I understand that plumbers are busy but showing up an hour later then expected for an estimate, no…read morecall or anything?? That I can live with ok it is what is. Making a plan and telling a potential customer that you will call them with the price, making a plan to fix the problem,and saying you can get to work on it within the next few days then never calling, no thanks. If you can't or won't do the job just tell me. I wish I was making this up

3 times!! replaced 2nd bath toilet; redid bathtub plumbing; replaced bathroom faucet. all done…read morenicely, very clean. high quality. fair prices. very nice company to work with.

I have had a tough go at things with this company. They charged me over 1,000 the going rate for…read morework done and then refused to be available to explain. No call backs for messages left, no answering the phone. Super frustrating. I sincerely hope I am the only one with this experience.

I've used Rimrock several times. One of the owners, Travis I think, is among the most…read moreknowledgeable, polite, and patient people in the trades I've ever had to work with. I've recommended them to many people and always hear the same good things back. I wouldn't recommend anyone else. There's a reason they keep getting voted best in billings. Update- their apprentice came and helped replace my water heater. Was hear earlier, done quicker than planned, and they actually gave me a bill for less than was discussed. Can't recommend enough.

At 3:00 a.m. I find out that my water heater failed. I called them at 7:00 am as they are open an…read morehour before the others in town. They were on my doorstep by 8:30 am and I had hot water by 9:30 am. After the morning I was having they came with smiles and a great attitude. They even went the extra mile when turning on the faucet in my son's bathroom & noticed it was a slow drain. He grabbed his special recipe from his truck and it's flowing great now. Thank you so much.

We had a leaking hot water heater in an apartment. Midland was there first thing in the morning…read moreand switched it out for us. They worked with the tenant and made the process easy for all. We have since had other repairs completed by Midland Mechanical. They are now our first call for plumbing issues.

I used this company 25 years ago and the owner was so good and did a great job. Just had reason to…read morecall them again, and once again, great service and got a new water heater the day we called. They were so good, and polite and we appreciated them so much. I recommend Hertz highly.

We have a new home in the Heights that the plumbing was done by Hertz. I woke up Friday morning to…read morewater in our basement bathroom & immediately called our contractor. He gave me Jason's number & I left a message. I figured with how busy everyone is these days that they would schedule me in. Jason called me back within an hour & told me he would be out to fix the problem. Talk about service, he had Everything done by noon the same day! Thanks for standing behind your work & getting us taken care of so quickly. I will use this company for all my plumbing needs & recommend the to all my friends. John

This company was prompt to answer a voicemail that I had left and came out the next day and did…read morequality service

I highly recommend Precision Plumbing. I called Monday morning for a water heater that was leaking…read morebadly over the weekend and had to be turned off. They were at the house at 10 am and were able to install a new water heater in just a couple of hours. Delbert was very conscientious, thorough as well a cordial. Was very happy with the service.

When I read all of the reviews I thought that this is definitely the guy…read more I don't know what went wrong but on 05/12/23 I left two messages, one on each of his listed phone numbers with no response. I figured, okay it's a Friday so things must be hectic. Over the weekend I saw that he had an online contact form so I filled that out and anxiously waited until noon on Monday with again no response. If he was too booked to do the job, I understand but what I don't understand is not having the courtesy to call to let me know that I should be looking for someone else. I was fortunate to find another company that was prompt, professional, and fairly priced so my issue has now been corrected.

I had Bob come out because my pilot light would not stay lit on my water heater. He was quick and…read moreon time he lit the pilot light checked for carbon and left. This was a $130 bill for less than a half an hour. My pilot light continued to not stay on so I called Bob and asked him if he'd check the thermacouple. He said no need since it lit. I went to the hardware store and bought a new one for $12 installed it less than half an hour in my water heater works fine now. I'm concerned about his thoroughness and his suggestion that I just replaced the water heater.

Hal came to my house within 30 minutes, checked my pilot wouldn't light, did a quick check and fix…read moreand it worked within about 20 minutes. Said there was no charge. White Heating had said they would charge $130 to drive here and parts and labor was on top of that! G&T are about long term service!

Great service. Quick response time. Friendly and knowledgeable service techs. Very clean install…read moreand work area cleaned up when done. Great discount for Vets.

Fast, friendly, excellent service, like always! We always appreciate them going above & beyond for…read moreus!

Service Requested, Personable Tech, Professionalism…read more I had a toilet start running on a weekend and Roto Rooter's answering service answered my call right away. Their weekend techs didn't start until 10am but said they would call me back at that time to set up an appointment which they did. The tech was actually able to come early and was so nice and knowledgeable. He fixed my toilet and answered all my questions. I also called another 24/7 well known plumber before Roto Rooter, since I was just going down the line in Google trying to reach someone, I left a message with this plumber and after 7 hours still have not received a return phone call. I will be returning to Roto Rooter for all my plumbing needs. When I was seeing dollar signs spinning Roto Rooter was there to save the day. Thank you, Roto Rooter!