Was super nice. Responded quickly and came out on a Sunday. I asked a lot of questions and was…read morepatient with me. Worked around my schedule. I had not had anyone come out for my AC and I think the pricing was extremely reasonable.

Ivan with Cair Heating & Air saved us this week! Our AC unit upstairs was not working over the…read moreweekend. We called Ivan and he came out the next day. He found a leak in our unit, gave us a few options, and gave us pros and cons to each. We decided to repair the leak, added refrigerant and instantly the AC started working upstairs! We know eventually we will need to replace the whole unit and we will be calling Ivan back to replace the unit when the time comes. He was honest, efficient, professional. We are so blessed to have found Ivan and Cair Heating & Air!!!

I have used this company several times. My system is now a senior citizen and needs attention…read morefrequently. They always come on the day I call and always fix the problem quickly and inexpensively.

During the heat wave of July 2023 my ac went out. I called them and they were there within an hour…read more The problem was diagnosed and repaired within an hour. The price was reasonable. I would recommend them to anyone.

Another great visit from Parobek. Jack came for my yearly HVAC inspection. Wonderfully friendly,…read morethorough with his findings, and detailed with how I can help maintain my system along my own and what things can be done by them to help as well. No pressure to do the upgrades which is nice, just the information, price and benefit. Thanks for continuing to be my go to folks for HVAC and plumbing!

Mr Sampson and Mr Crawford worked on repairing my u ground water lines and do a super job. Parobek…read moreis a great company.

Great service, again! AS ALWAYS!…read more Easily scheduled an appointment and Pete showed up when he said he would. He even gave me a phone call 40 minutes before to tell me he was on the way! He clearly explained the problem and gave me several reasonable options. Extremely professional service. I'm a huge fan of the service I get from Honest!!!

I had booked a technician to come in for an annual checkup. After some work, he decided to spend a…read moregood minute standing right in front of my window making my dogs bark like crazy while just staring at them. I told him to not intentionally annoy my dogs because I was working, which caused him to pack up his gear and leave without saying anything. He stated in his report that he didn't want to bother the homeowner for being busy working, so I was not informed of any recommended maintenance. At this point I had my gate unlocked and garage door open still for access to the attic. If I hadn't noticed that he had left, anyone could have walked in and stolen tools that I keep in the garage. I reached out to the office and the feel I got for them was that they didn't care at all. I got an "I'm sorry this was your experience" from a manager after chasing them down with emails and phone calls. The response was extremely lackluster other than "sorry you had a negative experience." I will not reward incompetence with my money.

My tech went above and beyond! Very thoughtful and conscientious. I would definitely use this…read morecompany again!

I can say that this place is bull shit! All they wanted to come and do was get their quick payment!…read moreGuy didn't come in and say what was wrong with our a/c unit all he came in saying was "you have 0 pounds of coolant so you would have to fill it up and each pound is $200 pounds. And your unit takes about 8 pounds. So I wouldn't fill it up. I'd recommend you change it." Us: " ok how much would that be?" Him:"around 8-12 thousand" Us looking at each other like this man is insane! Do not go to this c

What can I say?? We called and spoke to the owner and let us know they would be out the next…read moremorning due to the time we called, late in the evening.. Mike, a friendly and kind young man, showed up with a smile, he explained everything and answered all the questions I had. He even explained how the a/c unit operates. The price was affordable and he was just a polite. I will be following up for a yearly visit to make make sure the a/c unit is operating correctly. Thank you! Please call them and get your a/c unit in working order before problems occur. Stay blessed.

Trevor absolutely saved the day! It was 40° outside and we wanted to turn on the heat. Our Nest…read morethermostat started giving us an error message and the vents were blowing cold air. After calling about 10 other HVAC places that all gave me the run around in some way, I called Country Thyme and am so thankful I did. Anthony, who answered my initial call, was so polite and was the nicest and most coherent person I talked to all day. He got me scheduled, and Trevor showed up quickly on the same day and diagnosed the issue and replaced what needed to be replaced. He went above and beyond and got our system back up and running in no time at all! His prices are so reasonable and fair for the quality of work he does. I'm relieved that we now have a reliable company we can call with any heating/AC issues we have in the future. I 100% recommend Trevor and his company to anyone who is looking for someone honest, thorough, and knowledgeable. I can't say enough great things about Trevor and Country Thyme!

James and Joe were absolutely awesome ! They not only gave me the absolute BEST price, but they…read moredid a great job. They installed a new heat pump and removed all of my 30+ year old ducting, replacing it with an entire new system. They cleaned up after themselves, and followed through on everything they said they would do. I only wish I had found these guys years ago. I will never use anyone else for my AC needs.

You can't go wrong with these guys! I had multiple quotes and even though they were the lowest,…read morethey still gave me recommendations that saved me money. Not too mention I my AC went out during one of the hottest weeks in July and they sweated all day to get my new unit installed in one day. I only wish all customer service was this good! These guys are super nice, polite and professional.