Sense you have the worst people answering your phones. Your guy never sprayed my house,. So send…read moreme a bill , I will send you a check. Shouldn't have to pay for my house because he never sprayed . He told me he sprayed my daughters house but he didn't spray for the wasp, and that's why we hired you. Cancel our service for both houses. Carole Fahlenkamp 159 Willow Springs Rd Ten Mile, T. N. 37880 V

We used Cook's for about half a year, mostly to address those annoying ladybugs that find their way…read moreinto our house, and some nasty stinging insects outside. The technician was always friendly and respectful, but unfortunately, the service didn't solve our issues. Apparently, flying insects can be pretty difficult to get rid of. One other criticism I would bring up is that their marketing can be a bit much. Even after you sign up, you will receive calls and texts from their call center and could be encouraged to purchase additional services. That said, the manager at the local office listened to my complaints and waived the cancellation cost when I chose to discontinue the service. Maybe they just weren't the right fit for our house.

Yesterday I called to make an appointment for today between 1-3 pm. No one showed up or called…read more Today, I received a call apologizing for the inconvenience. The company came out today and gave a thorough inspection with a reasonable price to start initial services and maintenance. The service rep was very courteous, friendly, and knowledgeable of my problem. Based off his professional demeanor, I believe they will do a great job!

Terrible and The worst!!…read more As Trump says. You are fired! We requested both inside and outside. They do not provide any pest control inside!! several peope we know say_ Fire this company. The service people are dirty and poorrly dressed and do not come without glue traps. They do not hav the proper equptment and are not well informed. The office staff is not trained and are rude and provide answers to bascic questions. They refuse to schedule you on a timely basis. Stay away and select another company. The technicans are lazy and poorly traines This is not worth the money. There are better choices and this is sub -par.

Great service. Don't just show up and leave an invoice. They call and set an appointment and ask if…read moreyou are having any issues

The owner's wife was terrible to deal with The techs were…read moregood but turn over was high so never had consitancy

More than pleased with service today. Recently bought a new home and with it getting warmer…read morestarted noticing bugs coming out. I called True Blue this morning and Joey Astorga came right out this afternoon. And as I requested, he was able to do it all with Organic Products. He took care of the problem and my home smells great! Thank you!

Barn was overrun with wasp. One treatment I haven't seen any in months. Highly recommendread more

Alex Wilkerson and the ClearDefense team did a great job with my service. My home is now well…read moreprotected against bugs and critters. Highly recommend this company!

Tanner did a wonderful job for us. He was punctual, calling before arrival to let us know he would…read morebe a few minutes early. He explained the process to us, each step along the way. He has a great personality, friendly and helpful.

We are very satisfied with the service Bryan Walker and his team provide. We have been happy…read morecustomers for 2 years. I have tired other pest control companies, and they did not always get the problem fixed. Epituer, goes above and beyond to resolve our pest issues. I highly recommend Epituer Pest Solutions. Bryan and his team are very professional, thoughtful, and go out of their way to resolve your pest concerns.

Epituer (Bryan Walker) is the only pest control company I would recommend after trying several…read morethrough the years, both for my home and rental properties. The owner, Bryan Walker, visits your home and listens to your issues, then does his own investigating and recommends solutions. He doesn't try to up sell anything you do not need. We have used him multiple times for indoor and outdoor ants, rodents, and mosquito control. If you want a regular service, Epituer will provide that. Everything is flexible, but you may be surprised to learn it isn't needed all the time. He is very courteous and responsive, and his prices are excellent. He is extremely knowledgeable, as he has a degree in entomology!

Alisha from Bulwark Pest Control was absolutely fantastic! She quickly identified the issue we were…read moredealing with and took the time to thoroughly explain what was going on and how she was going to fix it. Not only did she resolve the problem efficiently, but she truly went above and beyond to make sure everything was handled properly. Her professionalism, attention to detail, and genuine care for doing the job right really stood out. It's rare to find someone who takes that much pride in their work. We're so grateful for her help and would highly recommend Alisha and Bulwark Pest Control to anyone needing reliable, top-notch service!

Justin did a great job getting rid of those pesky pests and webs. Always good service from Bulwark!read more

My parents have a termite system that gives once per year service. The scheduling is frustrating…read more My Mother (elderly) schedules appointments for that and they repeatedly contact her to move up the date. She schedules based on her very full medical calendar and picks dates that are good for her. They don't seem interested in what is convenient for my parents but only what is convenient for them. They're pushy with her and she doesn't like it. They also call my father to try and get the dates they want, and go around her. It's frustrating to me as I'm trying to look out for them. If it was up to me, I'd go with Cooks. This happens every single year and I'm tired of it.

I am surprised by the poor reviews. However, everyone has different experiences and some get burned…read morealong the way. If i were Russell's, I would hire someone to help with customer retention and be very careful on hounding people. Holding people to contracts is a bit much. Contracts are for companies that have retention issues past 6mo. If you want to stand head and shoulders above the rest, you must demand high quality service to your customers at no additional cost and your company will grow. Maybe learn why Nordstrom's became so successful. The book is called "The Nordstrom Way". If you believe your company is great, stand behind it. Minus one star for the cost of service and holding people to pay out full contract. This is not how you treat people and it ends up hurting your company with negative reviews. It actually had me thinking twice about stating.