This is a wonderful place. Everyone was very knowledgeable. Brian Kennedy was great to work with…read moreand had awesome insight as to what would suit my family best Help us purchase a side-by-side to run up and down the beach with the whole family and a year later went back to service an old WaveRunner and purchased a new one The entire staff was great And the prices were as well Thanks from the Oetzel family!!!

LOVE SCM, Brian Kennedy is amazing. prices are fair and so so happy with both our first and second…read morepurchase!Will def be going back in the future

Purchased a so called brand new Sea Pro 262 (2025) while on vacation. Put the boat in the water…read morefor the first time and immediately alarms are going off stating water in fuel. (Jimmy's Marine supposedly filled the tank as an infinitive for buying however only 30% full and obviously old gas or something because water in fuel alarm.) Called and was told it was fine and to use the gas in it and add more and it should fix the problem. It did not. The screen spontaneously stopped working along with the tilt trim and depth finder. Took the boat back to Jimmy's and was charged $600 for supposedly the first service. This is after all the issues as well as the time they had to look into a so called brand new boat while on vacation. This place is pathetic I will NEVER do business with these people again. Stay away from this place, nicest people ever until we actually purchased this boat and now they don't know you or care anything about you.

I recently brought my boat to Jimmy's marine for spring tune up. My boat is in Light keepers marine…read moreand I use it at least once a week to fish. The boat was running great and it was Jimmy's marine that did the last tune up. I took the boat directly to Jimmy's marine and left it for about a week. They did the tune up and replaced a throttle and shift cable. When I put it back in the water it was running very ruff and I couldn't get started one time. I let them know and they told me to bring it back in. When I went to pick it up they handed me a bill for $300.00. Boat was fine when I brought it in and not right after they gave it back to me. He said that they didn't damage the part and refused to do anything about it. Now I need to sue the company to get my money back.

Purchased my Sea Hunt from them in 2022. My salesman John was absolutely the best. I looked at…read moreseveral brands & was actually leaning towards a different brand, but his customer service defiantly won my business. The service department picked up where he left off & has been great to work with after the purchase. I highly recommend them!

5 stars for the crew at Marine Service Center, specifically my salesman Glenn Pippin. From the…read morefirst call about the boat I purchased to the day we sea trailed it he was top notch. Answered every question and always answered the phone. I drove 2.5 hours for the saving and service I received. Call now and ask for Glenn Pippin. Not Scottie but Glenn Pippin, you'll be glad you did

Staff was helpful and got what I needed. Would recommend this West Marine location to anybody in…read moreneed of marine supplies.

Specialty marine store, with lots of in-stock items you won't find anywhere else. If you own a boat…read more(or two) you'll no doubt be paying a visit here to keep things running.

This is in regard to the service Dept. Update... The service…read moreManager saw my review and called and said he wanted to make things right. They picked up the Bike yesterday and I am a half hour away from the dealership so this is a significant gesture. I will update again once I have the motorcycle back I will make a final updated rating. I brought a 2006 Kawasaki 250 KLX in for new tires, plugs and an oil change. I was quoted $600 to $650. It seemed a bit steep but at $165 an hour labor charge the math seemed about right. I just got the bike back and now there is a fuel leak evidenced by the drips below the bike and the smell. In addition, there is a bolt that was left off and put in the saddle bag without informing me or any explanation. And to top it all off my total bill out the door was over $1022 after an estimate of 600 to $650. 57% over estimate seems like a problem to me.

took my pioneer 700 side by side in a month ago to have it serviced. I told them that the gears…read morewere sticking and very hard to shift. Picked it up and was told all was good and the unit was in great shape. This side by side will not even shift gears now. Just called and explained this situation. They told me I could drop it off and it would take about 2 weeks to get to it, no exceptions. I truly understand being busy. I appreciate that. However, you had it, you were told about it, you sent it home saying that it was in great shape, its worse now than ever, and you can't take another look at it??!!!. Wow, you're the reason that its sitting in the shed now.

I have a 24ft Keywest and I took it in for a warranty issue (Battery switch). I was very impressed…read morewith the service I received from everyone there. They were very friendly and courteous. While they had the boat, I had them install a Talon power pole. They did a great job with the installation and the technician even called me a couple of times to give me some advice on where the actual mount should go for the pole. I would definitely recommend this dealer to my friends and family. They have a full service department and they sale the fuel stabilizer for you boat fuel. I think I only paid bout 14 bucks for a 32 oz bottle.

Even two years after buying the boat Jody and Joel continue to do whatever it takes to keep me on…read morethe water! Great team!

I contacted Barton Cody one of the sales people there if that's what you wanna call him. I messaged…read morehim about a boat on messenger which he read and failed to respond to three messages and then after a few days finally came back and said it was under contract and to be inspected that week. I contacted him at the end of the week. It had not been inspected. Then when I questioned either the timing or the validity of the inspection he told me to do my own job because this was his job and he had plenty of buyers for the boat. This guy is not only a beta man, but an ass clown who is rude and is probably the worst salesman I've ever run into especially for Boats.As far as I'm concerned, they should rename this company, booger Yacht brokers.

Really maddening experience. We had been searching for a boat for quite a while and eventually…read morenarrowed the short list down to three, then decided on a '93 Grady White Dolphin offered by BB. Called the broker at BB and said we wanted to put in an offer at asking price. Because of work situation I did not know if I would be able to come see it and asked about having a professional come survey it. Broker actually scoffed as if that is something that never happens, and tells me we can't see/survey the boat until we have a contract. So I put in the offer, wire the deposit to escrow, tentatively arrange for time off work, and wait. I finally prompted him on the last day of offer period and he tells me that the owner does not want to sell it to me, even at asking price, because I have not seen the boat....HUH? So I cant see the boat until we have a contract, but can't get a contract at asking price because I have not seen the boat......go figure THAT one out. What a barrel of monkeys. A good broker would have explained to his seller that a long distance purchase with a professional survey is not an uncommon practice, but this guy acted like he just did not want to sell me the boat. Again, asking price and cash buy

Customer service is absolutely awesome. Great work at a fair price. They go above and beyond to…read moreensure your needs are met.

We just bought a 5x8 trailer from Brunswick Trailers and we couldn't be happier. Lana and Mike were…read morevery helpful and friendly. Got us hooked up quickly and we were on our way- excellent service and Lana was very helpful on the phone even before we drove up! Great local business! We love our trailer!