OK, it's like 8:30 in the morning and the place is filthy. The check out counter is filthy. Remember the old days he used to wipe them down at the beginning of the day at the end of the day. Take a look at the picture is a freaking whole eaten chicken bone . the floor is a filthy one cashier open on a Saturday. The place is packed. I don't know what they're thinking, but this place is going downhill. read more

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We're not regulars at Acme but stop here sometimes. They have the pepperoni I like that I can't find at Caraluzzi's or Stop & Shop. The prices here are very competitive, but their deli can't compare with DiCicco's or Caraluzzi's. One revelation I had recently was their bread. I was making a large sandwich for a neighborhood picnic and I got a giant loaf of Italian bread. That bread was amazing and really helped make the sandwich. It was fluffy inside but strong enough to hold the fried eggplant, roasted peppers, mozzarella and basil that made up the sandwich. I still think about that bread. I always use self checkout so can't comment much on staff but this is a decent place. It could be tidier in general but with good prices and a terrific selection, I can't complain. read more

ACME Markets - Grocery Near Me - Brewster, New York

It's almost as if being rude and incompetent are the only requirements for employment here. Customer service and cashiers are miserable and will respond horrifically if you ask them a simple question. I received such rude treatment for a simple request for help at self checkout after standing there patiently for 10 mins waiting. Just close this location already! You can't have expired products and RUDE employees ! read more

We ordered sandwiches for SuperBowl Told us they couldn't do 3ft or 6ft wedges because they couldn't get the bread. So we got Italian sandwiches instead. The picture shows what we got. You couldn't put in on A party platter to make it look nice? Are you Serious?! We will never order anything from this store again! We will go to DeCicco's next time! read more

ACME Markets - What we got... - Grocery Near Me - Brewster, New York

The worst phamacy ever. I am calling and calling over and over about a medication. They are not even answering my call. I called the main store number and they wasn't very helpful either. I may have to transfer to walmart or walgreens. This is horrid. read more

We were in line with 7 other people. Meanwhile the manager and another employee are watching the self checkout line with nobody in it. Or really, they are talking to each other ignoring the store. One of the things we wanted to buy was past it's "best by" date by a month and I thought, "why not ask the manager if I could get a discount?" Well, she wasn't very happy about having her conversation interrupted. She was even less interested in giving a discount. She said she'd pull the merchandise, but I wouldn't bank on it given her attitude and the way she was running (or not running) the store. Our checker was nice, though overwhelmed. And basically if we didn't bag the groceries ourselves, they weren't getting bagged. The acme up the road in Patterson is better, though we aren't from here and so maybe just got lucky. read more

Two stars because the lady was somewhat friendly and these days it's hard to come by. She pulled the old cold cut trick on me though and I really don't appreciate it. I asked for the cold cuts to be sliced very thin. I have small children and it's a waste in my house if the cold cuts aren't thin as no one will eat them. So to my request she replied "sure". She proceeds to cut the first couple slices thin and gave them to my kids and they were sliced perfectly. But then when I'm not looking turns the dial and makes the rest of the cuts thicker. At these prices, you should be able to get what you ask for even if it takes what? A minute or two more?! Also, there was no line. Now I have a pile of unappetizing cold cuts here and wasted $36. I didn't even ask for cheese I got it from the pre packaged section to make her life easier. Never again. read more

ACME Markets - Not very thin at all. Waste of money - Grocery Near Me - Brewster, New York

This Acme market needs to be cleaned! It could use some updating and the lighting isn't great, either. The bakery, floral section, and prepared foods areas are good but expensive. But I think the craziest thing is that you have all of these young people that are hanging out in front of the store by the registers, but nobody's actually checking anybody out. There's one person on the regular checkout and everything else is forced to use self check out no matter how many things people have. Except for one little -haired old lady, who doesn't even smile, the creepiest part was that there were two young guys who obviously worked there who were "sizing people up" at the self check out. They were giving people dirty looks and staring. And playing on their phones. You would think they could make a better use of their time and I truly felt uncomfortable. There are so many other markets around that have better prices that I'm going to start looking elsewhere. Especially in this economy. Pass it up! read more

Kinda expensive, good food, fresh produce and some toys if you have kids or just wanna play with a toy.

I have found the stores Bakery items to be very tasty rivaling that of local bakeries. Overall prices are quite high, need to catch a good sale to get value. My main discontent lies with a couple of customer service employees that they have. I have found them to be unfriendly and unaccommodating. They seem annoyed & bothered when you ask them a question or ask for assistance. read more

ACME Markets is a great supermarket. They have almost everything I'm looking for and more. For someone who has allergies, I have found everything from gluten and dairy-free mac and cheese and Oreos (which is a super rare find), and they have great selections of produce, meat and fish. I will definitely continue to shop here in the future. The only thing that I have seen so far is that they should stock up on dairy and gluten-free alternatives for things like sour cream and cookie dough but that's it. I also didn't see any caviar or truffle oil options but I might not have been looking hard enough. Overall, I love this grocery store and will continue to come back here in the future. read more

If I could give this place 0 stars, i would. such a run-down, tiny store. I stopped here back in September omw up to Massachusetts to "let the load out" and there was no toilet paper! luckily one of their employees (i believe he may have had a disability or something) helped me out and brought me some. but there still shoulda been some in the bathroom. i didn't even bother buying anything as again, the store barely had anything in it. i work in the bakery at shoprite, and let me tell you, we have TONS more pastries to offer! All in all, bad experience, and i will never come here again. read more

Absolutely disgusting, on August 5th I decided to do a drive up and go order. It was a very hot and humid day so I stayed in the car and waited for the employee to arrive with my groceries. So I took a minute get out of the car so I told her I was ok and could go back inside. Long story short... WHO ever does the shopping for these orders should be retrained 2x on shopping!!! 4x on bagging 100x on food safety/cross contamination!!!!!!!!! I should have called the health dept The shopper decided it would be great to sell me opened raw chicken!! that's not all decided to pack in in a paper bag with lemons salads etc.. what a SH*T show. So the paper bag ripped and there was raw chicken blood all over all of my brown paper bags all over every single item I bought it's not like the store didn't know about it it was clearly visible. It was so disgusting and unbelievably unhealthy They gave zero cares to customers So seeing as I purchase through the app, I reached out through apps chat (as the women who work front desk in the store never seems to care about anyone waiting in line and always look like unhappy bothered and such Remember they chose to work there ) anyways and the chat was really nice at first, says This is no worries will give you a full refund and you should receive it by August 17 and they went on with that story for entire month. it's coming your refunds coming your refunds coming then finally on September 9 , I was questioning why I hadn't received my refund yet and Michelle from customer service said oh no worries will send it over to the payment services and they'll take care of it so payment services decided to decline my refund and said I needed to go back to the store. The store clearly knew about the situation because I spoke to customer service through chat many times. So not only did I lose out on all of my groceries. I also lost out on money please beware do not use drive up and go don't even go to the Acme on route 22. Will add photos read more

ACME Markets - A promised refund - Grocery Near Me - Brewster, New York

Not acmelicious. I don't even know where to begin, going there made me lose part of my soul. The older white hair lady working the night shift was the rudest individual I have ever came across. I would not even send my worst enemy there. You heard it here first folks, go to shoprite instead. No thanks, acme. read more

The pharmacy is beyond wonderful!! Jolanta went so far above and beyond this past weekend for us!! My husband was getting discharged from the hospital and they phoned in Prescriptions for him. It was at closing time, and she realized this was something he would that night. She called and asked about it. We were still at the hospital and she kept the pharmacy open until we could get the prescription picked up! THE BEST!! Anthony who is the other pharmacist is also WONDERFUL!! read more

They don't answer the phone I had a question about the variety of feminine pads. No answer. Could have saved me my time. They do not have any cotton organic pads. They sell literal chlorine pads. Since last year. The manufacturer dates shows 06/08/21... pathetic. I see this super market running out of business soon. read more

Ok, things have definitely improved here. The sale prices are now real sales. The price of things is ringing up properly. The produce department is coming along with improving quality. I think management actually took the initial wave of deserved criticism from the area seriously. I'm giving these people a second chance. Just one other new thing ok? It's only paper bags now in NYS so if you don't bring your own , ACME charges you 10 cents per bag . (1) the bags are not the standard paper grocery bag size they usually are, they are smaller so you need to pay them for more bags and (2) the quality is so poor they immediately tear if they have more than one paper towel roll in them . In fact, there were small holes in one corner of each bag before anything went in it - in other words, the bottoms were not properly put together . C'mon people! Do you really want to nickel n dime your customers AND give them a worthless bag so what you sold them falls out, breaks and they come back in fighting with you so you have to replace the jarred pickles? Is that good business ? Not it is not. read more

No one cares about their job here. You can ask multiple employees where a product is they all point different directions. Never take the time to bring you to the item. No one is professional, all rude and it seems as if youre bothering them. You got people who dont even give you eye contact and pretend youre not there and other people wearing tails. I do not recommend this acme read more

The "service desk" and some older women who work there can be rude and nasty on a regular basis . Most of them and some front end managers can sigh and roll their eyes when you need help . People from other departments are kind and helpful, unlike the key holding crabs . Being treated as intrusion more than once , I have to be blunt. ACME is fine otherwise - but if the ones I speak of are THAT unhappy, don't spread it around , leave the baggage at home. read more

Definitely a bait and switch operation. If things are on sale for example this week chicken breasts and thighs nowhere to be found on first day of sale. Same with Sargento cheese. Try getting store brand whipped cream. They have been out for over a week. The ad has them on sale for 3.03 I had to pay 4.99 for name brand. If you ask you are told we have a truck coming in tonight. Doesn't mean what you asked for is on it. The next favorite is we can only put out what they send us. Then why advertise. The worst day to shop is Tuesday senior citizens day. That is almost a guarantee that the sale item will not be there. If you advertise a product and when the customer arrives and they have to pay more for a non-advertized product that is the definition of bait and switch. Some of the staff are friendly and mean well that however doesn't change the reality. read more

Do these people think we are morons? Buy one get one free? These buttheads double the price every time!!!! Chicken cutlets 20 dollars a pack?? The ribs are always 22 dollars a rack!! Go to kobackers for your meats!! Sale means sale and they are 150% fresher!! read more

and by one star I mean zero stars. Consistently the worst grocery store. Unfortunately this is the most convenient spot before the Danbury line. The staff is either unfriendly or can't be bothered. Their biggest asset are the teenage cashiers because they at least say hello and don't talk to you like an idiot. Aside from the grumpy older staff members, it's rare that I can leave with what I went in for. Is it out of stock? Do they never have it? Not an answer you can easily get....and $9 for just barely a pound of chicken cutlets, wild. read more

Nice Acme, went in for a few things, 2 people asked if I needed help, only one line to check out, the customer service counter person checked me out, saved time... awesome! read more

I would not even give this one star but you cannot give a review without choosing a star. This store is disgusting. Produce is not fresh. Bakery is more limited. Not enough cashiers ( two on a Saturday). Limited choices all around, especially cheese. I loved this store when it was A&P. Much better in all areas and good service. read more

The produce and meat are just okay. I don't buy deli meat due to the lack of hand hygiene in the staff handling the meat. I am not going to want when the old guy at the deli counter touched his dirty hat with gloves on, rubbing his nose and then handling food. Eww! The stockings staff rude. When I was shopping and they needed to get by me just stood there moan and groaning cold not simply says " excuse me ". Otherwise they nearly run you over. If you need to get by them when they are in the way the seem to have a loss of hearing when someone says " excuse me ". The bottle return machine is not maintained and when there is a problem only the cart person is able to fix it. That the various people are rude and treated me like doing their job is inconvenient. Almost all are on there phone. The cashiers are a hit or miss. I am shopping in other stores when I can read more

My boyfriend and I have been at this store numerous times, old guy in the deli is rude and when a customer asked for their cold cuts to be sliced thin he just does not listen and continues to do what he pleases. Most people do not like thick cold cuts especially salami and this guy when corrected gets very nasty. Then the cashiers who are also in their own world like to make you feel like a fool and have you prove to them by going back to whichever department and retrieve the sale sign for them, not only that if you don't want an item the cashier tells you have to bring it back where it came from. WOW unbelievable never seen anything like this before! If I were a boss they both would have been fired. To top it off the cashiers will try to cheat you out of change and swear you didn't give them a certain bill size. REMEMBER THE CUSTOMER IS ALWAYS RIGHT!!!!!!! This has happened on many occasions. read more

The Manager of this Store Gino M. in Brewster is the type of Manager you want to deal with whenever you have an issue, he is readily available to respond to your concerns and always tries to help in any way he can, there is always a positive outcome when dealing with Mr. Gino M. I was very glad to see him come back to the store. read more

Over priced. Produce section is poor quality of fruits, vegetables. I avoid purchasing any meats here as the overall store quality is so poor. If you have to purchase a pre-packaged item that you don't mind overspending on, this is your place to shop. If you want to buy groceries including produce and meat, shop elsewhere. read more