Last year we started a pest control contract with Valor Pest Control. We opted for the quarterly…read moreservice which is perfect for our situation. This year, we had our quarterly service in March. The professionalism has always been outstanding and it's rare for us to see bugs after treatments and when we do see them, it's generally ants. We've had a much wetter than usual spring and when we started seeing ants again, we called Valor. It wasn't our usual contract appointment, but nonetheless we explained our ant problem and they responded with a courtesy service the next day. Next day service is exceedingly rare. Their employee, Reuben arrived spot-on the time we were told to expect him. He said something that really struck me as premier customer service when he said, no matter that we sprayed in March, I am here to do whatever is needed to control your pest issues. His friendliness, professionalism and knowledge of the products he was using were impressive. He listened intently and asked questions while I walked him around the trouble areas and then he went to work. This young man is an outstanding ambassador for Valor Pest specifically and a credit to the pest control industry in general. My wife and I will be singing the praises of Valor Pest Control for years to come

Steven always does a fantastic job! He communicates great and does exactly what he says he will do…read more We highly recommend this company!

Alex Wilkerson and the ClearDefense team did a great job with my service. My home is now well…read moreprotected against bugs and critters. Highly recommend this company!

Hayden S was professional and courteous. He did a great job for Clear Defense Pest Control at our…read moreDandridge Home.

Alisha from Bulwark Pest Control was absolutely fantastic! She quickly identified the issue we were…read moredealing with and took the time to thoroughly explain what was going on and how she was going to fix it. Not only did she resolve the problem efficiently, but she truly went above and beyond to make sure everything was handled properly. Her professionalism, attention to detail, and genuine care for doing the job right really stood out. It's rare to find someone who takes that much pride in their work. We're so grateful for her help and would highly recommend Alisha and Bulwark Pest Control to anyone needing reliable, top-notch service!

Shout out to Sean Mau for giving excellent customer service today. He treated the exterior of my…read morehome for spiders and other bugs. Also removed all the spiderwebs.

More than pleased with service today. Recently bought a new home and with it getting warmer…read morestarted noticing bugs coming out. I called True Blue this morning and Joey Astorga came right out this afternoon. And as I requested, he was able to do it all with Organic Products. He took care of the problem and my home smells great! Thank you!

Barn was overrun with wasp. One treatment I haven't seen any in months. Highly recommendread more

My parents have a termite system that gives once per year service. The scheduling is frustrating…read more My Mother (elderly) schedules appointments for that and they repeatedly contact her to move up the date. She schedules based on her very full medical calendar and picks dates that are good for her. They don't seem interested in what is convenient for my parents but only what is convenient for them. They're pushy with her and she doesn't like it. They also call my father to try and get the dates they want, and go around her. It's frustrating to me as I'm trying to look out for them. If it was up to me, I'd go with Cooks. This happens every single year and I'm tired of it.

I am surprised by the poor reviews. However, everyone has different experiences and some get burned…read morealong the way. If i were Russell's, I would hire someone to help with customer retention and be very careful on hounding people. Holding people to contracts is a bit much. Contracts are for companies that have retention issues past 6mo. If you want to stand head and shoulders above the rest, you must demand high quality service to your customers at no additional cost and your company will grow. Maybe learn why Nordstrom's became so successful. The book is called "The Nordstrom Way". If you believe your company is great, stand behind it. Minus one star for the cost of service and holding people to pay out full contract. This is not how you treat people and it ends up hurting your company with negative reviews. It actually had me thinking twice about stating.

We are very satisfied with the service Bryan Walker and his team provide. We have been happy…read morecustomers for 2 years. I have tired other pest control companies, and they did not always get the problem fixed. Epituer, goes above and beyond to resolve our pest issues. I highly recommend Epituer Pest Solutions. Bryan and his team are very professional, thoughtful, and go out of their way to resolve your pest concerns.

Epituer (Bryan Walker) is the only pest control company I would recommend after trying several…read morethrough the years, both for my home and rental properties. The owner, Bryan Walker, visits your home and listens to your issues, then does his own investigating and recommends solutions. He doesn't try to up sell anything you do not need. We have used him multiple times for indoor and outdoor ants, rodents, and mosquito control. If you want a regular service, Epituer will provide that. Everything is flexible, but you may be surprised to learn it isn't needed all the time. He is very courteous and responsive, and his prices are excellent. He is extremely knowledgeable, as he has a degree in entomology!

Really surprised by the response that I got when I called for an extra service. We've had Dayton's…read moreas our pest control provider since we moved to Powell in the Summer and we were told that if anything showed up between treatments that we should call and they would send someone out. When we started seeing some stinkbugs in the house(alive) I decided to call for a service. We were told that Daytons didn't cover these bugs under the normal service( we would have to pay more). I though pest control services covered all pests, apparently not. I'm not going to pay extra or work with someone who doesn't let us know up front that there are certain bugs they won't kill. Even more surprising was the reaction from the lady who answered the phone. I told her that I wouldn't be using Daytons anymore and cheerfully she said, "ok".

Dayton's Pest control is professional, knowledgeable and their technicians are always on time…read more They guarantee their services 100%. We use them for our mosquito control and it is absolutely amazing how many mosquitoes are gone. We have almost 0 on our back deck and can enjoy each night without having to wear any repellents. They have reasonable pricing on monthly plans.

We are very pleased with the excellent service we receive starting from our yearly phone call to…read moreschedule our inspection, which is consistently professional & pleasant! the inspection by Jeremy is always on time and thorough . This company is run the way all companies should be run, with careful attention to customer service along with good manners! We are thankful to have this company as our termite inspection company for many year! The Hoover Family

I have left two requests for an estimate with no call back or follow up. The office says that the…read moretech has to set up appointments for estimates but no one will call you back. Went with someone else.

Yesterday I called to make an appointment for today between 1-3 pm. No one showed up or called…read more Today, I received a call apologizing for the inconvenience. The company came out today and gave a thorough inspection with a reasonable price to start initial services and maintenance. The service rep was very courteous, friendly, and knowledgeable of my problem. Based off his professional demeanor, I believe they will do a great job!

Terrible and The worst!!…read more As Trump says. You are fired! We requested both inside and outside. They do not provide any pest control inside!! several peope we know say_ Fire this company. The service people are dirty and poorrly dressed and do not come without glue traps. They do not hav the proper equptment and are not well informed. The office staff is not trained and are rude and provide answers to bascic questions. They refuse to schedule you on a timely basis. Stay away and select another company. The technicans are lazy and poorly traines This is not worth the money. There are better choices and this is sub -par.

Very nice people and an overall good experience. Techs are professional and courteous and you will…read morefeel like you are being taken care of by a well run family owned business.

Justin is very thorough when he comes out once a month. We have a unique train car AirBnb so he has…read moreto pay special attention to railroad tracks and rocks. He maintains it so that no ants and spiders bother the guests. Our house is also pest free! He only charges us $65 a month so it is an excellent value!