I have had a tough go at things with this company. They charged me over 1,000 the going rate for…read morework done and then refused to be available to explain. No call backs for messages left, no answering the phone. Super frustrating. I sincerely hope I am the only one with this experience.

I've used Rimrock several times. One of the owners, Travis I think, is among the most…read moreknowledgeable, polite, and patient people in the trades I've ever had to work with. I've recommended them to many people and always hear the same good things back. I wouldn't recommend anyone else. There's a reason they keep getting voted best in billings. Update- their apprentice came and helped replace my water heater. Was hear earlier, done quicker than planned, and they actually gave me a bill for less than was discussed. Can't recommend enough.

I used this company 25 years ago and the owner was so good and did a great job. Just had reason to…read morecall them again, and once again, great service and got a new water heater the day we called. They were so good, and polite and we appreciated them so much. I recommend Hertz highly.

We have a new home in the Heights that the plumbing was done by Hertz. I woke up Friday morning to…read morewater in our basement bathroom & immediately called our contractor. He gave me Jason's number & I left a message. I figured with how busy everyone is these days that they would schedule me in. Jason called me back within an hour & told me he would be out to fix the problem. Talk about service, he had Everything done by noon the same day! Thanks for standing behind your work & getting us taken care of so quickly. I will use this company for all my plumbing needs & recommend the to all my friends. John

Would give No stars If I could. We had Browns plumbing…read morereplace a shower faucet at our property. I want into the room a ND he was putting the knobs on the shower. My husband went in a half hour later and he was still working on putting the knobs on the shower, which should have taken 5 minutes. The plumber then tried to charge us for 2 extra hours that he was not there; and finally said his work timer on his phone was faulty. Now six months later the new faucet doesn't work and When I looked at the plumbing the faucet is just hanging loose inside the wall with the pex water line not mounted to anything. This company is dishonest and does shoddy work.

Left vm on Monday, no response. Called office on Tuesday morning, next available next Monday who…read morecan go with a plumbing issue for seven days. Used to swear by Brown's. Guess I will have to find someone else.

Called Friday morning to schedule work getting done. Person asked me to send a picture of the issue…read morewhich I did. Called today and apparently message never relayed, message ignored what ever. They didn't acknowledge ignored whatever. End of day I feel they blew me off because it was to small or something. High Caliber Plumbing sucks.

Yeah for hot water!!!!!! Ron is an outstanding plumber and super efficient and knowledgeable. He…read morewas great about returning calls and texts and found a way to get both our boiler expansion tank and our Rinnai replaced within less than a week of us calling even with an upcoming Holiday. Ron, cleaned up after his project and was very thorough with explaining our needed maintenance and how to operate the new machine. I would highly recommend Ron and David from High Caliper as a local and trusted company.

In today's world, where there is too much work for too few businesses, 4H Plumbing is still…read moreproviding excellent service and quality work. I appreciate they actually answer their phone, show up when the appointment is set and do the job quickly with a can do or solution based attitude. I don't need a plumber often, but they have earned my business without question!

We had a hot water heater fail on a Sunday night, leaking, requiring us to turn off the water. 4H…read morewas so responsive, and by the end of the next morning we had a new water heater and hot water again. They came with all the materials needed, so were in and out in less than 2 hours. They explained the process (and the new water heater), and were extremely friendly. You should start a 6 star category, and they'd be in it.

Hal came to my house within 30 minutes, checked my pilot wouldn't light, did a quick check and fix…read moreand it worked within about 20 minutes. Said there was no charge. White Heating had said they would charge $130 to drive here and parts and labor was on top of that! G&T are about long term service!

Great service. Quick response time. Friendly and knowledgeable service techs. Very clean install…read moreand work area cleaned up when done. Great discount for Vets.

When I read all of the reviews I thought that this is definitely the guy…read more I don't know what went wrong but on 05/12/23 I left two messages, one on each of his listed phone numbers with no response. I figured, okay it's a Friday so things must be hectic. Over the weekend I saw that he had an online contact form so I filled that out and anxiously waited until noon on Monday with again no response. If he was too booked to do the job, I understand but what I don't understand is not having the courtesy to call to let me know that I should be looking for someone else. I was fortunate to find another company that was prompt, professional, and fairly priced so my issue has now been corrected.

I had Bob come out because my pilot light would not stay lit on my water heater. He was quick and…read moreon time he lit the pilot light checked for carbon and left. This was a $130 bill for less than a half an hour. My pilot light continued to not stay on so I called Bob and asked him if he'd check the thermacouple. He said no need since it lit. I went to the hardware store and bought a new one for $12 installed it less than half an hour in my water heater works fine now. I'm concerned about his thoroughness and his suggestion that I just replaced the water heater.

At 3:00 a.m. I find out that my water heater failed. I called them at 7:00 am as they are open an…read morehour before the others in town. They were on my doorstep by 8:30 am and I had hot water by 9:30 am. After the morning I was having they came with smiles and a great attitude. They even went the extra mile when turning on the faucet in my son's bathroom & noticed it was a slow drain. He grabbed his special recipe from his truck and it's flowing great now. Thank you so much.

We had a leaking hot water heater in an apartment. Midland was there first thing in the morning…read moreand switched it out for us. They worked with the tenant and made the process easy for all. We have since had other repairs completed by Midland Mechanical. They are now our first call for plumbing issues.