My parents and grand parents have shopped here for years. Typically the one in Bellevue due to…read moredistance, but plenty here as well. I helped them get a dehumidifier and messed up by getting a humidifier, the box was next to each other. My fault. I used the Ace Rewards and accidentally threw away the receipt. I sent the screen shots showing the purchase to my parents so they could return it and this Ace, by personal decision making of the owners per corporate customer service, say no paper no return. So basically, the rewards account means zero to them. I will personally make sure every website I can review on will get this review and that no other friend or relative go to this Ace. Small town feel hardware with corporate stick it to you business policy.

I love Gilbert's, I feel as though it can be a bit more expensive for certain items, it's still…read moreworth the trip though. They normally have everything I need, and are super helpful. They're also a ups drop off store and do house/car keys

We always try to patronize Gilbert's Hardware store in DeWitt. Went in yesterday at 1:25pm…read more I was wearing a mask and gloves. The first 2 employees I encountered (both women) were not wearing masks. I asked why and they said, "Oh, I can't breathe with a mask on!" I replied, "Well, then I can't shop here." One woman replied, snottily, "Good. We don't care if you DO shop here." Why would I spend $130 here?

I don't live in Marshall but when we visit family here it's the go to store for everything we need…read morewhen doing projects around the house. For lawn and garden, and virtually every item you need for household repairs and improvements, you'll likely find it in this store.

The team at Herman's Hardware always help me find what I'm looking for and give me the advice I…read moreneed for any DIY project, any other big box hardware chain can hardly compete with the customer service. I highly recommend them and they have more stuff to sell than meets the eye. Try walking through and see if you can find out where it stops. They also have a large historic collection of hardware and local memorabilia on the walls. They are not your typical hardware store in the best ways.

Dan Williamson went out of his way to help me figure out how to replace euro hinges for our kitchen…read morecabinets that were broken. Our exact hinges are no longer manufactured and have very unique dimensions. My local handyman was at a loss for what to use to replace the broken hardware. Dan walked me step-by-step through the important measurements I needed to take to ensure that the alternative hinge options I considered would give me the most similar functionality and fit as the old hinges. This is despite the fact that I was from several states away (in Virginia) and could only ask questions through email. I would highly recommend Dan and this company for assistance with hardware for your next project. Kelly W.

From the owner: Builders' Hardware is a locally owned provider of residential and commercial hardware for doors,…read morecabinets, bathrooms and more. Builders' Hardware also stocks commercial doors and frames. Builders, contractors, businesses, churches and homeowners have relied on us for over 65 years.

My wife and I just moved to Chelsea a few weeks ago and I have been coming to Ace nearly everyday…read moreto find things for our house. The staff is incredibly helpful and friendly, and the store has everything you need. I find it to be a very easy store to navigate too, which is great because I am not handy but am trying to learn. Can't recommend this store enough!!

Larger and better stocked than most strip-mall hardware stores. The store is very clean, and in…read moreeach department I stopped in an employee approached offering help. Like most Aces, there is a good selection of kitchen/home gear as well as paint, tools, and other hardwareish stuff. I don't live in the area, but while I was passing through Chelsea I stopped here for something I couldn't find at my local hardware earlier in the day and was glad I did. If I did live nearby I'm sure I would be a regular.

Great place. Very helpful when you need to find something. They have just about everything you needread more

This is a great place with personel who can help you find just what you need. We will continue to…read moreshop here because the staff is so helpful.

Bought a new dishwasher from Home Depot and had them install it as well. First, they send me two…read moreinstaller and neither spoke English. I had to go get a Spanish speaking neighbor to translate. The after 2,/1/2 months the dishwasher suddenly tilted sideways 1/2 inch. I called Home Depot, after being on hold 20 minutes, I was told "sorry, we only warranty our installations for 1 month...really. A $1000 dishwasher, which they told me "we'll do a quality install ". Ridiculous. Go to Lowe's!

Worst company to deal with ever. How they're still relevant is beyond me. It's not for builders and…read morecontractors. You wait on hold forever. No pro desk that actually services customers on the phone in a timely manner. They're an internet products company. Outside of ordering on the website they're a NIGHTMARE! Call Menards and save yourself!

What a great team ! Especially Linda who helped me by blending 5 gallons of specialty paint that…read moreturned out perfect at my new little Airbnb. And set me up with a business rewards plan and I just got a $10 gift card I plan to use there too!

This store is great! Wanted to shop local for our American Legion home and they were able to match…read morethe price with an out-of-town competitor. They are always so friendly and Accom