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    Ace Home Improvement

    4.0 (4 reviews)
    Open 7:30 am - 5:30 pm

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    7 months ago

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    2 years ago

    This Ace store is THE BEST! All the employees are super friendly and know their customers by name! I love shopping there!

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    7 years ago

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    9 years ago

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    Lowes Ace Hardware Family Center - Closing manager

    Lowes Ace Hardware Family Center

    2.5(14 reviews)
    31.2 mi
    $$$

    AVOID AT ALL COSTS!! DO NOT SHOP WITH THIS "BUSINESS"!…read more Worst professional experience in 30+ years! Delivered (3 days late, forcing use of first vacation day) 1/3 of several thousand dollar/several major appliance order. Still had us at end of day. Refused to reschedule piece THEY SCHEDULED WITHOUT NOTICE OR PERMISSION FOR 4TH DAY LATE FORCING 2ND VACATION DAY AND INABILITY TO PREPARE FOOD unless we called a 2nd number (after business hours) because the first rep "doesn't do that." Well, apparently none of their employees "do" much of anything including preparing, delivering, providing customer care, scheduling, communicating, etc!! AVOID!!! Use a payment method that will support you when you have to escalate!!! *and they also still have a backorder fridge/freezer not due until, at least, Saturday. Ordered all this about a month ago....and is Saturday true? With all parts?

    Walked up at 6:50 store closes at 7. I left work a little early to make it in time considering I…read moreknow this store pretty well I would have been in and out less the 5 minutes. Julian or Jillian the manager or night of 1/17/23 and her crew I guess knew I was coming as they rushed to the back. Doors were locked. I waited until I could speak to the manager on staff and ask why they closed before 7 and explained ohh we close the store at 6:55 now... what a lame excuse I was even there before that. I know this is something simple but any other corporate franchise or major business that finds out they are closing their doors before the advertised closing time have a 0 tolerance policy. Think about it if this happened consistently I was probably going to have a $40 purchase and multiply that by 365 days a year if this were to happen daily that's $14,600 a year the company misses out on. Numbers add up don't they ? Stay open as advertised is all I can ask for.

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    Lowes Ace Hardware Family Center
    Lowes Ace Hardware Family Center

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    Lowe's Home Improvement - No employees or help is what this photo is....

    Lowe's Home Improvement

    2.4(46 reviews)
    11.7 mi
    $$

    I ordered a LG fridge (5/23/21). Received an email that said it would be delivered 5/26 AM. That…read moretime had came and passed. So I called into the local Lowe's, and they told me that this was a huge misunderstanding, they did not have this specific fridge, and it would not be available until Aug/21. Frustrated, I asked to come to the store and pick one out(I needed one). When I arrived at the store,I was completely surprised, as the first person to ask if I could use some help, I told him, and he asked me if I had called in earlier.( turns out, these guys here work together and communicate). He knew my name and what I was looking for. Donnie, showed me my options, he was extremely helpful in showing me the difference between what I had ordered, and what they could offer. Next, I met the Assistant Manger, Joe. Joe was willing to work with me on price, and completely understood the misunderstanding regarding my online order. I actually felt confident that Joe was going to see this to the end. After all of our negotiations, Joe assured me he would give me a fair price based on the fridge I had bought, -vs- the one I agreed to buy. I was then directed to the Delivery Coordinator, Jacki. Jacki was at the front register with all my info, and made the old sale/new sale happen within seconds. I am writing this review hours after my transaction between these folks. I truly have faith in the management team that works here. These folks turned a bad experience into an experience that will persuade me to drive an extra 30 min to get here. This may not speak volume to the small town hospitality you would expect, but it speaks more volume to the folks that work here, and are truly dedicated to helping a customer.

    Sloooowwwwww. No one cares. Everyone ignores you. I'm not hand loading an entire pallet of…read moreconcrete by myself when you have two forklifts sitting there. The place is a ghost town. Maybe pay a little more to have a couple employees actually come to work? I shoulda gone to Home Depot.....

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

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    Ace Home Improvement - hardware - Updated June 2026

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