Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Very professional company. Very knowledgeable and solved my problem. Highly recommend this HVAC…read morecompany!

Terrible experience with this contractor. They started the mini split install, disappeared for a…read moreweek, and left many issues behind. Less than a month later, the system stopped working during a heatwave. I waited a full week for a service call -- and they never showed up. Unreliable, unprofessional -- stay far away!

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

The team quickly responded when I called and scheduled a technician to identify the issue after…read morewhich it was prompltly resolved. They took great care with floors and the room where they had to work demonstrating great professonalism and attention to customer experience.

Our HVAC just randomly died and I was having trouble finding people to come out. Came across the…read moreyelp reviews and decided to give them a shot. My call was answered by Cheryl (I believe that was her name...if not I apologize in advance). She was so courteous and helpful. Instead of taking my name and telling me someone will call me back. She actually took the time to walk me through some of the common problems so that I can troubleshoot. Once we figured out that the issue will need professional help she got me on the calendar as soon as possible. I was scheduled with Lou A. He was super communicative prior to the appointment. Once here, he quickly diagnosed that the problem was the capacitor and got the ac working in no time. Despite having a jammed schedule he did not make me feel rushed and answered all my questions. Their fees were fair and not one of those big companies where they will nickel and dime you for every little thing they do. I've used several hvac companies in the past and this has been the best experience thus far. We will look to use these guys for future issues.

It was one of those crazy 98 degree days in this summer of 2025...and the A/C decided to stop…read moreworking. One call and they responded within the day. They got it functioning within a few minutes. Here's the crazy part...it stopped again the next day. So another call, another visit. They gave us gave us the real news. Quick repair or full replacement. Since it was not our building, we elected to service the current system. I will definitely keep them on speed dial for the winter months!

Rob (owner) came out himself to investigate a call I made on Monday that our steam boiler was not…read moreworking properly, he accessed we'd need a new one and said it was corrode. Let's face it, spending that $ for the stuff you cannot see is never fun but Rob gave a good fair price. His techs - Mark and Robert -were here all day and did not stop until job was done, checking to make sure it was working properly and explaining the system to us so it can function for years to come. They were cordial in working in masks in this trying time (and with us wearing them in our home as well to protect them). Removing the old furnace was a task in itself as it easily weighed OVER 500 lbs and had to be broken up in two pieces to get out of our basement! I had used DB prior to for our annual AC checks, but this is the first big time job and couldn't be happier. Great service all the way around.

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!

Looking for a heating/air conditioning firm to replace and or service your unit? Look no further…read more This is the most professional company, in my opinion, that you will find in Bergen County. Their estimator Chris arrived, took his time and explained what needed to be done. The estimate was fair. Office staff is nothing but wonderful who return calls!! Amazing. They actually work with you for installation in accordance with your schedule. Whalen and Ives sent a team of professionals to my home that were simply amazing; each and every technician carried out his task perfectly. Not a minute of time was wasted. They arrived on time, which was shocking in this day and age. And....they cleaned up! Obviously the Owners are smart to keep their crews happy. Bravo! I will refer them business every opportunity I get!

We contacted Whalen and Ives after discovering standing water in our main-level bathroom that had…read morealready begun leaking into our finished basement through the baseboards. We mitigated the initial damage ourselves before their technician arrived on April 12. During the visit, the technician identified standing water in what he claimed was a pipe beneath our driveway and stated there was no blockage. He then inspected additional piping in the garage and basement using a camera and snake. While working in the basement, the technician removed a pipe cap, directly causing sewage and wastewater to discharge into our finished basement. He also attempted to remove a second cap, which cracked and caused additional water intrusion and damage. No reasonable containment or mitigation measures were taken to prevent contamination. Despite these events, we were told the issue had been resolved and that it was safe to resume normal water use, aside from running multiple fixtures simultaneously. The technician also stated that he was under pressure to leave for another job and received repeated calls from his supervisor during the visit. Within approximately 20 minutes of his departure, use of a single shower caused substantial water to pour from the same pipe that had been left unsealed. Representatives from a restoration company witnessed and documented the incident and expressed concern that the underlying issue had not actually been corrected. The following day, after repeated attempts to contact the company and to speak with a supervisor, a second technician arrived and suggested extensive pipe replacement at a cost of up to $50,000. By that point, we had already paid approximately $1,600 for services that not only failed to resolve the issue but had directly contributed to significant damage to our basement. We were also informed that replacing the pipe caps damaged during the initial visit would cost an additional $1,400. We later obtained an independent second opinion. That technician correctly diagnosed the problem, repaired the damaged caps, and confirmed that the extensive pipe replacement recommended by Whalen and Ives was unnecessary. According to that assessment, Whalen and Ives technician had misidentified the main water line rather than the sewage line. Throughout this process, communication from management was poor, documentation was limited, and invoices included charges for work that was not performed. Although a refund was eventually issued for Whalen and Ives initial visit, it did not address the broader damages, contamination concerns, loss of use of our home, or the disruption to our family while caring for young children. Our finished basement, which serves as a primary play area for our children, was left contaminated and unusable as a result of these events. Based on our experience, we cannot recommend Whalen and Ives.

Very smooth experience. Explained the problem with my furnace. Completed the job in a timely…read moremanner. Highly recommend.

Quote to Replace Central Air System Arrived on time…read more Provided a reasonable and fair quote. Explained replacement systems vs my old system Started and completed the job in 1 day.

Very professional and a family-owned business where you get to talk to the owners and they do all…read morethe work as well. Justin and Harrison are great and Harrison was incredibly conscientious, arrived early for the job, made sure it got done right, and the cost was very reasonable for quality work. They got our mini split system back up and running and we couldn't be happier. Highly recommended and plan to hire them again in the future for more projects!

DO NOT TRUST. I hired go green to take a look at my split level central air system. The 2nd floor…read morewas blowing cold but the first floor was about 5 degrees hotter....after spending 2 hours with his assistant fiddling with the outside unit , Justin charged me over $600 and told me it "should cool down in a few hours"....the Central air unit was completely broken by the time they left and my home heated up to over 80 degrees overnight (hotter than outside). Our newborn and my wife barely slept through the night...it's now over 85+ degrees with my Central air on and we'll be staying in hotel....we need to hire another company to actually do the work CORRECTLY....Justin has yet to return any calls. Between the repair fees and accommodations I've lost over $800 by trusting Justin and Go Green Air. They also backed into my neighbors wall on the way out...Complete nightmare, DO NOT TAKE THE RISK with Go Green Air.