ABC came out earlier to run a rooter down a slow moving toilet. I have learned from before that…read morewhen it starts flushing slowly act now. They were here quickly and the service was great!

There's this thing in boxing where a fighter will avoid a fight by pricing themselves out of it…read more Instead of declining the challenge, they will ask for an exorbitant amount of money and move on when negotiations inevitably fall through. Three years ago, I had an American Standard unit installed to replace an old unit. One Friday in September, it started clanking and shaking the house. The blower wheel came apart, and the blower motor went out. As this was clearly under warranty, the outcome was expected: the warranty would cover parts, and I would pay for labor. The technician promptly showed up and disassembled within 20 minutes. The diagnosis was straightforward, as the damage was visible. The price for labor? $1150. Went to Yelp for bids, and they all (7 in total) came in in the range of $275-$600. I went with a company right in the middle ($450) as their communication and availability inspired the most confidence. Several other reviews here will corroborate that warranty work is not a strong suit. I cannot give one star as the installation three years ago went really smoothly, and the technicians they have sent out are punctual, competent, and friendly. To their credit, they drove back the same day to drop off the damaged parts so I could have the work done by someone else. I was charged the $99 diag fee - which is fair as nobody should work for free. This wasn't very reassuring, as we make a conscious effort to support local, minority-owned businesses.

I think this business is closed. The website is still up, but they don't respond to any messages,…read moreand the phone number doesn't work.

The long Austin heat wave rolls on accompanied by the constant drone of my air conditioner. It is…read morenot a pleasant sound. It is the sound of money hemorrhaging from my household into Reliant Energy's bottomless maw. My house had issues. Let's just say that energy efficiency and green concerns were not at the top of the list when my cookie-cutter suburban pad was thrown together. My doors: permeable. My windows: radiant. My upstairs: a sweltering hotbox fit to slow roast a brisket to perfection. And onward droned the air conditioner. Now, before we go much further, I want you to know that I am not gullible. There are no magic solutions that would turn my house into a perfectly efficient icebox. It's bloody hot out there, and the relentless sun will have its due. I'm also not a wealthy man. I would not be swayed by some silver-tongued charlatan into undertaking a massive home renovation just to save some money on my electricity bill. I was looking for quick fixes for a fair price with tangible benefits (less hot air drafting into my house and less heating of my upper story from my attic). This is where the Energy Guys came in. I chatted with the owner (Jeff) as he was working on an insulation job for one my neighbors. I hate being sold to, so I was on guard for pressure sales tactics. Jeff was reasonable, factual, and laid-back. We did a walk-through of my house and came up with list of basic fixes. Thermal imaging confirmed what I suspected. My doors were leaking due to terrible weather-stripping, my upper story was baking due to poor insulation in my attic, and my duct work was poorly sealed with precious cold air leaking into my attic. Though I have windows that are just turrible, Jeff advised me that taking a second mortgage to replace them just didn't make sense for my house and situation. I've got two kids in daycare and a prodigious appetite for fine espresso, wine, and other edibles. There's not a lot of money sitting around to plow back into my house, but the bill was reasonable. The work should qualify for rebates offsetting a big portion of the cost, but that part hasn't been done yet. Jeff and his crew were professional, skilled, easy to work with, and punctual! My upstairs feels cooler, and I can't feel hot air seeping in from my front and back doors. Even better, there are now more frequent reprieves from the droning of the air conditioner. For anyone looking for an energy audit or other home energy services, these guys were great to work with. Highly recommended.

Do not, under any circumstances, hire Cool Horizons. After a lightning strike, our system clearly…read morehad a dead blower motor, fried control board and few other issues. Their technician arrived and proceeded with the diagnosis. Crucially, the technician attempted to install a new control board without discussing this expensive, high-risk diagnostic step with me. They immediately fried the brand new control board during the process, indicating severe incompetence and poor diagnostic practice. They then had the audacity to charge me about $1,000 for the part they broke. We hired a competent company afterward who confirmed Cool Horizons had done a terrible job and successfully repaired the system. When I called the owner to request a partial refund--suggesting I only pay the initial service fee, since they broke the system further--the owner yelled at me, used foul language, and aggressively hung up the phone. This company charges customers for their own mistakes and is run by an owner who is verbally abusive when challenged. Save yourself the money, the stress, and the exposure to abusive management. This business should not be operating.

$500 for 5min capacitor swap in Sunday afternoon, what else I need to say …read more.. .

Ryan H showed up after calling their office to have someone come out to check out our hvac that was…read moreacting strange. Going on then off. We have 2 units in a newer build home (going on 2yrs). A live voice answered the phone, got us someone to come out during the week within 1hr. We live about 35min west of Austin in the hill country. Its mid June so we all know how hot central TX gets and how much we rely on ac to keep us safe during the summers. Ryan H was very professional, friendly, trustworthy and found the issue within the first 10min. Clogging hvac drain. He went into our attic, did his hvac magic.. got the system working again, told us how to maintain it and cleaned up as we worked. He was very respectful of our home. They have now been added to our must call group of house support in my cell phone. We are also happy to suggest them to any of our neighbors who need hvac services. Super fair prices, honest work, professional and just did an overall outstanding job.

Everyone I have worked with at this company is great!! They are ethical, honest and professional…read more They helped me out of a situation where another company was the exact opposite and took advantage of my business. Bridgette, Heidi, Paul, and David, all great at their jobs!! I am so happy I found them through Carrier! They have given me great service (and Paul above & beyond)! I will keep using them and any new purchases going forward will be through Temperaturepro Austin!

Had Faught install my new AC unit. Brandon Faught and his team did an exceptional job on a…read morenot-so-easy job. My indoor unit was in a very hard-to-reach area in the attic. With the new install they fixed this issue. Very happy with my new Lennox Elite AC unit!

In my opinion a company that has been called 3 times to get a quote over the past month and a half…read moreand given 2 of the office staff the information needed and never recieved a call back from a sales rep or owner, will never be used by me. In my opinions If I can't trust them coming up with a quote how can I trust them with my unit.

I called after hours due to a bathroom sink drain clog. The HVAC condensate line fed into the…read moresink's p-trap, and was thus filling the sink with water quite rapidly. Zachary arrived after working a difficult job, yet was extremely friendly and informative. He explained the work he would do in detail, as well as the potential cause of the clog. He was then able to resolve the issue quickly, and left no trace of mess or clutter in the bathroom. Zachary and Elite made a stressful and frustrating situation easier to navigate, and I'd highly recommend them for any plumbing or HVAC needs.

Two stars because their techs were great. Desmond, Frank, Nick and Tyler were great the seven times…read morewe saw them over the past year, but after having to clear my family out of the house multiple times for AC issues. I'm done. We purchased a $25k American Standard system plus a $6k mini split for my garage from Elite for our new construction home. After moving in January 2025, we came home to a non functioning system after a trip in May. We had an emergency call and Frank came out and fixed the system. Clogged drain line, which after 5 months of use is apparently a maintenance issue according to them and I got to pay $447 for their services. Asked about their maintenance program, no response from anyone. System goes out 3 days later. Now it's a sensor issue, so the tech bypasses the sensor and calls it good. No charge, but also no refund for the previous service and no response on getting on a maintenance plan. Two weeks later, system goes out again it's a breaker issue. After getting that fixed on my own the system worked fine for the last year. September 2025, I found water in my garage and my mini split was leaking through the wall. One of the pvc elbows wasn't glued properly on the drain line. Elite fixed it free of charge. June 2026 my main system suffered two major failures. Leaking coil and compressor failure. Elite confirmed this, but decided, I still got to pay the $289 off hours call, while I waited around on Father's Day for them. Because I'm now out of my 1 year labor warranty, I was offered "a deal" on the service while the parts were covered under warranty. This is the point where I just decided that I could no longer work with this company and I was really out the price of a Honda Civic, minus the reliability. After telling them that wasn't good enough, their service manager Tim tried to make it right, offered to replace the parts and labor for free. If this had been the first issue, I would have taken him up on it, but I'm at a point of zero confidence in this company. Maybe I had bad luck or bad installers initially, but I decided to take care of my family and have a new unit from a different company installed. Despite what the jingle on the hold line says, which I'm very familiar with, Elite Air Conditioning and Plumbing does not care.

It's getting that time of year. Our AC/Heating system needed to be replaced after 20 years. Eco Air…read morecame out and really did a great job laying out our options. Matt introduced us to the Daikin, yes the Astros stadium name, variable speed AC and heat pump system. The entire replacement took one day, workmanship was very professional. If you've never heard of the variable speed system, do yourself a favor. It is so quiet and extremely efficient. Price was less than some had quoted for regular or dual stage systems. No more hard loud start-ups, we hardly know when it's running. Give Eco Air a shot, we couldn't be more pleased.

I dont think I have written left a review or comment for anyone and/or a company ever…read more That said, great experience and impressed with the customer service we got from Matthew who came out for a second opinion after getting a quote from a bigger company for about $5,000 (despite our house being only 3yrs old). He offered us the same product for HALF the price but instead of selling us on this he was honest and told us we did not need it at this point in time and was an easy fix.

Come out on a Sunday. Fixed the AC and cooled down house quick! Very professional and knowledgeable…read moretech.

The AC was not cooling enough and Wilmer came by immediately and diagnosed that coil was leaking…read more He kindly gave me a couple of quotes with different options. We had to wait until the part to arrive in, but the fix was prompt. He also made sure the compatibility of the part with the new refrigerant, paying attention to details. The pricing was reasonable and competitive and the communication thoughout was very responsive. Professional and high quality service and I highly recommend them.