I have used this company several times. My system is now a senior citizen and needs attention…read morefrequently. They always come on the day I call and always fix the problem quickly and inexpensively.

During the heat wave of July 2023 my ac went out. I called them and they were there within an hour…read more The problem was diagnosed and repaired within an hour. The price was reasonable. I would recommend them to anyone.

We just for a diagnostic and quote from Jack J. He we amazingly professional. And very likeable…read more Even our cat liked him and he only ever hides under the bed when company comes but he simply adored Jack. The diagnostics were well-documented and photographed. He walked us through everything in detail and answered all our questions. He issued a quote in a very timely manner, broken down by line item, and he walked us through it in detail. He even helped us learn the end date of our warranty. He could not have been more thorough or professional.

Our Villa needed special attention in the sink/dish washer area of our home on a Sunday!! I was…read moreable to easily go on line and book an early appointment. Monday morning, I got a call from Parobek Plumbing, who assured me that although they were booked solid, they would do their best to send one of their experienced technicians. Within several hours Waylon was on his way to give us a true inspection of issues. He gave us three different options to meet our needs and as soon as we gave the green light, he was working as fast and efficient as possible. My wife felt relieved that within several hours, Waylon had tested our system and was ready to wrap it up!! He also gave us a bid on several other projects we had held off on and look forward to booking Waylon again in the future with some of our bigger projects. I highly recommend Parobek Plumbing & AC.

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

We paid nearly $600 for an AC repair, and my system failed again within 30 minutes of the…read moretechnician leaving. Thirty minutes. Let that sink in. The technician returned the next day and, instead of standing by the original repair, blamed the attic's humidity and tried to squeeze another $300 out of me. After charging me nearly $600 the day before, they wanted even more money for a problem they clearly failed to fix the first time. Eventually, the technician repaired it again at no charge. Unfortunately, that "repair" was just as worthless as the first one. I also requested an itemized receipt so I could submit the repair for warranty reimbursement. They never sent it. No follow-up. No professionalism. No accountability. Now, only one week later, my AC is out AGAIN. So, to recap: * Nearly $600 spent. * AC failed within 30 minutes. * Attempted upsell for another $300. * Failed to provide the requested documentation. * AC failed again a week later. This company took my money, failed to properly diagnose or repair the issue, tried to charge me more when their repair didn't work, and then disappeared when I needed paperwork. If you enjoy wasting money, sweating, and dealing with excuses instead of solutions, then Honest Air Conditioning is the company for you. Otherwise, save yourself the frustration and call another company.

Sean was our technician today, and he saved us right before the 4th of July holiday. He was…read moreextremely thorough, running check after check to ensure the problem wasn't with our air conditioner but rather a plumbing issue. Sean is very knowledgeable in his craft, and it is evident that he genuinely cares about providing excellent customer service. My wife and I can't say enough about his work ethic and professionalism. Wilson's Heating & Air is fortunate to have an employee like Sean, as he represents the company with pride, integrity, and exceptional skill. THANK YOU, Sean, for all your hard work! We truly appreciate everything you did for us. Happy 4th of July!

My tech went above and beyond! Very thoughtful and conscientious. I would definitely use this…read morecompany again!

What can I say?? We called and spoke to the owner and let us know they would be out the next…read moremorning due to the time we called, late in the evening.. Mike, a friendly and kind young man, showed up with a smile, he explained everything and answered all the questions I had. He even explained how the a/c unit operates. The price was affordable and he was just a polite. I will be following up for a yearly visit to make make sure the a/c unit is operating correctly. Thank you! Please call them and get your a/c unit in working order before problems occur. Stay blessed.

Trevor absolutely saved the day! It was 40° outside and we wanted to turn on the heat. Our Nest…read morethermostat started giving us an error message and the vents were blowing cold air. After calling about 10 other HVAC places that all gave me the run around in some way, I called Country Thyme and am so thankful I did. Anthony, who answered my initial call, was so polite and was the nicest and most coherent person I talked to all day. He got me scheduled, and Trevor showed up quickly on the same day and diagnosed the issue and replaced what needed to be replaced. He went above and beyond and got our system back up and running in no time at all! His prices are so reasonable and fair for the quality of work he does. I'm relieved that we now have a reliable company we can call with any heating/AC issues we have in the future. I 100% recommend Trevor and his company to anyone who is looking for someone honest, thorough, and knowledgeable. I can't say enough great things about Trevor and Country Thyme!