Such a great experience! I'd give more stars if I could…read more Burst exterior faucet during a deep freeze. Received a response within 50 minutes. They were right on time the next day, despite icy conditions. Options and pricing were clearly explained. Repairs were completed promptly and efficiently, taking great care with everything in my house. They even added insulation to the rest of my exterior faucets. Pricing was competitive and fair.

Antonio did great work. Came out, diagnosed quickly. Performed work same day. Highly recommend,…read morewill be using again.

Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

Plumb Doctors scheduled someone to come to my house two times in the last few weeks. The first…read moretime, they asked me to wait six hours, and then no one showed up. When I called to ask what had happened, they apologized and said they'd reschedule and make sure that I'd be the first person seen that day. They even sent me a reminder a few days in advance. However, no one showed up again. I called to ask what had happened, and no one returned my call. PD was once was a reputable company. Unfortunately, they no longer are as you can see in other negative reviews. I don't know if their ownership changed, or if there's another cause for their poor service. Buyer beware. Don't say that no one warned you.

My brother recommended Andrew, who had done some work for him nearby, when I needed a plumber asap…read morefor an emergency situation at my house. Andrew is responsive, transparent and fair about what needs to be done and costs (we bought some of the materials ourselves), very professional, and worked with us on a complicated job. He's also hilarious! Highly recommend him and his team.

When I say they're the best, I'm not exaggerating…read more I called them because I had a clogged toilet that we couldn't unclog. Turns out, we had roots in our pipe and needed them to dig under our house and replace the pipes. They used a camera and showed me the roots, then took pictures every step of the way, later showing me my extremely clogged pipe. Johnny and David were professional, responsive, and willing to work around my schedule. But that's not actually the reason I'm leaving this review... While they were here, Plumbing Wizard Johnny Rivera asked me, "Do you have anything else you need help with?" So I told him about my ongoing issue with pipes banging that no one had been able to solve. I'd had five plumbers to my home trying to solve the issue, and no one could figure it out. This one would suggest this, that would would suggest that, but it never got better. Johnny asked me to make it happen, then ran around my house, inside and out to isolate the noise. (No one did that before). It took him to the street where he said that my pressure relief valve was making a horrible noise and should be replaced. I'd had it replaced before, but it hadn't solved the issue. Still, he said they needed to be replaced every 5-8 years if you have hard water (which I do) so I decided to go ahead and do it. While he was out there, he found that I had TWO pressure relief valves, like at some point, someone had put one in and just not looked to see if there was a second one. After that, he adjusted the pressure coming into my house. THE BANGING DISAPPEARED. This was YEARS of stress that he solved for me in one day. A new banging started when my washing machine turned on with hot water, but I knew why. Years ago, I'd had a slab leak, and the plumbers who fixed that rerouted the pipes through my ceiling but didn't fasten them to anything. I called back and Johnny and David came and fixed that too. They had to cut a hole in my ceiling to get to the pipes, but they were very concerned about not making a mess, and they fastened the drywall back into my ceiling for me. Now my house is utterly silent when the water runs and my toilet works great. These guys CARE about their job, which is so refreshing in a world of cynics. If you need excellent plumbing work, these are your guys.

I had good clean plumbing come out to help figure out why I had black stuff coming out of my cold…read moreand hot water and a rotten egg smell no matter how much I ran the water. They determined it was my outdoor nuvoH20 system which was growing bacteria and not actually putting any chemicals in the system. They gave me a reasonable quote to replace the system with a salt water softener and even worked around my present shed system so I didn't have to replace as much. Seth did a great job with the installation and replacement and even took the time to drain my hot water heater and put hydrogen peroxide in it to kill any left over bacteria for free. I really appreciate the thoroughness of their work. I also appreciate how communicative they were when I had to get electrician information for the softener to install the proper outlet. I'll be using them for plumbing needs going forward.

Curtis did a wonderful job again today. He installed my unit last year. My roof is leaking and…read morehas caused the unit to alarm. Curtis came over and helped me problem-solve. He is the best. Thank you Curtis!

In July 2020 we moved from Manchaca to Belterra and I had our second Aquasana Whole House (no salt)…read morewater system installed. They did a great job at a fair price. This Fall it was time to replace the 6 year tanks with 10 year tanks. Thanks to a wonderful representative, Richard arrived the next day. He did an impressive job including taking old tanks and shipping boxes for disposal. As a disabled Marine combat veteran I was blown away by the courtesy, pricing and service. Our water is wonderful. We can tell the way our skin feels from showering, the feeling of our clothes from washing and other small details. We recommend Excalibur for any plumbing needs.

Great TECH and very knowledgeable. And curtius Great work manship. OnVery curtius…read more Replaced a burned out motor on compressor

Great customer service. We noticed our AC having issues as we were heading on vacation on a Wed…read moreand wanted to have it fixed before we got back. Based on prior experience we called Brandon at Airco to come take a look. We left a key for them and they were out that day. They called w/options--new coils (a few year fix) or a whole new system. We opted for a new system. They had it installed and house cooled down when we returned on Saturday! We were also wanting to move our thermostat but wanted to talk through that. They came back on Monday to take care of moving the thermostat.

First of all, Gilbert is the nicest man, and he's super responsive. I called because my disposal…read morewasn't working and he came the next day. He solved the issue super quickly and didn't charge me because it didn't require a 'repair' per se. That's what I call amazing service. I will definitely be using Blue Dragon Plumbing for all my plumbing needs in the future.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

The tenant told me he found the pipe under the sink was leaking even when he turned off the water…read morevalve. EZ flow went there the next day and advised that it is not a plumbing issue and I need to hire a HVAC company to check the condensation issue. They didn't charge me anything. The whole communication process is very professional and timely. I would hire them for any of my future plumbing needs.