When we heard a fast fluttering between the walls of our home we thought maybe we had a bird down the chimney and stuck, but when we talked with Dereck he quickly identified what we were hearing as squirrels. YIKES. No one wants to share their home with squirrels, let alone worry about the damage they could be doing between walls where no one can access them easily. Dereck quickly connected with us and came out with a one way trap to help the squirrel exit and not return. Once we didn't hear anything for a week he came back out and sealed the squirrel hole. No more fluttering between our walls and no return visitors. The work is guaranteed and Dereck said he would return if we had any further issues which shows he stands by his work! I'd definitely recommend Action Pest Management for any of your pest issues! They were quick to resolve the issue even in the dead of winter! read more

Dan Gervais is the owner of New Age Pest Management in Pittsfield. He is extremely responsive to any pest management issue we have had through the years. Dan goes above and beyond to solve all issues. We highly recommend Dan!!! read more

Jeff was very professional and took care of the hornets nest I had and saw other nests as well, which she also removed... Highly recommend!!

Skyler came today and checked our house for mice and whatever critters might be making noises and leaving evidence behind. He was here for a while, checking the attic (which is hard to get into) and the basement and perimeter of the house. He found and sealed points of entry and also told us something we'd never expect: We have bats. He left some bait traps in places that need them and he'll check them quarterly. He also sprayed the perimeter of the house for other pests. He was very thorough and very professional. I highly recommend Skyler. He's been with the company for a while and knows what he's doing. I feel so much better after having him here, especially learning that I don't have a major infestation. read more

Requested carpenter ant treatment for the house explicitly requiring treatment that would not adversely affect the bees or other insects in the area. We then had the carpenter ant control treatment around our house. They used fipronil which is a known contributor to honeybee colony collapse. We are devastated as we now see no bees, butterflies or even hummingbirds in our beautiful garden, and feel terrible for having inadvertently contributed to this destruction. read more

Jeff was back again for a hornets nest. He was quick, good, and nice! It was good to have it all taken care of so easily.

This company is amazing! I had had another company come first that told me there was nothing I could do because I have such an old house (1831), that there were too many cracks and holes to fill. Then Dereck came over from Action Pest Management and painstakingly for several days filled every crack and hole (he even found a hole that squirrels were coming in) and sealed the house up. He was terrific! Not only did he get rid of the bats in the attic, he also got rid of the mice, which in a country house is quite a feat. He's very friendly and extremely knowledgeable. He took the time to educate me on the habits of the local rodent population. It's been been over 3 months since he was here and I haven't had a rodent problem since. I can not recommend this company enough. Dereck takes pride in his work, which happily the customer benefits greatly from. read more

Dereck is the best; very professional, very competent. Excellent experience and will go the extra mile to get the job done and resolve any pest problem for you. Most important, he will not try to sell you a treatment or program that you do not need. There is a reason that Dereck and Action Pest Control annually make the "Best In The Berkshires" list. I have recommended him to many friends without hesitation. read more

The person who came to our house is named Seth. He was knowledgeable and courteous. He did a thorough job explaining our problem and the options available to us. He was especially helpful in placing the traps. It is nice to know that part of their guarantee is to return if necessary. read more

Excellent fast nontoxic (to humans) service Will come other than quarterly if you call him This house was afflicted with mice bees and ants before Action Pest appeared I can't recommend him highly enough. If you are around when he services your house you can talk to him and learn much about pest control read more

I found it difficult to get technician down. I usually had to be the one to call for an appointment. I never really felt that a thorough job was done. When I had an emergency, they were hesitant to take care of it. I switched to a new larger company and found them to be thorough, and felt that house was fully covered. When I had emergencies, they would take care of it right away. Also, I realized that I am paying less per year. read more

This company is fantastic. I was given their number by the Williamstown Police when I called them in a panic. I had come up for the July 4th weekend and found that a raccoon had had a party in the house while it was empty. I was very scared to find the raccoon, but Dereck gave me good information on how to handle things that night and he was at the house at 8 am on July 4th. He did a thorough walkthrough with me to verify that the raccoon was no longer in the house, he did a thorough inspection on the chimney to make sure there weren't more raccoons up there and helped me understand what needed to be done to secure the house both in the short term and the long term. Dereck was knowledgeable, kind, very transparent about his services and pricing- he was supportive in helping me figure out which services were most economical under the circumstances, and most importantly, he made himself available on July 4th! I can't say enough good things about the company. They made an awful situation that much better! read more