According to my father: Dad called around for an urgent…read moreplumbing issue, at around 11pm, which caused clogging in the toilet and backflow up the shower drain. This was the only Korean plumber who had an answering machine in the area. Dad speaks both Korean and English. After leaving a voicemail late at night about an urgent plumbing issue, my dad got a call from the plumber's wife at around 5:30am in the morning. I mean that is a really fast response time. Turns out, most of the clog was fixed (drain cleaner poured in the night before) by the time the plumber arrived. The plumber took the time to explain the problem (clog was not where originally thought) and charged a very reasonable fee for the early morning visit over (less than the $150 or hourly fee other plumbers in the neighborhood were quoting for the same type of work). Everything was resolved by 7am, but the peace of mind of knowing there's a dedicated plumber in the area was a great relief to my dad. Plumber is an elderly gentleman, been working as a plumber for decades, and very easy to talk to (well, as far as I know, in Korean).

Ralphy and Cedric did a great job they install my basement sink and also install my washer and…read moredryer pedalstool. i totally recommand them. thank you marilyn

When I called pitbull plumbing they came to my house within the hour. I felt very comfortable…read morewith the guys that came, very knowledgeable and the price was incredibly generous for the job they did! I'm very grateful for Raffi helping us out especially through this hard time we having with not working due to covid. Will def be using them as our plumber from now on!!

I contacted Lou Severino based on recommendations from my neighbors. On Saturday, I spoke with…read moretheir answering service to arrange a technician visit for my tenant, as the air conditioning had stopped working and the weather forecast predicted temperatures near 100º. I spoke with Lou on Sunday and a technician was scheduled to arrive on Monday afternoon. After the scheduled visit, I checked in to see if the issue had be resolved by calling and leaving messages for both the technician and my tenant. Neither responded. On Tuesday, I called Lou Severino's office to confirm whether the technician had been to the property and if repairs were made. The receptionist asked how many times I had contacted them. I replied that I had called 5-6 times (over a few days). Lou immediately called back. To my surprise, he began yelling and shouting: "Don't you think we're busy enough?! For you to call 5 times today?! I'm an angry man today!! Aren't you being a pest??!!". He then hung up. I was shocked by the interaction. Regardless of how busy a company may be, there is no excuse for speaking to a customer with hostility or disrespect. Despite the initial recommendation, the experience was both unprofessional and unacceptable.

Technician in a "Lou Severino Heating & Cooling" truck just sped by me at full speed on a NJ…read moreresidential street, totally drenching me in mud and slush from yesterday's blizzard. I yelled after him and he just honked twice as he drove off, not slowing down though his honking meant he obviously heard/saw me. If their technicians are that careless out on the road, I'd hate to see their actual work. Word of advice: if you're going to drive rudely and irresponsibly, don't do it in the company car with the name clearly written on the side.

Your technician JON was at our residence and did an excellent job at repairing our faucet, pipe,…read morewater line, etc. Second time we have used your company for service, would not hesitate to call again, hopefully Jon would be our technician again

This will be the last time I use Total comfort for any…read moreservice. Over a year ago we had our water tank burst in the middle of the night and at a recommendation of a friend we called Total Comfort. They were able to replace the best day. But, as a result I was duped into entering their preventative maintenance plan. This of course includes a yearly AC maintenance visit. It seems every time they come they find umpteen things wrong with the units and the cost for repairs are unsurprisingly astronomical. I went through this twice already with them. I immediately called a competitor following both visits and had them give a second opinion. Sure enough, I didn't need to do a vast majority of their "recommended" repairs. Never again with this company.

Looking for a heating/air conditioning firm to replace and or service your unit? Look no further…read more This is the most professional company, in my opinion, that you will find in Bergen County. Their estimator Chris arrived, took his time and explained what needed to be done. The estimate was fair. Office staff is nothing but wonderful who return calls!! Amazing. They actually work with you for installation in accordance with your schedule. Whalen and Ives sent a team of professionals to my home that were simply amazing; each and every technician carried out his task perfectly. Not a minute of time was wasted. They arrived on time, which was shocking in this day and age. And....they cleaned up! Obviously the Owners are smart to keep their crews happy. Bravo! I will refer them business every opportunity I get!

We have been with them for a number of years but lately their service have become unreliable. We…read morehad an appointment a month ago which was missed and several rescheduled after my follow up calls. The technician finally arrived late in the day after missing thee previous day's appointment. After arriving he was courteous and efficient. The company seems very unorganized

Great AC contractor. They installed a new system in our 17 year townhouse as the original unit…read moredied. State of the art equipment, with Honeywell thermostats and sensors with a nice related app. Sadly they no longer service my area in Edgewater. If they cover your neighborhood, consider yourself lucky.

We had a great experience with our ductless ac install, and although the temperature dropped the…read moreweek it was installed, we have been enjoying the heat function on it too! We are newer home owners, and this was one of our first big projects. From calling to book an appointment and getting the estimate booked quickly/within a shorter timeframe, to a very thorough appointment -we felt satisfied right away. Everyone was pleasant, knowledgeable and took their time. We worked with Bobby the owner and Robal for communications, Julie the owner also gave us a call to check in. The only part of the process that took longer was the towns fault on slow permit processing, which to add, American Airflow gave us updates on timeframe during it. We also didn't have to do any of the permit work other than set up final inspections. They used a really great electrician company that we plan to use for other upcoming projects as well. Day of install came, techs were on time, professional, polite, extremely neat while working and with clean up, and took the extra time to explain the units to me as well as the (slightly tricky Mitsubishi) remote. The price and customer service hands down beat the other competitors we had estimates with and we're really happy we went with them...also relieved to no longer lug those pesky window units in next summer/anymore!

Amazing company. Called them in the morning as my a/c stopped blowing cold. Was told a tech was…read morefinishing a job and could pass by in 45 minutes. He showed up examined the unit and said he had to return after a reset. Came back and opened more of unit and found a burnt wire. Cut and replaced and closed up and everything working fine, Very reasonable price and great service. I have found an honest and trustworthy man and company.

This guy had us go to court to get his money to ruin our ice machine and couple of dipcases he…read morerepeteadly fixed and failed. When we spend more money on his repair jobs than actual cost of brand new machines and told him he better fix it or we're not paying, he said it was beyond repair... So, watch out, he is out to get you, not to service your appliance/s.

I highly recommend TEMCO for all your heating and air conditioning needs. Tim Prusha and his entire…read moreteam are true professionals who consistently go above and beyond for their customers. They are reliable, responsive, and always there when you need them. A special thank you to Billy Farrell, who recently came out to repair the air conditioning system at my office. He quickly diagnosed the problem, explained everything clearly, and had it fixed in no time. His knowledge, professionalism, and attention to detail were outstanding. The personality, respect, and dedication that Tim and his team bring to their work speak volumes about why their company is so successful. It's refreshing to work with a company that genuinely cares about providing excellent service. If you're looking for an HVAC company you can trust, TEMCO is the one to call. They won't let you down! -- Scott Raymond Raymond Brothers Landscaping

What sets TEMCO apart from others is the character of the ownership and management. The company…read morelooks out for the best interests of the consumer, and honors courtesy, fairness and fair dealing above all else. Case in point when a faulty heater was installed years ago by another outfit. The owner Tim documented the issues, and problem solving attempts, and was able to navigate a warranty replacement with the manufacturer, and provide a speedy installation of a new heater at a reasonable cost. It's comforting to do business with a company of high ethical character. I also admire a local company that invests in teaching and training local young talent so one day they can serve their communities with the same skill and adherence to the high standards of ethical responsibility of the current ownership.