We have been Orkin customers for many years now. As time has gone on the service appears to…read moredegrade, while service costs continue increasing. The Pittsfield, Massachusetts branch is a particularly vexing place to deal with. Whoever is in charge there needs to turn in his Sergeant stripes, and perhaps go for corporal, maybe even PFC (private first class). When one calls, as in this morning, all this guy wants to do is get YOU off the phone. He could give a rat's 'patuki', and his phone manner is indicative of such indifference. You know the attitude- it's like yeah , so what, but with that phony veneer to sound nice. Our exterminator did not show up- called in sick. Fair enough. However, the thought of the Orkin Pittsfield office contacting us to let us know, never occurred to this guy. We altered our very, very busy schedules to accommodate this business. What is keeping us with them is their one exterminator employee, John, who is the only one of the Orkin types I will let into my home. The last exterminator never finished the job as I threw him out after catching him in some kind of inventory in my basement. The exterminator before him , we caught not doing the outside spraying-lazy, lazy man. No steak & no sizzle in him either. I harbor serious doubts about ORKIN's policy & procedures regarding new hires, after throwing the dirt-bag doing inventory out of here. What a man needs to know before letting any other man in my home is this: Is my wife safe? Is my home safe? Is the exterminator here in the country legally? As far as we're concerned, this is not a reliable or trustworthy business. Their employee however, John, is welcome here. Does a good job, is focused, and answers questions. The best way to deal with a company like this at the administrative level is to keep your foot right up their ass. On the operational level, they could use a whole platoon of employees like John. The one star is for your employee guys, cuz he represents you so well. I'm a retired military man and have little tolerance for lethargy, laziness and indifference. Letter to Orkin Corporate to follow. They ain't gonna like it.

They are extremely rude unprofessional and disrespectful their flea and tick services DO NOT work…read morethey don't want to hear any complaints and talk over you when you try to talk DO NOT Recommend at all!! If I could give a negative star I would

I had been working with a well known pest control service for 6 years and what they were doing to…read moreget rid of our carpenter bees just wasn't working Someone recommended I try Thomas and I was so impressed with the young man, Da Mere, who came out to explore the place. He saw that not only do we have carpenter bees but we also have a big problem with carpenter ants. Part of the house was being eaten away by the carpenter ants. He was very thorough and knowledgable and I changed over to Thomas. I feel much more confident working with them and am already repairing part of the house that had been being destroyed by carpenter ants that our previous exterminator never even noticed. So far, so good!!!

Don't go here. I canceled last year and I am glad that I did. The service had gone downhill over…read morethe year before, with rescheduling due to absent employees and - the last straw- failure to replace a bug station that was full and there for 3+ months. When I told Isus about it, she argued with me and refused to fix this simple problem. I'm not paying the full price for partial work. So, I cancel, and Tanya comes to pick the equipment up and tries to lecture me on not escalating the problem and that I'd have to pay for inspection to restart. Honey, I shouldn't have had to escalate, and if I need an exterminator again, it won't be your company. Congrats on helping to sour your company's image! Too many other options around to waste time with a company that treats the customer poorly.

If you're looking for a Responsive, Dependable, and Trustworthy Pest Control Company use Mean Green…read morePest Control from Latham NY! They are totally professional, respond quickly, and don't try to upsell you on treatments . We called because of Drain Flies that we tried to get rid of on our own but were totally unsuccessful! Called Mean Grean and they were there the next day! Steve was kind and went above and beyond for us. He came back every other day and treated them for a week. We can enjoy our house again!! This company is great to work with!

From the owner: At Mean Green Pest Services, we provide exceptional home seal-up and pest extermination services…read moreusing the highest quality materials and latest cutting-edge techniques. From rodents to ants to wasps to bed bugs, we’ve got you covered. We back it all up with the best warranties in the industry. For preventative maintenance services, we utilize our all-natural insect repellants and baits that are completely safe for children and pets. Quotes are free. Let us know what pest problem you are facing and we’ll have the right solution.

We have contracts with them for over two years and for two properties. Their premium service…read morecontract states 24 hr response to problems. They do not honor that in any way. It can take 7 or more days to get a visit for wasps or mice in the house--we experienced both. The service does not prevent problems and they do not respond quickly when they occur. BUT, better than Terminex.

Rapid response and very personable. Having issue with hornets and contacted ALL GREEN PEST…read moreCONTROL. Was given quote over the phone so no surprises. Dan arrived exactly when he said he would and went right to work. Happy to say the problem seems to have been solved . Very professional.

I called All Green because I have pets and didn't want rodenticide used. Dan and Beth were…read moreterrific at removing a fairly significant mouse situation in my house. They also installed a mouse barrier to prevent more from coming in. Knock on wood, so far so good! Incredibly reliable. Highly recommended.