This place has been here for some miles pass it all the time, and I don't think. As a homeowner, I…read morethink it is best that you have your tools ready and make sure that they are good quality in your home. This place was pretty impressive and I love how convenient it is. The customer service was good and it doesn't take long to find all of your tools. I think the quality and price for the tools are pretty good as well. Come check this place out and make sure you have the right tools for your home.

I went to this Harbor Freight on April 14 at 1:57 p.m. to return a product. When I walked in, a guy…read morewas standing at an empty register waiting for a cashier to come and help him. When the woman finally came to the front, she had him move to register 1 on the other side of the counter. Me and one other guy followed behind him because the other register wasn't open. Shortly after we moved, a woman came and opened the adjacent register. I wasn't worried about people going ahead of me because I wasn't in a hurry so I stayed put. When I got up to the register, the cashier turned around and said something to the other woman working in Spanish. I began speaking to her, explaining that I had a return, before she interrupted me and uttered something that was inaudible. When I expressed I didn't hear her, she simply said "one line." I was absolutely confused by what she was talking about. I turned around to see that a line had formed at the other register. She was ready to send me to back of the line when I had been second in line the entire time. I simply moved to where the register was open because, had I stayed where I was when she took the customer in front of me, I would have been standing at an empty register. She wasn't even willing to talk to me, it seemed like her main goal was to try to humiliate me in front of everyone, yet she was the one who humiliated herself by not even being able to communicate in full, coherent sentences. Thankfully a couple guys in line spoke up. They spoke to her in Spanish so I[m not quite sure what they said, but it seemed they had told her I had been standing there and wasn't trying to cut line. I asked them if I was good and they shook their heads in agreement. She reluctantly helped me even though she had a major attitude the entire time and clearly didn't want to deal with me. She proceeded to yell "no, no, no" when I went to get out my card to receive the refund. Some stores require this, some don't. Yet again, I got thrown an attitude and yelled at for not knowing how their machines work. Needless to say, I will never go to a Harbor Freight again. If this is the lackluster customer service they provide, I have no desire to save a couple dollars only to be yelled out and shamed in front of other customers. This entire experience was beyond uncomfortable and this woman should be absolutely ashamed of herself for the way she treats customers and probably every other human being close to her in her miserable life.

horrible customer service just left me waiting for 10min in the screw section after telling me that…read morehe'll meet me there

Center to find from a nail to some home decor. Their…read moreChristmas decoration is cute. They have a bit of everything. A display of Britto items, tobacco paraphernalia from Cuba, and many more things. On top of being mainly a hardware store. Great small store Mom & Pop style.

Worse experience ever! Bought hot water heater from them: Wool is a Rheem dealer, unit worth $600…read morelasted maybe 3 years had plumber come out $500 than Wool wanted $150 to process the warrenty their defected unit. What a bunch of nonsense. Talked to Rheem they would do nothing !

Worst customer service ! I have been a contractor for over…read more30 years and this place has gone down big time ,Every time I get the same female salesperson she quoted me on A Toto toilet in which you can buy online for $3000 she quoted me $5000 I told her of the internet price and she said that they get $2000 more for a toilet because they will give a warranty on the toilet ,I said for how long? and she didn't have a answer CRAZY trying to rip the consumer off !!!

The customer service is second to none. Kevin went above and beyond to assist us in getting the…read moreexact paint we needed. I will make this my go to store for anything paint. Staff works on providing discounts, where possible, making painting affordable.

The customer service at Sherwin Williams is enough to make you never want to go back to Home Depot…read moreever again. The staff is knowledgeable and helpful. Their color selection is everything Pinterest dreams are made of. Their products are more expensive but you definitely get what you pay for.

This is a great little neighborhood hardware store that has gotten me out of a bind several times…read more They seem to have almost everything in here. The staff is very helpful and will make sure you find what you need. Prices are in line with bigger stores - at least when it comes to the items I've purchased. They're not open extremely early or late like the bigger hardware stores, so be mindful of that - especially on Sundays as they close at 2!

This store is supposed to close at 7pm and we got there at 6:40 and the guy locked the door in our…read moreface and didn't let us in... they clearly don't want to work and don't care about their customers... sad!

These guys are the real deal, always helpfull and knowledgeable about everything. I've used them 30…read moretimes over the last 20 years and it's always great. Recently I needed a unistrut trolley and Mr chip knew exactly what I was looking for. Unfortunately, they had sold out of trolleys years ago but he was super helpfull pointing me to other companies in the area that could possibly help. Would reccomend

Steve and his brother Chip are great! They cut the exact size for a curtain rod for me. The…read moreadjustable rods I got from pottery barn and bed bath beyond kept getting caught on the curtain. My old rods were some strange size from China but They helped me figure out a solution. The quality is excellent and cut to size!

Shopping for tile isn't the easiest thing to do. Luckily there's people like Michael (chief team…read moreleader) around. He found me lost walking around the back of the store. Quickly came up to me and asked me what I needed. Michael was very knowledgeable he knew exactly what to find. Although the tile that I wasn't looking for was out of stock he quickly located in two locations. One was about 5 miles away and the other was over on the West Coast of Florida. Now that's impressive!!. He located 200 feet of extra tile from his home store back in Tampa. There should be more people like Michael. Sadly I didn't get his last name. I do wanna recommend him though. He had his team in order and was ALL ABOUT THE CUSTOMER.

Feedback Regarding My Experience - Floor & Decor Store #122, Doral, FL…read more I recently made a purchase at Floor & Decor Store #122, located at 2525 NW 82nd Ave, Doral, FL 33122, for a bathroom remodeling project. At the time of purchase, I was told that my order would be ready for pickup in approximately one hour. Unfortunately, I ended up waiting nearly two hours to receive my merchandise. When my order was finally ready, I was assisted by an employee named Marco and another young employee. Both displayed an attitude that came across as unprofessional and as though they were not interested in providing good customer service. At one point, I even had the impression that they expected me to load the merchandise into my own vehicle, even though loading the customer's purchase is part of the pickup service, as I have experienced at other Floor & Decor locations. What concerned me the most was the careless way the merchandise was handled. The young employee threw bags of Keraflex weighing approximately 44 pounds each into my truck, causing one of the bags to break and covering the entire interior of my vehicle with dust. He also attempted to place a piece of porcelain tile underneath several boxes, which could have caused the porcelain tile to crack or break. When I asked him not to place it that way, he became visibly upset instead of simply correcting how the items were being loaded. After finishing, the employee walked away without even saying goodbye. I want to point out that I originally intended to give the employee a $50 tip for his assistance. However, after the excessive wait, the attitude displayed, and especially the careless handling of my merchandise, I did not feel that the service deserved a tip. I have purchased from other Floor & Decor locations before and expected a much higher level of customer service. Employees working in the pickup and loading area represent Floor & Decor and should treat customers with professionalism and respect while also handling their merchandise with appropriate care. I hope the management at Store #122 will review what happened, including the behavior of the employees involved and the procedures being followed when loading customers' purchases into their vehicles. I am providing this feedback not simply to express my frustration, but because I believe this situation should be addressed so that other customers do not have a similar experience.

Thank you so much for your guidance, patience, and great attitude towards us…read more Your help and understanding of our vision made it possible for us to accomplish our dream bathrooms. We met several times with you going back and for about our choices, and you were always in the best spirit not matter if it meant keeping you in the store on a Saturday after business hours. (Sorry) Likewise, the team at your warehouse, was very welcoming and accomodating. We really value your service and will certainly recommend !!

Waited 20 minutes before finally being acknowledged at the store. Made a very large order. A few…read moreweeks later went back to make a couple of exchanges which employee assured me there would be no problem doing if necessary. Manager on the day of exchange was very rude and had the audacity to accuse me of having used the equipment when in fact the box had never even been opened. He was also very condescending, arrogant, and disrespectful. He only spoke Spanish so expect to have communication issues if you only speak English. I left and took my business down the street to Eurohardware. I had a pleasant experience and it turns out they have a much better selection.