Spring--but when the sun shined, Expert's team was on-site working sun up to sun down. They were very knowledgeable about current/preferred materials and roofing techniques. And his team was incredibly curious while working onsite. read more

We had a major leak in the the flat roof on our 6-unit condo building. Expert Super Seal was quick to respond, friendly and gave us a quote for repairs that was reasonable. They fixed the leak and did a great job! We had them back out a few months later to complete a full roof reseal on our building. Highly recommend! read more

We called this company to make repairs on the roof of our business, they gave us a quote and we agreed on that price. They were shown where the leaks were and after 3 days completed the job and they were paid in full before they left. We were told by Rick there was a 12 month guarantee. After 2 weeks the roof started to leak again from the same places. I called them back and they told me in a week or two when the weather gets better they will come out again. No one showed up. In the past 4 months I have called back at least 11 times. First it was we will send some one out then it was Rick will call you back , and now they wont answer my call. This company does not stand behind their work and will not honor there warranty!. Stay away!!! read more

Had a roof leak on December 29 2015 these guys came out same day fixed the roof and other issues right after the storm. Easy to deal with. read more

Their office was right down the street from my condo building. I called and made an appointment for noon on 6/28. No one showed up and no one called to tell us. Left a voicemail at 1:30pm and didn't hear back. read more

We live in a 3 flat condo building with a flat roof that was having some issues with standing water and leaking. These guys came out, gave us a quote and completed the job within 2 days! Very professional and did a great job. They also included a 6 year warranty on the job. Definitely will recommend them for all of your roofing needs. read more

Very responsive. Promptly addressed our leaky roof then worked hard to schedule installation of a new roof between rainy days.

The roof of our condo building was damaged after a windstorm. Sam was very quick to respond and was friendly and professional. The work he did was high quality. I would definitely use them again for future work and highly recommend them! read more

This company was efficient, on time and professional. Sam stayed in communication with us. The weather was a problem but despite some snow and rain the job got down well. Very pleased with the workers too. I can easily recommend this company. read more

Excellent work completed on time and at a fantastic price. I went out for three bids to have work done on my roof that included resealing around the dormer, applying a reflective coating to the roof, and reattaching some loose gutters. Sam was the first to respond and offered to do the work at the lowest price. Later, when I had some additional water intrusion trouble, he was the only person to not inspect the roof (it's treacherous to navigate if you're not sure what you're looking for), but also to successfully identify the problem. I can't recommend this company enough! read more

Sam & his crew did a fantastic job on my brick Bungalow. Better than I expected. We showed up for the estimate exactly when he said and got me a bid the same day. I would highly recommend him. read more

I highly recommend Expert Super Seal. We hired Sam and his crew this June to do a complete tear off and reroof. He was prompt and professional with giving us two detailed quote options and an in-person analysis of the root cause of our water damage and underlying issues. The job was easy to schedule and was completed promptly in two days. I came home to a brand new roof with ten-year warranty, and a clean property. I can also attest to their level of customer service. Sam was easy to reach anytime with questions & extremely friendly. read more

I called yesterday to get an estimate on sealing and our condo roof. The guy wanted to come out the same day and I said my schedule was a bit crazy but I could leave work early to meet him at 5:30. I rushed home from work and he NEVER showed up. Not even a phone call. This is just poor business from the start. read more

Samuel from Expert Super Seal Roofing came out quickly and provided an estimate for tuckpointing and roofing work to correct several intermittent leaks I have had over several years. They had many good recommendations in the process and pointed out several deficiencies in the existing roof that were likely causing the problems. I trusted their recommendations and they came out within the next several days (actually on a Sunday because I was anxious to get it done!) and completed the work. They were able to setup and get to some very hard reach locations. They also did some tuckpointing and brick work at the same time that was key to my project. I was very impressed with Samuel and his crew. They were recommended to me by another building owner and I appreciated the referral. You should check them out! read more