Our experience has been very disappointing due to the lack of timely follow-up and consistent…read morefollow-through. Responses have often taken several days, and resolutions have taken even longer, resulting in an unacceptable level of service.

Every thing was great. Their selection of televisions and sound systems are competitive and their…read moreservice for installation and maintenance is excellent. I became a client when I first moved to Santa Barbara and have never regretted it. When it came time to upgrade they were my first choice.

I have had the great pleasure of working with Ric on all sorts of projects, small and large,…read moreresidential to commercial for over 20 years. I have found equipment choices, installation and (especially) service to be exceptional. Technology moves at a ridiculous clip, so making it useable must be a priority. Service is what sets Hi Fi Club apart from its competitors. Thank you guys and I look forward to our ongoing work together.

HiFi Club improved my quality of life. That's a big statement, so let me explain…read more I live in a higher-end property, but it's older, having been built in 1910. My home and property are not without challenges and idiosyncrasies, and the guys at Hi Fi Club overcame them all. I had a complicated yet limited sound system with a big footprint, outdated internet software and slow speeds, cumbersome controls for TV and sound, and older TVs. Ric and Nathan evaluated my needs and presented proposals, and then they got to work. This large job began right as the Coronavirus pandemic became serious, yet they didn't skip a beat. All those working in the house wore mask, gloves and booties. They always communicated with me, and oftentimes by text, so social distancing could be accomplished. What a gift I have ended up with. I no longer limp along with slow internet speed. I have state-of-the-art sound and smart TVs, all controlled by one simple remote located in each room (I can also use my phone). I've been subscribed to a very reasonable 24/7 support service through HiFi Club. I have an advocate when dealing with Cox Communications, but they set me up with Roku, so I can "cut the cord" with Cox any time. I have music in rooms where I didn't before, and existing speakers have been calibrated using a non-invasive cutting-edge Bluetooth program. Outdoor speakers have changed my backyard experience. And, the TVs in my bedroom and guest room turn into framed works of art when the TV is off. Honestly, I couldn't be happier with what Hi Fi Club has done for me. The guys at HiFi Club are highly professional, but really fun to work with. The owners were intimately involved with the installation here, and emphasized often that they weren't happy until I was happy. These are all good people and I trust and respect them, and make this recommendation without reservations.

I was really impressed with the level of technical competency and personable interactions when we…read morehad our home video, audio and WiFi updated by Wyatt, Tom and Marshall. I'm not one that normally writes reviews, but felt very compelled to write how pleased I am with the outcome that exceeded my expectation!

Everyone was spot-on with their reviews, Wyatt, and his team, is exceptional and knowledgable. I'm…read moreso glad I reviewed several companies on Yelp before hiring Ultraviolet. They installed a Sonos system, two Frame TVs, a Nest thermostat and left the house spotless after installation. They went above and beyond repairing some wiring issues without charging us extra. This is a great company and I'm so excited that they now service the LA area also. Will definitely recommend them to all our friends and family. Thank you for everything Wyatt, we are very happy with everything you recommended and the superb job.

VERY Unhappy Customer here. Central Coast AV / Ventura Smart Home installed a $34,000 AV system in…read moremy parents home under my supervision. This includes an over $6,000 Araknis internet system which they insisted upon instead of Google Wifi because they would use it to 'monitor, troubleshoot, and fix issues proactively and remotely'. The system has been really shoddy and super slow for years and we thought it was because of our ISP. We just upgraded to gigabit ethernet, got it working well from the modem, but once we plugged the modem into the expensive Araknis system they recommended, we're still getting speeds of 5mbps and it cuts in and out constantly. I reached out to Chris Wilson, who is an owner and did our original installation, a week ago, and got no response. I called multiple times and only got through once - a guy named Juan, who on Friday promised to set a site visit for Monday. I sent him an email with my information and thanked him. Today, he decided to instead reply and saying the following: "I am sorry to inform you, but it appears that your system is no longer under any warranty.  Additionally we can no longer service your system.  I apologize for the inconvenience." Central Coast AV will convince you you need more than you do, overcharge you, and then ignore you if you ever experience issues or need service. Stay away or they'll take advantage of you too!

Chris at CCAV gave great recommendations and provided top notch service for our showroom. Adding a…read morecamera to watch the chef cook was genius. We will be adding more speakers to our office area soon!

If I could give them 10 stars, I would! McCoy has helped me with my…read moreextensive indoor and outdoor electrical and my security systems and audio/video.Solid company with fine folks at every position. Rich McCoy is extremely experienced and knowledgeable and he is honest, ethical and interested in doing the right thing for the customer. Their staff are great and their prices are fair. I have worked on many issues at my home with McCoy and have always been pleased and treated fairly. My full positive recommendation.

Highly recommend McCoy for all electrical fixes. We have relied on Jay for a variety of repairs,…read moreexceeding our expectations every time. He comes at the appointed time, surveys the job, explains in a way laymen can understand, works efficiently and expertly, and leaves with the repairs completed. This time we needed sockets for our fridge and freezer moved and the circuits inspected to make sure they met manufacturer's specs. Jay was great as usual and a few hours later new appliances being installed. I will call McCoy for all of our future electrical needs.

Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Mark was really helpful and patient with listening and figuring out what possible scenarios I was…read moredealing with, didn't try to sell me anything right away which I appreciate, just made the process very easy. Super helpful and laidback.

Thank you Barry for doing an amazing job installing our TV. He is very knowledgeable at what he…read moredoes. He had our tv out in in less than 2 hours. Left no mess behind. He took the time to be sure tv was working right. I'm in the dark ages so he took the time to guide me through each step. I highly recommend this company to everyone. Audio experts Owner Barry is kind, thorough, clean n very reasonable. I'm more than happy with all his work. If I could I'd give 10 stars.

Went here ro get my stereo done, dustin really heloed me make a decision. Told me everything I'd…read moreneed to know about each stereo! Gave me options! He also threw in a alpine with Bluetooth for 50 $ less than original price. I would also like to say thanks for the whole system it was done quick! One thing I really liked was the conformation call before and after! Also the thank you card its very awesome they take care of their customers. Going back for an upgrade! Thanks audio experts!

Philipe from Electronic Therapist has been keeping our home stereo, TV and computer installations…read moreup to date for several years. We recently updated the systems to use a new provider and had to upgrade several devices and an endless number of subscriptions and more. Philipe showed up on time, got an amazing number of things working as they should and provided reasonable billings for his services and additional products that were required for the connections. We could not recommend anyone as highly as we recommend and thank him for his service.

Phil was great! Very helpful and extremely knowledgeable! We moved into new place where the living…read moreroom television wires/cables had to be run through the wall, behind a fireplace. I had no idea how to go about it but Phil recommended the equipment to buy and set it all up flawlessly! I highly recommend!