I remodeled my entire kitchen in early 2020 and started working with Christie in late 2019. I was very happy with the whole experience. I had an idea of what I wanted but had no idea there were so many options. Christie showed me the different options and worked with me on the design. I then wanted a few changes and she was more than willing to update the design and offer suggestions. And then of course near the very end of the project, I ordered an additional cabinet and they were able to get it for me in a more than reasonable amount of time. And now a year later, i still love everything about my kitchen! read more

Christie is great to work with. We've used Acorn for many condos that we built. Recently we ordered cabinets to create a bar in our cottage up north. We love it. Couldn't be happier. read more

Transform your home into something truly special with Acorn Kitch and Bath! Their knowledgeable staff are interior design aficionados and their spectacular showroom is brimming with ideas to give your home the look of your dreams. Talented designer Justin will guide you through the process and find a solution that works with your budget. Go See Acorn Kitch and Bath today to completely change your home and your life ! read more

Acorn Kitchen & Bath Distributors - Great Kitchen design collab with Michael Reynolds interiors + Justin terban at acorn design - General Contractors Near Me - Pontiac, Michigan

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Acorn did a fabulous job on my kitchen! Completely transformed my home, Rachael was patient and came up with some great design ideas. Would use them again! read more

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I came to Acorn with a completed custom design from another company. It was supposed to be a copy paste job and order. I get you need to make some adjustments due to the cabinet brand but custom means custom dimensions and not dependent on brand. They overlooked the dimensions on the drawing and I was left putting in 3" spacers btw the wall and cabinets. I lost 15% of storage along 10 feet of cabinets. In some cases this required reorder of two cabinets because they just would not fit. I was told five weeks on the reorder timing and it's been over 10 weeks. Acorn doesn't follow up and after 8 weeks I pushed them for more info. Turns out they discovered the reorder arrived damaged but they never noticed or ordered another one. They say they will call you back but never do. They delayed my move in by a couple months. read more

Our designer was Justin at Acorn. The beautiful kitchen he created has come to life and will be completed in the next week or so. He really has an eye for design! Justin was extremely friendly, professional, and creative. He went above and beyond to ensure that we got what we wanted. Every time I am in our new kitchen, I'm amazed at how gorgeous it is! Thank you Justin and Acorn! read more

Acorn Kitchen & Bath Distributors - a clean kitchen - General Contractors Near Me - Pontiac, Michigan

Terrible long, frustrating and multiple mistakes on fulfillment. High priced low value.

Christie at Acorn went above and beyond for our kitchen remodel. Highly recommend working with her.

Christie Stasiak is a one of a kind sales woman, the most knowledgeable and helpful person in planning and giving us a ton of help and research to satisfy what we were looking for and what we wanted and what we were happy to receive in our bathroom. She has helped me find other businesses when Acorn did not have a special very old sink and faucet that I needed for another house and gave me several telephone numbers of them whom may have what I need. I will be back to seek her help whenever it comes up. read more

5 stars for sure. We had a budget that we surpassed but every turn was disclosed and we knowingly went over. Joe is great - he'll call you back (thumbs up) and is fair. Quality is great, value is great and the issues (there are always issues...) were resolved without an arguement. We "interviewed" about 12 companies, were torn between 2, and selected Acorn because they worked on my parents kitchens and bathrooms with great attention to detail. They even advised on a cheaper towel bar solution (that reduced their profits) knowing that we were getting close to our budget limit! Overall super pleased. The before and afters are amazing! read more

Do NOT go to ACORN!!! Go to Home Depot or ANYWHERE ELSE!!! Spent over $12,000 in cabinets and EVERY SINGLE cabinet came in damaged. I hired an "interior designer" who was also employed by ACorn and suggested we use ACorn. Of course this was in effort to double dip on commission and get a kick back from ACORN. After receiving my cabinets, the "designer" came to inspect the damages as if I was telling a lie. Of course, not only were all damages present, she found even more problems. In March I was promised 2 weeks for delivery of replacement cabinets and fronts. It's been 7 weeks and I have received NOTHING. The ACorn employee over the phone told me my BEST OPTION is to file a law suit and hung up the phone on me. After 7 weeks of trying, today was the FIRST time an ACorn manager picked up the phone to attempt resolving. IMPORTANT -- ONLY after I threatened to take this to social media did they offer a solution. Wow. I am appalled by the lack of service from this place. They are unprofessional and unaccountable. They cannot be trusted. Take your business and home elsewhere. read more

I started working on my kitchen design over 6 months ago. During this time the owner refused to wear a mask during the height of the pandemic. Her reasoning was "I already got it so I'm safe". Well, It's been well over the 3 month safety period and she and all the staff in the warehouse walk freely throughout the business without wearing a mask. This total disregard for the safety of their customers is irresponsible at best. read more

Had an absolutely wonderful experience at Acorn Kitchen and Bath. Justin helped us every step of the way. They have a huge selection of different price points. He showed us all the options and different configurations for our kitchen. He was also helpful with the installation process even though we found our own installer. We love our new kitchen! Now on the the powder room... read more

Acorn Kitchen & Bath Distributors - General Contractors Near Me - Pontiac, Michigan

Not sure what kind of gold mine Acorn sits on, but regardless...it would be great if the sales associates could show some willingness to help customers in an attentive/friendly manner. I assumed these folks work on commission and might be more inclined to serve customers. I was ignored for the good part of my visit (Not even a standard "hello" from anyone there for the first 10 minutes). I used that time to look through the showroom and formulate questions about specific product. When the angry, freckled ginger-tones associate finally decided to offer assistance, I wished he hadn't. (I forgot the associate's name but he had a know-it-all, snotty attitude and seemed to generally have a hot temper). From start to finish, the quote and his feedback were of no help because of an unwillingness to help and his unfriendly disposition. Before that visit, I was a second generation Acorn Kitchen customer. My parents used to work with Acorn quite often in their line of work. Seems like the relationship ends with me. It is not the place it used to be in the 80s, 90s, and early 2000s. read more

I am giving one star because I cant go any lower and write this review. Acorn Cabinets WARNING DO NO DEAL WITH THEM I would of had morre luck going to Home Depot I would of gotten better customer service. These people make a ton of mistakes and then try to turn it on you that you didnt read this right or you didnt see the renderings the right way. Whatever I paid a lot of money for kitchen cabinets and there are a ton of mistakes in measuring. I have a 30" microwave between a 36" space. They made the cabinet for my double over 5" too small and put a counter depth cover on my oversized refrigerator. There are many more mistakes but Im not going to list them all. VERY BAD CUSTOMER SERVICE. DO NOT DEAL WITH THIS COMPANY ESPECIALLY RACHAEL OR LORIE WHO IS THE SALES MANAGER. read more

Worked with Justin on the remodel for our powder room. He did a great job! Looking forward to seeing it all come together. He has such a great eye and great to work with!! read more

Wow! Never have been to a place so indifferent to new business. We called about new countertops, were told to fax in our floor plan. We did, but never heard from them. Called, put on hold for over 15 minutes. Decided to go to showroom; virtually ignored. Finally told no one could help us that day but someone would get back to us in a few days. Glad they have so many customers; we won't be one of them. read more

They replaced our kitchen counter tops, sink, disposal and back splash and installed a cook top. Competitive pricing, quick turn around and great quality. read more

We invited Frank to our house on 5-2-13 to look at room to be remodeled. He attended with a construction supervisor to make an estimate. Over a month later and we still have not heard from them. I have called several times and finally spoke to a Lisa who said she was a manager. She told me she would get back to me the same day. Now a day later still no call. She eventually got back to me and said she would personally follow up. On 7-11-13 I answered her email regarding what we had talked to Mike about and I responded with the style and color. Our bath is large and cost would be well worth their time. On 7-23-13, 2 and 1/2 months later, mike called to ask if I wanted to proceed. I said no thank you it has been too long with no follow-up. In my opinion the company is really inept and the sales staff is horrible. If the presale is this terrible how good can the post sale be? read more

the worst customer service Ive received in remodeling and Ive done several homes in my years. This was for large master bath. We spent over 40K on this total remodel so not chump change. Process was slow - slow for design, I believe to lack of experience, slow to get ordered, received wrong molding, and the office manager was shockingly rude when I called asking to speak to a manager to get things resolved. I will never buy from Acorn again... awful experience. Our 100K kitchen / dining remodel is going to another company who is more experienced and demonstrates respect for customer's time. read more

I highly recommend Acorn Kitchen and Bath. I was so happy with their work on our main bathroom that I had them renovate our master bathroom and powder room. Christie was so very helpful. I went in with definite ideas of what I wanted to do in the first bathroom and she helped me find the vanity and tile to fit my budget. I didn't have any ideas for the master bathroom, but I needed to keep the cost down. Again Christie was very knowledgeable and led the way for color scheme and tile. It is so beautiful! The craftsmen that work for Acorn are top notch. I didn't realize it took so long to lay tile, but when the guy was finished it was beautiful...a real work of art. All of the workmen that came to the house were very nice people and did great work. read more

Terrible Customer Service. Requested a quote on ONE cabinet and after waiting over a week with no response stopped into Acorn to check on it and that is when the service got even worse. Tim attempted to help us however without understanding what we were even looking for told us the cabinet would be at least $2,500. He obviously did not want to help or understand. I then proceeded to ask for a color sample for the cabinet (the one we request Ed the quote on) said he did not have "access" to our order. (A few weeks earlier the first person that tried helping us pulled up our order from 2 years prior). We were obviously an inconvenience to Tim, in return will not be returning. Such a shame because we were going to go through them for our kitchen and dining room remodel. read more

We used Acorn for our kitchen remodel. I am so pleased with the vision of our designer, Justin. He learned our tastes and then offered new ideas we hadn't thought of in our design plan. Justin made decision-making easy for us. Tony, the project manager, was on site often and was more than happy to resolve issues that popped up (for example, after the cabinets were installed we realized that our refrigerator bowed greatly and would not fit into the space easily. Tony came out to help us problem solve and then agreed to have entire wall of cabinets moved an inch down--it was the right solution even though it was not the easiest for the company). I have only had positive experiences with the office staff, designer, and contractors. read more

Not a lot of choices to choose from. Very temperamental when having to answer questions or return calls. Their fab dept. is vey bad at communication and answering questions. On a dining room, kitchen and bath remodel ($46,000) items were shorted and they admitted they didn't add to order and now were faced with paying because of their mistake. Backsplash was shorted 9ft and they complained about that (well you measured duh). Very bad experience all around, even contractors had some issues with them. No wont return and wont recommend. read more

I was interesting in updating my bathrooms. I made an appointment and the Sales Manager spent my valuable time training her new employee. Subsequent calls for information were not returned. Don't understand how Acorn stays in business. read more

Everyone at Acorn Kitchen and Bath is helpful and friendly. We had a limited budget and no idea what we wanted to do and Acorn helped us every step of the way. Our new bathroom is gorgeous and all of our guests are impressed. I recommend Acorn to everybody. read more

Very poor customer service! We were trying to work with a sales rep but apparently he was too busy for our master bath and closet rennovation. He would not return emails and never delivered information when he said he would. Then a final email with the quote which was double what he thought it would be - but never a phone call or an explanation. read more

do not deal with acorn kitchen and bath in west bloomfield. i had a kitchen remodel and so far they have measured the cabinets wrong vent is inside part of a cabinet and the other part under the dishwasher, they put a drawer where the cooktop was supposed to be. they put a cabinet depth refrigerator cover on my oversized refrigerator. they builty my 30" microwave into a 36" space so i have to have fillers made for it and last but not least they made the opening for the double over 4" too short. do not deal with rachael corrin or lori the sales manager there is no customer service. they treat you like your stupid and dont understand their renderings. they are the professionals and should notice these things when they come to your house and measure. no customer service with these people two of the drawers are also scratched and have to be replaced which they are going to do that. - this is only the start of the problems my poor friend has had to deal with. She is retired and after a flooded kitchen - dealing with the endless mistakes from acorn kitchen is the last thing she needed. why won't they correct their mistakes and make it right!? Home Depot would have been a better choice compared to the level of quality and customer service she has had to deal with. read more

We were very disappointed with the overall process. We interviewed several companies and while Acorn was not the low price choice; they were the highest, we went with them because the quality of materials available, design support, and the one stop shopping seemed to be the best fit for us. Much time and effort was put into the design, but it was still incomplete, we ended up with lots of smaller storage spaces then before, and almost every door bangs into something. One example: The backsplash tile design was completed with the tile subcontractor during the installation, which upset the subcontractor greatly, and he was angry at us, not Acorn. Every detail, which during planning process we were told would be ok, turned out to be an issue. Hire a lawyer! And every issue was between us and the subcontractors. Acorn, and Tony the project manager specifically, did not support us, but explained why every miss communication was our fault. It did not matter if material was miss-ordered, on back order, if they broke their own guidelines, or when our contract with Acorn detailed more work than what Acorn's contracts with their subcontractor called for, it was always our fault. We had to take the heat from the subcontractors on every miscommunication. The Décora cabinets are beautiful and the granite work is top notch, but the process was horrible. They left the job 90% done 5 months into what was quoted to take 3 weeks. Living through the job was a nightmare! read more

We had a major leak on our upstairs shower floor pan. Our house was built in 1957. The water barrier had degraded. It leaked while were in Arizona for the winter. We had major mold in the closet below and a ruined plaster ceiling in the bathroom downstairs. While we were at it, we got a new vanity for the up stairs bathroom. All the subcontractors were outstanding. The project was handled by Justin who did a good job coordinating all the features and styles. Tony was the project manager who was very friendly and helpful. The one and only complaint: everything took a long time to complete. We started in May and finished October 20. Time was wasted waiting for the one subcontractor to finish his job before the next could start. I never had under taken any other projects before, so I don't know if this is "normal" procedure. It was a mess of a project, but I wanted some one reliable. And that they are. I did not get any competing quotes so I can't comment on the price but I thought it was reasonable. Justin even tired real hard to get a section of remnant for our counter top to save us money. Nothing became available in our color requirement. Hans Schwarz read more