Tom and his son Conner were great. Very nice, professional, no pressure at all…read more We took several months to get everything lined up before having them do the install and it looks great.

Working on quote for fireplace repair with Amanda. So far so good. But will give final review when…read moreand if job is done.

This business is a little bit of a trip for me, but they have the best price for propane. If you…read moretake your canister to a Blue Rhino or other regular exchange place, it costs much more. At Lowes or Home Depot, the exchange still costs about $17. Here they refill your tank for $11 on credit card. For cash it is only $10. A great savings. They also sell or rent tons of construction tools. They also sell mulch and stone at competitive prices. Worth the trip!

If you need your propane tank filled this is the place to go. They don't make you sign a contract,…read morethey don't try to steal your tank by claiming it is theirs (suburban) and they are so very nice. Do yourself a favor and come here. You'll save money and not have someone come out in the middle of summer and fill up your tank without asking you.

I really appreciate their office help a bunch ! The ladies are so helpful and very kind. I've been…read morewith this company for three years now and even the delivery drivers are fast, efficient and friendly! I will not change using them for anything!

From the owner: Battle LP Gas has been providing economical prices, exceptional service, the most experienced,…read morewell-trained propane professionals

Beware of promises not kept. Never Believe anyone who tells you anything from this company!…read more Damaged our property and with their delivery truck - make promises to fix it and now ready to file suit due to them never showing up! Cannot trust what they say , if you can even reach them and that is hard to do as well. Do not believe they know what a phone is or what it is used for. Now we need to change gas companies or get changed to electrical due to not being able get them to do the right thing. I think they prefer to climb a tree to make a false promise than stand on the ground and tell the truth. Beware and careful of false promises from this company owned by Suburban Propane in the same area. Plus almost doubled the gas cost based on the drivers word. Just to find out he was wrong. Such a shame!

Coastal lost me when they took way too long for a delivery. The explanation I got was, "It's…read moresummertime and lots of drivers are on vacation." Really? I finally got fuel (after 3 phone calls) right before I ran out. Needless to say I then decided that would be my last transaction with Coastal. I inquired about getting credit for the propane I paid for (they said I would), switched companies and asked them to pick up their tank. It took a month for them to get the tank sitting in my yard ("Because it takes 2 people") and after yet another month I inquired about my refund. Guess what? "Oh, we don't do that." Long story short, after not getting promised calls from the manager I went to the office and the manager explained to me that the fee to evacuate my tank and the pick up fee just happened to be the same as the credit owed to me for the propane and the tank rental that I had paid for. Nice, huh? Not to mention the time I ordered and paid for X amount of propane and a week after delivery they sent me a bill for the extra propane the driver accidentally gave me. Like I would know, I wasn't even home when the delivery was made. This company appears to me, to be very dishonest and opportunistic.

Joe was personable, prompt, and professional. Great value, great service! Took good care in…read moreservicing our gas fireplace, and gave us some helpful tips!

Won in court today as the judge clearly saw the owner was not upfront in providing a quote nor a…read morecost for the work he never completed. He was gauge me at the end which was clear to the judge who found in my favor. So beware of this business owner who does not provide quotes and tries to charge for phone calls, texts or coming onsite.

Great service and friendly staff. Prompt service. We have used them since we moved here in 2020…read more Recommend this company.

Staff is very friendly and helpful. Delivery driver lit my pilot, which was nice. I had problem…read morewith fireplace and they sent Dwayne, who fixed it, as well as taught me alot about my fireplace. Great service!

If you think you'll get somewhere calling the corporate office, think again. We had a gas leak and…read morerequested emergency assistance. I was able to shut off the gas myself until a technician could arrive to secure the tank. From there, it took a full week and multiple calls to get my line fixed and tank refilled. And the only way any of that happened was by calling local technicians - people I knew personally who had affiliation with Amerigas. The corporate office customer service division is offshored, so agents barely speak English. They read from scripts and, as far as I can tell, have no call escalation process when matters go beyond Tier 0 or Tier 1 support. This company is very difficult to work with, so I do not recommend them at all. I had a dangerous situation that was ignored. I had to work way harder than necessary to get things done. Bad customer service. Bad service, period. Steer clear, if you can.

They came to fill my tank but said I needed a new tank. They left and left my tank empty,…read morecompletely empty. I've called several times with no resolution. I've been with no way to cook and no hot water for 4 days now. And no way to get ahold of the local office. I'm looking for a new company to work with. Very poor customer service. Do not recommend.

It's rare these days to get any help with anything, must less good help. Yesterday I went to try…read moreand get my furniture that had been delivered 4 days early out of U-Haul containers. I am 76 and had moved from Florida and sleeping on the floor in an empty house. Emily Sullivan is the manager of this U-Haul. If you've ever moved you know how it is visiting a Uhaul store. I never tried using containers and got a quick lesson it involves many people in other states to accomplish a simple task. No, it's not simple and they have a pretty good system and affordable. I write this to acknowledge Ms Sullivan, because she listened, had a calm attitude and quickly jumped into action to accomplish my needs. No excuses, explanations, just resolved it, instantly. I had been calling from the night before and no one got back to me. But, in one second she affirmed she would bring the two containers that day. I found a quick mover thru Waves, but they don't handle containers. She backed that trailer into my drive like it was sports car and while two grown men watched she unhooked and was gone. She stands out as EXCELLENT in my days. MOST OUTSTANDING employee.

The absolute worst place I've ever purchased propane. The Unprofessional jerk that filled my tank…read morepurposely over tightened the valve. It was so tight I broken the valve handle trying to loosen it. Beware!

Very poor at customer service and answering the few questions that we had regarding installation…read moreand purchasing a new propane tank for our pool heater. Took 2 weeks for a call back an then said it would be a few months to get someone out to do the work. Very disappointed in their attitude.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.