Great experience. On time, super knowledgable and willing to explain issue. I will definitely use them again when the need arises. The initial positive response for me was that they gave me a ballpark estimate of cost, which no other company would do. read more

Such a great experience! I'd give more stars if I could. Burst exterior faucet during a deep freeze. Received a response within 50 minutes. They were right on time the next day, despite icy conditions. Options and pricing were clearly explained. Repairs were completed promptly and efficiently, taking great care with everything in my house. They even added insulation to the rest of my exterior faucets. Pricing was competitive and fair. read more

Plumber arrived on time. He was courteous, thorough and professional. My problem was quickly resolved and the price was fair. Highly recommend! read more

My technician Mike was super fast, clean and nice. Amazing experience and will definitely go with this company again if I need further plumbing services. (Had a drop in sink replaced and a leaky shower handle replaced) read more

Capital City Plumbing and Drain - New shower handle - Plumbing Near Me - Leander , Texas

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I'm sorry, did she say they can have someone out TODAY? Within a few hours? I was impressed in my last review with them getting someone out next day. Today?!? How many people does Capital City employ? Everything else I said in my last review still holds true. Fairly priced, maybe even a full on bargain. Fast, not just to come out, but to finish the whole job. Kyle helped us out this time. Awesome guy. So polite and informative. Here and done in like maybe an hour? I can't image using any other service. Hell, I almost wish I had more plumbing issues just so I could work with them more often. Not really *knocks on wood* Please don't smite me plumbing gods. read more

I'm back again to extol the absolute virtues of Capital City Plumbing and Drain, y'all! We decided to order a new washer and dryer, and we chose the LG ThinQ AI washer/dryer pair because I absolutely love all things tech! So, Home Depot arrived today (a Saturday) to take away our old Electrolux machines and bring in our shiny new ones, and, upon uninstalling the oldies, they discovered that our water valves were both leaking. Thanks, 80s house! They said that they couldn't install the new ones because of the leaks, but that they would definitely be back to help once a plumber fixed the issue. They were very sweet, actually! So, they left and we were standing there bereft until hubby remembered Capital City Plumbing! Good call, said I, and I immediately went back to my original Yelp review because I remembered taking a picture of their card! I called them and left a message, and, I kid you not, they had somebody here within 15 minutes of the Home Depot delivery folks leaving! Now, THAT is some seriously good and consistent customer service, y'all! The heroic Kyle arrived and immediately got to work replacing the old water valves with fresh, new ones! After that, he said "I can also totally install these for you guys!" *cue immense gratitude Kyle installed our new machines quickly and efficiently and even waited for us to make sure that all was good! He was just awesome! And, best of all, the price was insanely fair! Capital City Plumbing and Drain, six long years after my last five star review, still deserves these glowy five stars! Well dang done! We're super-duper impressed! And a special shout out to Kyle for being amazing! read more

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Antonio did great work. Came out, diagnosed quickly. Performed work same day. Highly recommend, will be using again.

All the work looks clean. The plumber, Antonio, was very nice and patient with all my questions. The water pressure is better through my tankless system. He flushed my talkless water heater and repaired a broken condensate line coming off my tankless system read more

I am very thankful for Gabriel and Julian as they quickly diagnosed our low water pressure issue and had us back up and running in no time! Recommend for emergency services. read more

Communications, availability and pricing! Quick response time with a quote, and great technician, Tony was so knowledge. Work was efficient, left no mess behind, and fair pricing. Thank you! read more

Today, I actually needed these guys for a tough drain in my kitchen that wouldnt unclog even though I tried to snake it with my $35 HomeDepot snake. The technician was friendly and knowledgeable, brought a powerful snake machine. He had to snake it twice, my line was very clogged and apparently full of grease from years of owning this house. We even thought he couldnt get it to drain, but he did after some efforts. He then recommended a further service of Hydrojet, which I may consider if we stay in the house. He cleaned up everything perfectly before he left and always wore booties to not bring any dirt in the house. The price was fair. Overall, very satisfied. read more

Capital City Plumbing and Drain - The tech and his machine. He made sure to keep everything clean while working. - Plumbing Near Me - Leander , Texas

My bathroom sink was completely clogged. I called Capital City Plumbing and they sent a technician the next day. He was pleasant and extremely efficient. He got the problem solved quickly. I will definitely use this company again! read more

This plumber is very responsive. After returning from a summer vacation, we discovered a couple of leaking sinks and the dispatch texted me back promptly with a Monday morning service call. Jake arrived on time and quickly diagnosed the problems. He even gave us a remediation referral for a nasty cleanup! I would recommend this plumber! read more

Have I mentioned how much I love these guys? Done in just over an hour and fixed all the annoying issues that I couldn't solve from watching YouTube videos and browsing various forums and Reddit (stuck rod-less sink stopper, Toto thermostatic valve adjusted incorrectly, stuck handle extension, etc.). He also answered all my questions about how stuff worked. Mike brought his helper along this time for training purposes. You're paying for knowledge, efficiency, and finesse (Mike made sure not to damage the tile and resealed the trim afterward). I wish I had hired these guys for the original build two years ago. Then maybe everything would have been installed correctly the first time around! read more

I had a cracked pipe near my sprinkler double check valve in my yard. It was leaking substantially and left a big puddle in my yard. They came out and fixed it as quickly as possible and had the best attitude. They were super cool to hang out with and taught me quite a bit about plumbing and preventative measures. They will be my go-to plumbers from now on! read more

Capital City Plumbing and Drain - Before - Plumbing Near Me - Leander , Texas

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Extremely bad experience. They were called for some plumbing problem in my rental property in Austin, but the team had no idea what they were doing, yet they charged me over $600 for absolutely no result, and then asked for more money. They charge exorbitant rates for simple tasks, like changing a cartridge, which takes no more than 15 minutes. However when it's a bit more complex than opening a faucet aerator, they are completely clueless and ask me pay to pay the cost of their incompetence. To make matters worse, their customer service was terrible. I would not recommend them at all. I ended up hiring a different plumber to fix the issue, but still had to pay these guys $600 - And yet this still doesn't bother them, which proves all they want is collect money but don't care about the service they provide. Responding to their comment, - The approved charge was contingent to the success of your repair, but it was failure. - Yes I stopped your service because your next step didn't make any sense, and this was confirmed by the other plumber I hired, and multiple other plumbers I talked to. read more

Needed some troubleshooting on a shower issue and reached out via Yelp. I was able to schedule a next day appointment the night before at 10pm! Jake showed up right on time and got started, and Kyle showed up later to help finish the job. They also looked at a second issue for me while they were here. They initially thought I might need a replacement part or fixture for my shower issue but after some troubleshooting they were able to do a much more simple repair. I really appreciated their honesty. Great guys and great conpany! Will be using them for my plumbing needs going forward! read more

Excellent service. Honest rates. Courteous. Timely. Professional. They are the only plumbing company I use.

My technician was Jason Plaskon from Capital City Plumbing and Drain. Never in my life have I had a more professional and thorough plumber come to my home or business. He explained everything as he was repairing the sink drain and shower . He fixed two problems we had in a short time. He was well dressed and well spoken. I was able to hire this business online very quickly. They came same day and well within their estimated time. Their pricing was better than all and the service was even better. There's no doubt we will call them every time we have a need. Thank you for the service! Tommy read more

We recently discovered we had a leak of over 60 gallons per hour and called capital city and a few others. They were the first one to respond and the only one who actually gave a price estimate when they responded. Mike came out and pressure tested our system and discovered the leak was on one of the cold lines. He and his helper searched for hours trying to figure out where the pipe enters my house from the meter and kept me informed throughout. They ended up finding the leak (which was not visible at all) and replaced the pipe which was super impressive since it ran under my driveway. He was professional, friendly, and I'd have no hesitation in contacting them for any future plumbing issues or installs. read more

The drain pipe that the AC condensate line drains into was clogged at my house. I called Capital City Plumbing and Drain (CCPD) and requested Hunter Wolff come to my house to fix it. Hunter had previously done great work at my house so that I wanted him to fix this issue as well. Hunter arrived on time, efficiently worked and fixed the issue quickly. He also taught me how to help prevent this issue. He is a professional and friendly plumber. When I called CCPD, their staff scheduled the work quickly and was very friendly. I highly recommend Hunter Wolff and Capital City Plumbing and Drain. read more

very sloppy work. do NOT recommend this company. left cut pieces, broke a cover. didn't cover what they dug Up. didnt move the dirt they dug, just left it in place. read more

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First of all before I get into the story, like most of you yelpers, I like to see who has the best ratings and reviews. So it turns out this business was a perfect five star establishment, however, I also realized it can be quite deceptive (after the fact). For example, 76 of the 146 reviews were all done by people who wrote less than 10 reviews total. That suggests, they were most likely asked to leave a five star review. When more than half of your five star reviews come from such seldom users, that raises a red flag for me. Now let's get to the story and what transpired. On Thursday, we got a text from the city of Austin water telling us our water have been running continually for 48 hours. When I went to shut off the outside valve, I noticed it was damaged and leaking slightly so I had to shut it off at the city meter which I gained access to. This began my search to see who I would have to come out and fix the problem. This five-star business popped up and so I made the call. They couldn't get to it until Saturday so we just turned the water on and off outside when we needed it until they arrived Saturday morning. I was told they would take care of the problem for $550. They spent an hour and a half digging a small hole and replaced my shut off valve and turned the water back on. So you think that would be the end of the story right? On Sunday morning, a city of Austin worker knocks on my door and tells me our water has been running continuously for the last 24 hours. So once again, I shut the water off and call this business, which to their credit, they called me back on a Sunday to let me know someone would be by Monday morning. So yes, they did fix the slightly leaky valve, but they did not pressure test the line which would've easily have indicated the secondary leak just a few feet away where there was a very muddy patch of grass. On Monday, as I'm about to leave for work, I get an email that allows me to track their vehicle in proximity to my home (this is a great feature). I met with one of the technicians and ask him why the line was not pressure tested and pointed out the muddy area a few feet away which was an obvious leak site. I asked him how much more this could cost, and as he looked down at the grass, he pulled a number out of thin air.....$939! I thought that price was a little exorbitant, considering what I had already paid. Once again, this took them an hour and a half to make the repair and the parts for both jobs could not possibly have been more than $50. So for a total of $1489 they worked for three hours to make two simple repairs. Which now brings us to their billing. On their two invoices, there's no break down of the charges whatsoever. Just a total price and a simple explanation of what they did. That leaves me wondering how much they charge per labor hour, no mention of warranty period and whether or not I paid for a second service call or not. Their charges and billing alone are enough for me to never call them back, but the fact they didn't do the job right in the first place only comfirms that decision. I do give them credit for their quick response time, the tracking app and for the photos they took. Along with the 48 hours of water that was lost (not their fault), I now have to dispute with the city of Austin the additional 24 hours worth of water lost (which is their fault) so that I don't wind up with a huge water usage bill. So ask yourself, would you pay for what amounts to be $500 an hour for three hours work and not getting it right the first time, thus costing more? read more

Capital City Plumbing and Drain - New shut off valve - Plumbing Near Me - Leander , Texas

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They came out same day, gave me competitive estimates for replacing a water heater similar to other quotes from other plumbers in town, and were knowledgeable and friendly. They walked through options for tank and tankless and what each would require in terms of venting and connections. Also reset my pilot light. Highly recommend! read more

Quick to respond and easy to deal with. My 15 year old water heater decided to call it quits and we were stuck without being able to run the dishwasher or take hot showers. I submitted a quote request over Yelp to multiple businesses and they not only did a good Job communicating with me, they were able to beat some of the other quotes I got and were able to come out in a couple of hours. Jason worked very hard and was extremely polite and knowledgeable. Definitely recommend! read more

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Excellent, fast service provided at good price! They came and installed a water heater, cleaned up after they were done. read more

Capital City Plumbing and Drain - Plumbing Near Me - Leander , Texas

The technician Mike is the BEST. Same-day service. This was a first for me and I am happy. They will be used again. The quality of work and the pricing are very reasonable. I requested plumbing services for my toilet and they responded. They were able to schedule me and get it resolved quickly. read more

We received an almost immediate response and a plumber was able to come by within an hour. Hunter got our drain cleaned--we have a frequent issue that has to do with A/C line feeding into the sink lines--and then explained how he deals with the issue in his own home. Very friendly and helpful, and the price was excellent. I plan to go straight to Capital City next time as well! read more

Really responsive and fast. I appreciated everyone I dealt with on this company's team - including the plumbers Nathan and Kyle. Jenny in the office was very communicative and made sure I knew when the technicians were arriving. They thoroughly estimated what was a major water line break and replaced all the old galvanized line to code. After finishing the day long job, they went around to every faucet, shower, toilet and hose to make sure that things were working properly. When we had some snafus, the company made sure that I was treated fairly and I have come away feeling like I can trust the judgment of everyone at Capital City. They are my new plumbing company! Highly recommend. read more

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Great couple of guys that came out to look at my inspection report items. They were able to guide me on what to do about getting my gas meter raised off the ground but then also help me with things like tightening a toilet tank, some faucets, installing a gas shutoff, and a new hose bib. They were very polite and efficient. I will for sure use them again next time I need a plumber. read more

We had a complex problem but the tech, Kyle, was terrific. He was knowledgeable, listened to our issues, asked excellent questions and fixed all that he was authorized to fix quickly and professionally. I also must commend Kyle for his kindness and consideration as he moved through the house. We had a sick child and sleeping family members in an area he needed to access several times and he was careful and quiet and completed his work without disturbing anyone. Thank you, Kyle and Capital City! read more

If I was to describe a bad business model I would take this one as an example. Spoke to them late evening on Friday, was told that someone will get back to me in two hours. Never happened however they did text me Saturday morning. Made an appointment for Monday 9-12, received a confirmation, canceled all my business and took a day off. At 11 texted them and asked to confirm that someone is on the way. The response was "I have you between 12-3. I sent them back their own conformation. Imagine my reaction when I was told that they changed my appointment without informing me. Just see the screen shot. I obviously explained my situation and the need to go back to work later however they refused to honor the appointment. When I asked to talk to the owner I did not get any reply. This is hardly a responsible business and most certainly an example of a horrible customer service. _________________ update________________ I received a call from the owner who expressed his apologies and provided the insight. While I am still rather upset with the situation I decided to edit the review. Seems that the owner was rather sincere and at least is trying to run the company responsibly and customer oriented. Too bad for me, it did not work this time. read more

Capital City Plumbing and Drain - Plumbing Near Me - Leander , Texas

This group is great. The best. Super responsive when we had an issue. They offered to come that day. Once here they quickly diagnosed the problem, and they had it fixed within 30 minutes! Super friendly (and dog friendly!) technicians. They started with the "let's try this inexpensive fix first", and that's all it took (and no trying to sell me more than I needed). We used them a year ago as well, when we had a pretty major issue and needed a re-route of some pipes. Also great for this bigger job. I'll go here first every time. read more

Jake came out to replace a hose bibb and did an excellent job very expediently. He was dispatched and arrived within an hour of our phone conversation with Capital City. We did not have to wait around home for half a day to get this small job done. read more

As the unofficial bathroom inspector of my family, I was called in for an emergency at my in-law's house when their toilet shut-off valve decided to retire early and start leaking everywhere. Now, I could have replaced the supply line hose myself (I mean, how hard could it be?), but did I really want to risk turning their bathroom into a mini water park? Nope, not today. Enter Capital City Plumbing and Drain. I messaged them, and in what felt like the time it takes to make microwave popcorn, they were at the door. The plumber worked magic, fixing the shut-off valve and swapping out the supply line hose in just a few minutes, all without any stress or soggy floors. Highly recommend--5/5 would call them for future plumbing emergencies at someone else's house! read more

Booked the service within 30 minutes of request; Fixed faucet in 3 minutes maybe less. Awesome awesome awesome! Thank you so much read more

Capital City Plumbing and Drain - New hardware - Plumbing Near Me - Leander , Texas

We had a pretty severe leak in our water heater and I put out a call to several plumbers. Captial City Plumbing was able to get out the same day and take a look. They came well under the other two quotes and were able to get the water heater installed within 48 hours of me reporting it. I highly recommend them if you need a plumber. read more

I managed a bakery in Austin and needed a tankless hot water heater replacement. Jason came to look at it, did a thorough investigation on the issue and the tank itself. Two hours later, he made a proposal on what needed to be done to fix the issue. He explained everything in details and gave options on ways we can do it. The charges were reasonable, and we went ahead qith them and they replaced our tank. I am very happy with their professionalism, and the work was done well and in a timely manner. read more

I cannot say enough good things about Capital City Plumbing. They have serviced our company for a few years now with our various plumbing issues. Always on time and their people are always very friendly and helpful. But, when we experienced a gas leak last month and had to shut down our natural gas they came to our rescue. They helped us to quickly convert our natural gas equipment to propane and diverted a huge crises for our company. They were knowledgeable and compassionate about what we were going through as a small company. You will not be disappointed in choosing this great Austin based company. read more

A bursted pipe under my pier and beam was spraying 100's of gallons in my crawl space. I turned water off at the street and started searching for a reputable plumber. YELP started the process and within 1/2 hour I had four plumbers offering assist. I chose Capitol City Plumbing based on reviews as well as one of my Homies on next door. Man did THEY DELIVER! It was the day before Christmas and pretty cold. I did not want to risk paying holiday rates, felt bad pulling someone away from family plans, AND most important I wanted to work on my winter tan. So I set the appointment for the 26th and went fishing in warmer Port Aransas. Momma didn't raise no dummy AND I know how to make lemonade. For those of you wondering, yes, the Reds and Pompano did comply! Score one for the Home team. My appointment was set between 8-10 if I recall. Enter Hunter and Kyle at the "crack" of dawn (failed attempt at plumbers joke) 8 AM sharp. Both were young bucks with a thin build which is a benefit when entering a crawl space. As a bonus, one could have passed for Simon Pegg from "Shaun of the Dead". I "shit" you not. It was more fascinating than awkward. The previous individual who had installed the copper run to the kitchen side of the house, had connected the copper pipe to the OLD galvanized pipe at a juncture which caused corrosion.. These two materials don't play nice together when touching. According to my Google assistant this is called "electrolysis". But, If that word provokes the thought of zapping pubic hairs for genital grooming, then it appears we can also use the term "galvanic action". But I digress. Long story short, or at least shorter, after a quick run to obtain connections, the damage was repaired correctly and efficiently. They were able to use a pro-press copper fitting, and I believe a dielectric fitting to separate the copper and galvanized pipe. Following the expedited repair, the guys were happy to discuss a couple of other house concerns I have on my "to do list". They were totally professional and I didn't feel rushed. But finally the painful part could be put off no longer. Despite being Gen X I had to go with the Yuppie standard of "what's the damage". With my brow furrowed, I had prepared myself for the worst and even brought my own Vaseline. But you will never believe it, the price was SO reasonable I actually felt I was getting a bargain, a fair handshake, even a deal! In a world plagued with price gauging for services, supply chain disruptions, unchecked inflation, sky rocketing interest rates, and $200 bags of groceries I was awestruck!! There are some businesses you hate to share, for fear the secret will get out and you won't have access. But these guys went far and above to earn it! I'm actually excited to have them work on some "deferred maintenance task" here at the house, knowing I will receive professional and affordable on time service. Don't keep searching and worrying. JUST CALL and then go make lemonade knowing you're in good hands. read more

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