I was referred here thru my mechanic down the street. I had a gut feeling something was wrong with…read moremy Ford F-150 she's old but still has life left in her. I dropped my truck off with Bill. I asked him to check my transmission. He said sure I just needed to drop it off in the morning. He called later that afternoon. He mentioned she (my truck) was ok. I then mentioned my problem was I had to warm up my truck for 15 minutes and then she would be good to drive. Having to do this every time I had to go to work or after work I'd sit there for a while was becoming annoying. Bill kept the truck for over night to see how she would run in morning. . Bill drove her and he expierenced the same thing I did. Sure enough it was the transmission. I took her home and drove it about a week so I could notify work. It was going to cost me 4,800.00 for a rebuilt 3 year warranty. Bill called and said there was another piece that needed repairing so I paid a little over $5.000. All in all I liked the fact Bill had my truck ready in 4 days was fantastic he originally quoted me 5 days. I had the best quality care for my vehicle. Bill was very professional.

I was recommended to this spot by my normal mechanic who couldn't help repair my transmission. They…read moresaid that Bill is super honest and a great guy, it's actually who they used for their own personal car. I have to say, Bill is a great guy, even though the shop is closed, Bill has been helping me via text and helping me understand how to approach fixing my car. He was upfront and shared he couldn't repair my transmission, but did recommend how to go about finding someone to do it. Would highly recommend Bill and Cres-O-matic for his honesty more than anything.

First and foremost I gotta say that Henry is top notch with his customer service and communication…read more I waited a month to write this and I can also say that the mechanic who worked on my car did a great job as well. Am having zero problems with the new (used) transmission I wanted installed for an old Honda. I even brought the car back for a different issue - what we thought was an issue turned out to be nothing and Henry wouldn't take any money for the diagnostic. I am so glad to have found an honest, friendly and skilled shop near my house!

Excellent service, I will be taking my cars here from now on!…read more Got my transmission fluid, coolant fluid, and brake fluid changed here.

Needed a new fuel pump for my truck. Took it to full service auto and transmission and Francis had…read moremy truck fixed and back to me the same day at a very reasonable price I will definitely use Francis for all my repair needs in the future. Cheryl

On April 3, 2026, I dropped my car off at Full Service Auto & Transmission Repairs for what should…read morehave been a simple repair -- replacing the skid plate. I found Francis through an online search because of the many positive reviews, and during our first interaction he was friendly, professional, and seemed very knowledgeable. He ordered the part directly from Acura and quoted me a fair price. My car was ready the following day, but when I arrived to pick it up, Francis informed me that my vehicle had been involved in an accident while in his care. He explained that another driver had been speeding through the parking lot and crashed into him. He gave me the other driver's information, and I contacted him immediately. The other driver gave a very different version of events. He stated that he was backing out of a parking space and did not see Francis. He also told me that Francis provided his driver's license information but refused to share insurance information. Now, more than a month later, I still have a damaged vehicle and have not received insurance information from Francis despite multiple phone calls, text messages, and outreach from Mercury Insurance. I trusted this shop to take care of my car, not return it to me in worse condition and leave me responsible for a $500 deductible. What has been most disappointing is the lack of accountability and urgency. Francis acted as though this situation was not a major concern and repeatedly assured me that the other driver would "take care of it," which has not happened. According to the other driver, Francis even asked him to change the story about what happened. I chose this business because of its strong reviews and the image Francis presents, but my experience has been extremely stressful and disappointing. I believe customers deserve honesty, transparency, and responsibility when their vehicle is in someone else's care.

Luis is the new shop owner, had my lexus gx470 towed to his shop, they were very efficient, kept…read moreme informed through out the process,sent me pictures of the progress, and recommendations of needed repairs, pricing was very fair, They saved old parts and showed me, i appreciate that aspect and would come back for other repairs,

Brought in my hatchback to get it inspected. They were honest and told me that even thought I had…read moreso many miles on my car that it was in great shape. They did a compression test and 2 pistons came out bad, other mechanics would've charged me an arm and a leg and forced me to replace the engine, but Luis has it checked out and did a wet compression had me drive it a few weeks and verified it was burning oil. He said I could keep driving the car since everything else was in perfect condition. Just suggested to check the oil every week! I'm coming back as soon as I'm ready to replace the engine! I want to keep my baby for a long time!

Spoke with Bill regarding a P2714 transmission code. He actually spent the time explaining my…read moresituation and gave great knowledge and advice. At the shop he said they rebuild the original transmission in 8 working days which is amazing. It's always so refreshing to know that there are businesses with great work ethics and honesty these days. Will definitely be giving Bill my business when the time comes down to it.

Bill was honest and a great mechanic, can't thank him enough…read morefor saving us a lot compared to the dealer. Thanks Bill

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

We have been taking our car to Action Auto for over a year, and honestly, this is how every shop…read moreshould operate. No upselling, no runaround, no "don't call us, we'll call you" and disappear. Just straight-up honest work and clear communication. They break everything down in a way that actually makes sense, they get the job done quickly, and they don't make me feel like I am getting taken for a ride (which can be rare nowadays). If you're tired of guessing whether you can trust your mechanic, this is the spot.

I've been coming here every week for a full wash, and the experience is consistently outstanding…read more The team is professional, efficient, and pays attention to the details that make a difference. My car always comes out looking spotless inside and out, and the quality of service never disappoints.

Really happy with my experience and felt that the services provided were clear, direct, and…read moreprompt. I did not feel like I was being overcharged and I was not pressured for any services. I came in to get my AC serviced and tire patched. Discovered I needed a replacement hose for my AC which they ordered in for me, replaced 2 tires and got a brake inspection. I came back a week later for a follow up service. Discovered another underlining issue. They provided options and I plan on returning to complete this service. They are true to their estimated timeframe, pricing, and services. I highly recommend this business for your car services. Thank you!

I cannot recall the last time I was here. But what brought me here today was my check engine light…read more December 22, 2025 I had an appointment in the morning. I turned on my truck and darn if the check engine came on. So my truck was park for 13 days. Unfortunately for me my mechanic took a vacation in which he so deserves it. And he returned today January 5, 2026 I had my vehicle towed and before the end of the day my truck was ready. The problem was my ignition coil was soaked with water. He mentioned that my truck is one of those things that are common to happen. The quality of service here with a 2 man crew automotive is fantastic. Jamie and his brother do an outstanding job. The Vaule well things are pricey but same time what isn't and your paying towards your vehicle to run smoothly. I paid $379.60 for ignition coil and oil change. JB Automotive 5 stars for service Quality 5 stars Vaule 5 stars I recommend this business if your near by or just need an good honest mechanic.

Jaime is hard working, knowledgeable, courteous, and above all honest. And his shop is kept very…read moreclean, which I thought is unusual, but it says everything about Jaime.

Camer here for brake pads, rotors and brake fluid flush. Iggy took care of me. Super helpful and…read moreinformative. Transparent and honest pricing. I'm coming back here for all my cars from now on. Great customer service and finished in a timely manner.

I used to come here for years, but ever since the new owner took over, everything went downhill…read more I went in for a simple oil change and coolant service -- something they acted like was no big deal -- and my perfectly fine car ended up breaking down right after. I had to go to the dealer and pay another $400 to fix what they messed up. When I told them the warning light came on, they just said, "Go to the dealer, we don't know." Really? If you "don't know," why are you even running a body shop? They're not cheaper than other places, and the quality is awful. In the end, I wasted about $500 because of their careless work. If you like spending extra money and getting attitude on top of it, this is your place. Otherwise, stay far away.

Exactly what their name is and the absolute best! Anything transmission or drive line take it to…read morethese guys. Rebuilt PTOs for me off the truck and back on while I waited. Fixed rear ends. Replaced transmissions for friends of mine. These are your guys.

From the owner: Truck Repair. Drive train specialist. Transmissions, Differentials, Drive lines…read moreParts & Service