Very responsive and helpful still just getting quotes but they respond and even offer options I…read moredidn't think about

I really wanted to like this cleaning company, especially because they present themselves well with…read morebrochures, business cards, appointment confirmations, and text reminders. Unfortunately, the actual cleaning did not match the polished presentation. I hired this company for a deep clean, and the service did not match what was written in the contract. Several areas, like the laundry room, which were specifically included in the contract, were skipped entirely. When I asked them to come back to complete the work they had already been paid for, they told me it would be a "second phase" and would require additional payment. There was never an agreement about "phases", and it is not reasonable to charge extra for work that was already included in the original contract. They also skipped the copper sink completely. Their explanation was that there was a dish in the sink. We were home the entire time, and they could have simply asked us to move it. That alone demonstrates the level of effort and communication they were willing to put in. Cleaning products were used that were not appropriate for the materials in my home. Clorox wipes were used on surfaces that require specific cleaners, which explains why stains and buildup remained afterward. It felt rushed and not thoughtful. The team was friendly, but the quality of the work and the refusal to honor the original agreement were very disappointing. I paid for a deep clean, not a partial job with surprise "phases" added afterward. If you need a true deep clean or someone who understands how to care for different materials, this is not the company I would recommend. This experience taught me that a professional marketing appearance does not always equal professional results.

I can't say enough about Amanda's great work. She's very professional and pays attention to detail…read more I recommend Finally Clean for all your cleaning needs.

I wish I could give a higher rating than 5 stars!! I hit the jackpot when I chose Finally Clean to…read moreregularly clean my home at Holden Beach. I searched for a self-owned business that didn't hire out a team to do the cleaning. Amanda is truly the BEST. She uses high quality cleaning products and leaves every nook and cranny sparkling clean. My neat-freak husband is even thrilled!! She is very honest and trustworthy, too! Feel free to message me if you have any questions!

My wife and I have used several of the local "cleaning services" but this one is by far the best…read morewe've ever had. We had them in to do a spring cleaning of our condo at Ocean Isle Beach back about a month ago and this past week had them back to do a sprucing up clean and they are so far and above any other folks we've had in to clean that it's amazing. It's a young couple, Greg and Miranda, and apparently they share the same work ethic and it's intense, I must say. They bring all their own cleaning supplies, tools like mops, brooms, vacuum, and they're in motion, and I mean intense motion, from the minute they arrive. Attention to the little details has always been my pet peeve with house cleaners but these folks left nothing to complain about; they did everything from clean the exterior windows, spotlessly and without a streak anywhere, wiped down baseboards, took light fixtures down and cleaned not only the globes but the light bulbs as well, got under and behind everything, every piece of furniture, the stuff you always want to get done yourself but rarely get around to doing. Another thing I like about them is that they're not a fly-by-night deal like some of the other cleaning folks we've had in. These folks are licensed and bonded, insured, the whole thing, which is comforting to know. They are courteous, friendly and hard-working and I highly recommend them to all. I could not find a single fault with any of their work and buddy, are they fast!

Greg and Miranda clean our condo in Sunset Beach. They do an amazing job. We visit as often as we…read morecan, and we also rent it. We can trust these people to take care of our things including our inventory of linens. They take our linens to the laundry cottage which also does a fine job. I am happy to refer this company to anyone for their cleaning needs. You can trust these people.

We have had Lorie doing our cleaning for some time and we find her to be the most conscientious,…read morehonest, dependable cleaning service that we have employed. We highly recommend her. Please feel free to call me regarding her qualifications and integrity. (Bob L.)