After giving up on our local hardware store/paint department with lousy customer service, my…read morepartner and I searched on Yelp for the next, nearest Benjamin Moore paint store. To our surprise, Austin-Briggs in New Britain, Pa. popped up. We never knew they were there! I called - polite, friendly response by phone. We drove over - welcoming, friendly and knowledgeable customer service with no shortage of products. The guys behind the counter were so nice and really knew there stuff. This is our new go-to paint store. One caution: their roadside sign is small and you can miss it easily. They are directly across the road from Giant. Keep an eye out or you'll miss them. And Austin-Briggs should not be missed!

Fantastic small paint shop... Run by professionals who are…read morehappy to recommend products and techniques... This ain't a large Home place... Highly recommended!..

I usually need assistance choosing the sheen and specific paint product after I pick out a…read morecolor--which tends to be a Benjamin Moore color--and the employees here absolutely deliver with a helpfulness and knowledge of their products that I just can't get online or at other area paint stores. I've bought a LOT of paint here for various rooms: bathrooms, dining room & kitchen, plus trim and closet paints. They're great with recommendations.

I just wanted to say that there is an employee by the name Dan at the Doylestown, Pa location who…read morewent SO above and beyond to help my husband and I match paint, give suggestions and even carried our paint to our car!! That type of service plus his vast product knowledge will keep us coming back for a long time!

Until Yesterday, I've always had a very good experience at this store. I purchased 6 stick on paint…read morechips for my mother who is a stroke victim - took them back to her house in Doylestown and due to her lack of communication, I then realized she wanted darker paint for her kitchen cabinets. - 15 min later, I took the 4 UNUSED stick-one back. I returned to the store & asked if I could switch them for deeper colors. A clerk by the name of "Tyler" wasn't only insensitive about my situation, but was extremely arrogant! He refused to let me swap out the UNUSED paint stick- ons. He said they were non-refundable and he couldn't make any exceptions - even though I had just left and they were brand new. This made no sense at all that he was unwilling to make a good judgement call and exception - especially since it involved a senior citizen who had a massive stroke and lost her ability to read and write. He was flat out uncaring. Then, to top it off, when my mother and I left he gave us a huge sarcastic smile and said " Have a fantastic day" - WOW! I think Sherman Williams Doylestown needs to give their employee a lesson on etiquette & customer service or possibly get some staff who's empathetic to their customers.

I needed to buy paint for my contractors repainting my office suite and was extremely happy with…read morethe two gentlemen working the counter. Not only did they know all the right questions to ask, ensuring I purchased the correct products, but their additional advise was much appreciated. Really great customer service! Will be back.

They had a lot of suggestions and helped to offer me. I found them great to work with.read more

Southampton paints is a small independent paint shop located not far from the city. They carry a…read morelarge variety of Benjamin Moore paints, for some reason there aren't many BM stores. The customer service is here is top notch. The store is always so organized and they carry anything paint related. They even have a small showroom in the back. It's my go to place to get a quality paint at a good price. I like supporting small independent businesses. I will continue to shop here.

I cannot say enough positive accolades for my experience at Benjamin Moore paint in Wayne. When I…read morewalked in I was given some space to acclimate myself to the store but when I was ready for help I was given excellent advice, attentive care and feel thrilled with the choices I made. Keep an eye out for one of the guys that works there named Joe. He really knows his stuff. (I bet everyone who works there knows their stuff) The crazy thing is that I went in with a color in mind and he actually seem to of read my mind and showed me that color before I asked for it. Out of all of the colors in the world! I didn't feel pressured one way or the other but I felt secure. When I mentioned a friends dining room that was painted a shiny lacquer remembered the actual color. The people who are painting my cabinets will come in to the shop and work with him to get the right Sheen and equipment. I feel very confident working with Benjamin Moore paint. In Wayne. I know that the parking is not as ideal as some of the other paint stores in the area but it's worth it. Give Benjamin Moore a shot you will be happy. It's also worth noting that they carry very fancy British paint that would need an expert to administer. Someday I will have the best looking glossy front doors. For now I will stick to my cabinets.

My 89 year old mom went to this store to make a small purchase and asked for assistance, which she…read morereceived and she left pleased with the purchase overall. When she brought it home, I saw the receipt and immediately noticed that it was sold at a price the was extraordinarily high. Like, REALLY high - even for Ben Moore. I went to verify my concern about what price point my mom was sold and a comparable item at HoPo was 1/4 the price. The price was especially high because she explained its use; to stain the wood legs on a new foot stool. Hardly a project that required a high end custom stain. When I went to the store the salesman was there and was open to discussing what happened for my mom that lead my mom to believe this high price was what was truly needed for her tiny project. The manager was present during the entire conversation with the employee and at one point jumped in and was immediately extremely assertive; exactly the opposite of the sales person. The manager was consistently denying any responsibility...even after his employee acknowledge he understood how it may have been confusing to my mom and apologized to me. All in front of the manager. Not the manager; he behaved in extreme opposition to the established sales philosophy of 'The customer is always right.' I am sure the store will object to my review for many reasons that are likely inaccurate...but if they do you will be best served to analyze if they are worthy of your business by looking at whatever retort they made but in the context of whether their rebuttal is still valid if the original sale was made as it should have been and supported by the employee as improper. There is no valid objection that could warrant this manager's behavior once the original error is consider as the cause...and all the negative treatment by the manager solely the effect which warrants this type of review. There are other options that are of equal quality and I would suggest looking into those options; I strongly advise to not shop at this particular Ben Moore if that is still your manufacturing preference. Other Ben Moore stores are also available for consideration. I hope this is useful to other shoppers.

Been there twice and both times was assisted by friendly, knowledgeable and helpful employees.read more

From the owner: Your local Sherwin-Williams Paint Store in Souderton, PA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Karin and her assistant does amazing work, my cabinets look beautiful and they were done very…read morequickly. Would definitely ask her to do some of my other pieces of furniture.

The best of the best ~ you know you are in for a treat when the decorating of the exterior of the…read morebarn is just as stunning and unique as the interior. This is an absolutely charming shop! There are three floors of beautiful, one-of-a-kind offerings in the barn from repurposed vintage furniture to candles, wooden signs, hand painted seasonal decor. The vision and imagination it takes to create/paint each piece of furniture requires a lot of talent ~ and you will not be disappointed. The owner is a very friendly, lovely lady who was working on new pieces when we arrived, the barn is exquisitely organized, and the prices are better than reasonable. This is a definite for revisiting ~ over and over again ~ it's worth the trip!

5 star service from Dave. Got what we needed and got quickly…read morein and out. This is my go-to local hardware store and I am so glad they are here. Keys made, too!

Just left the store, went in to literally buy an odd sized nut for a solar light. The store…read moreassociate Tim helped me to quickly find it in the hardware isle. Really nice young man and excellent customer service. Store looks immaculate inside, very well organized. I will surely be going back and highly recommend this store. Thanks Tim.

Quick to respond, quick to provide excellent service and always available for any questions or…read moreconcerns.

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.