1. Dalton Heating & Cooling

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    Victor NY, NY

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    Dalton Heating & Cooling

    4.1 (9 reviews)
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    Hummingbird Heating & Cooling

    Hummingbird Heating & Cooling

    (11 reviews)

    I had a new furnace installed last year, by Hummingbird heating and plumbing, very satisfied. I…read morewanted to change the filter and was unable to remove it. Called, set up an appointment and the service repairman came . His name was Dean. He called before he was to arrive, he knew exactly how to fix the issue. He gave me a hint on removing the filter. Told me to make rabbit ears on the filter with duck tape. That way I can pull the filter out. I told him I was disappointed the installers did not show me how to remove the filter. After all, I really was not thrilled that I had to have a service call. The best part of this review is that there wasn't any charge, he gave me a pound of hummingbird coffee , a fabulous tip on removing the filter and we shook hands. Very thankful for the rabbit ear tip, everyone should learn this! Very pleased with Hummingbird, the service repairman Dean and my pound of coffee. But the best part... no charge. THANK YOU HUMMINGBIRD! Thank you Sheila Marsh

    Just stay away from Hummingbird. They just simply looking for an opportunity to rip you off. They…read moretried to scare me by saying that carbon monoxide leaking from my old furnace and need to replace right away. They shut off the furnace in the middle of winter and refused to turn it back on, saying that you don't want to see a big headline on the local newspaper. Of course, anything burning will emit CO and I have CO monitors nearby. Another company simply did maintenance on the furnace and said the furnace still works great.

    Isaac Heating & Air Conditioning - Customer care

    Isaac Heating & Air Conditioning

    (96 reviews)

    Maplewood

    I am not known for poor reviews but this is one of them…read more Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased with the service so we bought one of their expensive maintenance plans. First of all, you have to call them every year to return for a cleaning and inspection. They should call us to schedule service thru their expensive plan. Fine. We are considering moving so I called for an inspection and cleaning. They wouldn't do the A/C bc it was February. Again, fine. Well the nightmare began. Now keep in mind everything worked perfectly prior to this service. Again, cleaning and inspection. Tech started inspection. Soon I heard a half hour of very loud metallic banging. I asked how it was going and was told he was trying to free a part to clean and check it. In the end, couldn't get it. Specialist had to return. Specialist returned and said igniter was bad. Changed it and it cost $162 which was the cost after the $600 maintenance plan previously mentioned. Pretty quickly we noticed more trouble. No hot water for a number of minutes. You may say no big deal but try running your bath for 3 to 5 minutes bf you get hot water. This happens on every faucet too. So we called again. Tech came and now found a bunch of gas leaks and the heat exchanger was bad. Cost $300 after their wonderful $ 600 maintenance plan. They also repaired some of the gas leaks. Said RGE had to fix another one. RGE came and said no leak. Hmmmmm... And I can't help to wonder how much of this is a result of the first Tech banging away full force on a very intricate and fragile piece of equipment. And we don't even have the new heat exchanger installed yet!! No call with an update, no call to schedule appt. Nothing. 2 months ago we called for an inspection. $500 later (not including the investment in the $600 maintenance plan) we have a non properly functioning water heater, no appointment and no plan. So much for hiring a big company for expertise, service and peace of mind. Ill update when, I mean if this gets resolved.

    We had Isaac install a solar voltaic system. The system came with a performance warranty. I have…read morereason to believe one string is under performing. Isaac tech came out to explain they no longer install these systems. I keep getting promises about a return call, that never materializes.

    Dalton Heating & Cooling - hvac - Updated July 2026

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