SecurePro has been a phenomenal security company to work with, especially as a new business owner…read more I share a parking lot with them, so they were the first company I contacted when shopping around for security systems installation. Not only were they the best available price, but were able to get things set up very quickly. They are always available if issues arise (always my fault, nothing wrong with the system), and have reached out on numerous occasions to check that everything is working and to our satisfaction. For me, being able to talk to experienced personnel, who are familiar with our system, and not dealing with a remote call center is very important, and they have excelled in that aspect. Jason, who is part of their support staff, went out of his way to help with a minor issue I was having in real time, and fixed the problem. He even personally walks packages and mail over to our location if they are delivered to their unit instead of ours. The installation technician Tyler was extremely helpful in setting up our system, and took additional time to walk me through the system and it's functions, including how the sensors work, where they are placed, and the control panel and remote app to ensure that I was able to use the system properly. Finally, the sales manager Lina, has been beyond helpful with making sure our needs are met when it comes to security, and has followed up with us regarding potential issues to ensure we are satisfied with everything. They are awesome neighbors and a great company if you are considering security system needs.

Abe, Lina, Joe, & Jose at SecurePro did a wonderful job helping us replace our 20+ year old…read morecommercial fire alarm control panel, multiple pull stations, and the 10+ sirens and strobe alarms we needed. Other commercial fire alarm companies in SB, Venture, Oxnard, and LA were harder to communicate and work with. But SecurePro gave us a competitive price, were great communicators, and efficiently installed everything by working around when different rooms were available at our motel. We would wholeheartedly recommend them to any businesses that need commercial fire alarm repair, replacement, and monitoring.

They were great. Had a little disagreement as far as the cost, but once we agreed, I was very…read morepleased with the work that they completed. I would suggest agreeing to the overall price prior to start of job.

I had 2 flat screens installed on wall and was pleasantly surprised on their professionalism and…read moreservice. The place I originally wanted the tv mounted didn't work so they recommend another wall. And now I love it. Really opens up the room. I would recommend these guys (Orlando and Andres) to everyone. I have a business in town and I would keep these guys in mind next time I need someone.

Shain Cox did a great job in fixing our problems with networking and internet access instability.read more

I caution people to not bring their computers to Shain. I'll add the caveat that we got our…read morecomputer repaired about three years ago, but I feel I should warn people if he's still doing to people what he did to us. We had a broken computer screen on a Lenovo Yoga 910. I brought it in and Shain said he could fix it. Everything was fine but he did ask me if he could have the login info to set things up with the new screen. This was the first warning sign I should have heeded. He completed the repair and it worked. Here's where the part comes in that shows the lack of integrity and respect for people's privacy he has. We noticed he was logged in on to one of my wife's accounts she didn't use. We dug in further to discover he had left 5 star reviews for himself on Google, Yelp, and anything else he could log into. I couldn't believe it and that's the reason he wanted our password. NEVER give him a password to your computer account Finally, the repairs were conducted in a sloppy way, which left parts hanging off the screen. Additionally, the screen was installed proud and the computer couldn't fully close. I sure hope he's not doing this anymore, and I caution anyone against having their privacy invaded.

We have a difficult house for wifi since it is a very long ranch with a lot of stone walls so…read moreconsistent coverage was always challenging. Sean and his team came in and installed a new system that has resolved all of our issues. It's been about a month since they installed it and we've not had a single problem and the speed of our wifi has never been better. Huge shout out to Channel Techs for a great job!

I was really satisfied to work with Sean and his team. I…read moreneeded complete update and PC set up in my business. Not being IT person, Sean was able to talk to me in terms I could comprehend and explain process for me to understand what is going on. It was truly pleasure to work with him. He is not only IT, he understands business. I felt he is trying to help me instead of selling me on some products. He understand business has budget and was able to find creative ways of solving problem. I value him being observant and point out for example that certain PC on sale at Costco will be just fine for line of work I do. He helped me to cut cost on my overhead expenditures!!!!!!!!!! I feel I'm receiving true value through his services.

Let me start of by saying Debbie in the office has excellent customer service skills and is very…read moreinformative. Daniel is professional, knowledgeable and honest. He takes pride in his work. He never leaves a job without explaining the cause of the problem and gives options for repairs. I've used his services on several occasions for over a year now and would highly recommend him.

Everyone from Daniel's electric is wonderful. Daniel is very professional, show up on time(very…read moreimportant to me), knowledgeable and easy to work with. Debra(the office manager) is very responsive via email, always calls me back so it was a pleasant experience to work with her. Miguel and Gabriel are great. I had many questions throughout the project and they always answered my questions patiently(in plain English). They assessed our particular situations and provided many useful suggestions, creative ideas, and tips. The work site was kept clean. The cost was kept within our budget, and everything is itemized so we are well informed. I had other professionals working on the house for a few projects and they have been given good feedback too. The whole process I'd describe as professional, reliable, painless, efficient, open communication and on time! I'd highly recommend them to friends and family.

Our experience has been very disappointing due to the lack of timely follow-up and consistent…read morefollow-through. Responses have often taken several days, and resolutions have taken even longer, resulting in an unacceptable level of service.

Every thing was great. Their selection of televisions and sound systems are competitive and their…read moreservice for installation and maintenance is excellent. I became a client when I first moved to Santa Barbara and have never regretted it. When it came time to upgrade they were my first choice.

VERY Unhappy Customer here. Central Coast AV / Ventura Smart Home installed a $34,000 AV system in…read moremy parents home under my supervision. This includes an over $6,000 Araknis internet system which they insisted upon instead of Google Wifi because they would use it to 'monitor, troubleshoot, and fix issues proactively and remotely'. The system has been really shoddy and super slow for years and we thought it was because of our ISP. We just upgraded to gigabit ethernet, got it working well from the modem, but once we plugged the modem into the expensive Araknis system they recommended, we're still getting speeds of 5mbps and it cuts in and out constantly. I reached out to Chris Wilson, who is an owner and did our original installation, a week ago, and got no response. I called multiple times and only got through once - a guy named Juan, who on Friday promised to set a site visit for Monday. I sent him an email with my information and thanked him. Today, he decided to instead reply and saying the following: "I am sorry to inform you, but it appears that your system is no longer under any warranty.  Additionally we can no longer service your system.  I apologize for the inconvenience." Central Coast AV will convince you you need more than you do, overcharge you, and then ignore you if you ever experience issues or need service. Stay away or they'll take advantage of you too!

Chris at CCAV gave great recommendations and provided top notch service for our showroom. Adding a…read morecamera to watch the chef cook was genius. We will be adding more speakers to our office area soon!

needed my older computer updated from windows 10 to 11 and have all photos and programs copied to…read morea new computer windows 11 that I recently purchased, they did it all quickly and very accurately, both computers work Great!!! , Staff is very professional and informative and Prices are very affordable :)

Every phone call, every question addressed and remedied! The owner has the utmost integrity and it…read moreshows in all of the staff that work together to solve technical issues promptly!