I call them about my heater broken and they say will call back in five minute and never call back…read morethen I try call again they say will give me other call in one hour never call back. It no good business to wait long for phone back ! I go other business who will want make money !

We have been dealing with Huffman for at least 20 years and I cannot say enough good things about…read morethem. They are courteous, reliable, fairly priced and always there when we have needed them. Elliott saved us again this week when the 20 year old air conditioner in our recently new to us townhome quit in the first week of 80+ degree days hit. He quickly obtained a unit, reschedule routine service calls and had us up and running again. We believe strongly in supporting small, local business and are happy that we have stayed with the. For installation and service through the years.

Update: In addition to the fire hazards and repeated failures, the unit has also developed a…read morepersistent leak. Despite claiming in his responses here that he would make things right, Jake is no longer willing or able to contact me directly to resolve the situation. Instead, I'm left dealing with yet another round of service fees for problems that were never properly fixed in the first place. The leaking part in question can be purchased online for $60-$100, yet Turnbull wants to charge me $169 just to come out and tell me what I already know--that the same issue is recurring because nothing substantive was ever done to repair it. Now that the unit is "out of warranty," I fully expect they will find more problems and hand me another list of expensive repairs. Turnbull's refusal to stand behind their work, their avoidance of accountability, and their unwillingness to escalate customer concerns to management make it clear: this company puts customers last. Avoid Turnbull Heating and Cooling at all costs. Original Review - I am beyond disappointed with Turnbull Heating and Cooling and strongly advise against using their services unless you enjoy paying for poor-quality workmanship and constant repairs. I had my furnace installed by Turnbull in 2021, and it has been nothing but a headache ever since. I've had multiple service calls due to the unit not working, including two terrifying instances in less than a month when the wiring short-circuited and literally caught fire both times (photo attached). Now, in the middle of winter, I'm dealing with yet another issue--this time, the heat strip needed replacement. I decided to call Turnbull because they installed the unit and I assumed they would take care of yet again another issue. While the part was covered under warranty, Turnbull refuses to cover the cost of labor, leaving me with a $419 bill ($169 for diagnostics and $250 for labor). I've never heard of a warranty that only covers parts, forcing customers to pay out of pocket for issues caused by poor workmanship. When I reached out to Amana, the furnace manufacturer, they explained that their warranty doesn't cover labor because they can't verify if the unit was installed properly to begin with. This points directly to Turnbull's shoddy installation and lack of accountability. Save yourself the stress, unsafe equipment, and constant expenses. Avoid Turnbull Heating and Cooling at all costs. Their poor-quality work and refusal to stand by their installations are unacceptable.

They canceled their scheduled appointment an hour before they were due to show up at my house after…read moreI had already taken the time off work...twice. When I explained this to them the second time, they said "okay, nevermind, we will send someone today." No one showed up. I called again to make sure they were actually sending someone and I didn't take off another day from work for no reason and she assured me that I was the next stop on the technicians schedule. Nope. No one. Called again and they said someone would call me back with an update. No one called. Some of the worst service I've experienced in a long time. Won't ever use them again.

The woman on the phone was very helpful - something I appreciate. The technicians were professional…read moreand amiable. Once they tracked down the replacement part, they quickly got our furnace up and running. It's a 20 year old gas furnace, so I'm happy it's still got some life left in it. I would definitely recommend.

This dude came to my house for an estimate thinking that I haven't done my homework beforehand. His…read morequote was the highest (with a low end brand) but this wasn't the issue. he said "I would deduct five hundred bucks if you pay me in cash, you know, that way I don't have to pay uncle Sam". Two days later, he called me again to say "Hey, prices have gone up about $450 but I'd still give that discount if you pay my in cash".

This place is a scam or close to it. They are very disorganized, and do not communicate effectively…read moreabout what they are going to do or when they are going to do it. They don't adhere to contracts and are perfectly comfortable breaking the law and attempting to do unpermitted electrical work. If at any point you decide you no longer wish to have them go through with work, they will berate you and refused to refund any of the attempt of money (also they insist on upfront payment in full), claiming expenses while refusing to itemize or give any indication of what those expenses are. Highly HIGHLY recommend that everyone avoid these people at all cost.

I am very impressed with the quality of work that Jim put in. Jim is very professional and has…read moretrue patience. He takes time to explain the problem and makes it a point to finish with excellent results. His prices are very reasonable and I will continue to use him to all my needs. Requested Service. Electrical outlets and updating. Lidia.

We had 2 splits installed and couldn't be happier with the experience. The system works great and…read morehas made a huge difference in our home's comfort. The team was professional, knowledgeable, and took the time to answer all of our questions throughout the process. Everything was installed efficiently and with attention to detail. It's clear they know what they're doing. Highly recommend to anyone considering splits or HVAC work!

I can't say enough about frank & frank. They r a wonderful company And they always do a wonderful…read morejob. Carlos was here today to do maintenance on my ac and furnace and he was so thorough with everything and just such a nice person.

We made calls to multiple services, not only did Dalton reply promptly but they immediately…read morerecognized the model of our furnace, they found the issue after a short while and got the heat running while they made a trip to get the needed part. They explained everything so I could understaned, a tripped resistor, and things I could do going forward to make the furnace run more dependably. Very friendly, they took the extra step of making recommendations and suggestions so the furnace didn't have to work as hard. Darron Dalton and his tech Steve really did a great job, thank you both!

I can't recommend this company enough. Family run, respectful and fair prices. No surprises…read more They were very professional installing my furnace 5.5 years ago and had great ideas for the installation in an old house. Furnace has run beautifully and my heat bills were lowered considerably. When I scheduled the maintenance call, their scheduling was timely, they were prompt, professional and friendly. Did a great job. Why did I wait 5.5 years before I called for an "annual" check-up? Well, 20+ years ago, an entirely different company ripped me off. It was obvious, but what are ya gonna do when it's 20° outside? So I was definitely nervous, once bit, twice shy. But I read some of Dalton Heating reviews online and the consistently great reviews convinced me that I could trust this company to treat me fairly. They did. Again, highly recommend.

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

Nash Electric did an outstanding job! They were professional, fast, and their pricing was very…read morereasonable. The quality of their work exceeded my expectations, and they made the whole process easy from start to finish. It's hard to find a company that's reliable, efficient, and fairly priced, but Nash Electric checks all the boxes. I highly recommend them to anyone looking for honest, high-quality electrical work!