We've been tenants renting a property managed for a few years now. Overall experience with them…read morehas been pretty great--timely responses to maintenance requests, helpful staff at their office, extremely reasonable rent, consistent communications with tenants, and just extremely professional with all our interactions. Im not understanding some of the reviews left about the property that we're renting regarding the first few months after we moved in. That was right around the time that the city was being very strict regarding sprinkler usage, and we (being first-time renters of a house with a yard) were still trying to figure out what works and what doesnt when it came to the upkeep of the front yard. It also didnt help that the gardener that we started with was pretty inconsistent. So the front yard issue was 100% our fault, and Moist worked with us about finding a solution that worked Couple things about the negative reviews regarding the property we're renting: 1) The people leaving the reviews werent the ones having a direct interaction with Moist. Its like someone leaving a review about a restaurant they passed by while they were driving around town 2) The person leaving the negative review(s) about this property didnt have access (I hope) to our lease contract so how would they know which items were the leasee's responsibility as well as which items were the responsibility of the property managers? They also shouldnt have access to the comunications between the property managers and the tenants, so they cant possibly see the notices that we received regarding the front yard. I dont usually pist yelp reviews, but i felt people need to see both sides of the story.

Manager Certification Disclosure. Managers are not required to be licensed. Instead, as provided…read morefor in Bus. & Prof. §11504, managers of common interest developments (CIDs) must annually disclose to the board of directors of the association the following information: 1. Whether or not the CID manager has met the requirements of Section 11502 so he or she may be called a certified common interest development manager. 2. The name, address, and telephone number of the professional association that certified the common interest development manager, the date the manager was certified, and the status of the certification. 3. The location of his or her primary office. 4. Prior to entering into or renewing a contract with an association, the common interest development manager shall disclose to the board of directors of the association or common interest development whether the fidelity insurance of the common interest development manager or his or her employer covers the current year's operating and reserve funds of the association. This requirement shall not be construed to compel an association to require a common interest development manager to obtain or maintain fidelity insurance. 5. Whether the common interest development manager possesses an active real estate license. and Management Agent Disclosures. Civil Code § 5375 What we like about voluntary certification of common interest development managers is that they claim to know better but still don't act as if they know the law and governing documents, much less business ethics which are taught in their networking trade unions. Disrespectful of common interest development members, refusing to provide notice of meetings required by law, and misrepresenting and concealing important facts including law and governing documents to members and vendors whether insurance providers, contractors or employees. What's wrong with this is explained in the optional common interest development manager certification process. Law requires disclosure to HOA directors prior to completing a contract with them. Neither TITAN nor any REALTOR handling our particular HOA business for them disclosed timely and adequately that they were NOT certified. And they use a bargain third-party "APFOLIO" service-- like ordering fast food, these days in that it maximizes profits and minimizes contact with Members. The law says particularly out-of-town owners aren't required to agree to website postings rather than disclosures and all general notices via individual deliver via US MAIL to two (2) addresses if preferred at no additional charge to the HOA or members but TITAN pretends that's not the case. And directors at a couple of APFOLIO-customer HOAs behaving the same way are either illiterate, weak, or complicit in supercilious managers secretly operating including vague agendas. The latest was a citation and fine for the water system not being fully disclosed and misrepresented as have other water system problems such as Boil Water Orders and the presence of lead due to inadequately maintained plumbing. But that's what members can get with their money spent on HOA-lawyers to justify it and silence criticism. It's what's wrong with too many homeowners associations. If independent rather than do-it-yourself HOA management is what's wanted, then using a REALTOR is a bad idea generally due to too many conflicts of interest. Interview prospective managers and expect disclosure of whether they've "certified" prior to completing a contract with one. If you catch one having lied about anything then recall a board of directors that won't remove and replace them. My wife and I speak from more than 50 years of combined experience as such California corporation members, directors and officers most of which was in better times.

I didn't have a positive experience with this property management company. They were unresponsive…read moreand cold. I was an excellent tenant, always paid on time and took care of the property but I was still treated poorly. They also illegally took a large portion of my security deposit. I do not recommend this company.

You just cannot find a better rental property manager than Jennifer. She is thorough, efficient,…read morepolite, prompt and effective. We used her to manage a single family rental in Fontana CA and the experience was seamless. If only all business dealings were this good! Andrew and Susan

It was a pleasure speaking with Mr Massey. Really professional and patient…read more If you need property for residential, reach out to them and you won't be disappointed

I would strongly caution anyone considering renting from AIM Property Management…read more We lived in an AIM managed property for 3 1/2 years. After moving out, they withheld a large portion of our security deposit for items that were already damaged when we moved in, claiming extensive repairs instead of acknowledging normal wear and tear and long-deferred maintenance. To make matters worse, the remaining deposit was not returned on time, requiring formal follow-up. I'm now having to take legal action to recoup my money. Even before the security deposit dispute, they were consistently unresponsive and rude. Routine maintenance requests were often ignored, delayed, or met with excuses, and there was a clear pattern of deferring maintenance rather than addressing issues properly. Problems that existed early on were left unresolved for years. This has been a frustrating experience from start to finish. Poor communication, lack of accountability, and an apparent willingness to pass the cost of deferred maintenance on to tenants made this a company I would not rent from again. The pictures are of a garden box at the property that was completely falling apart. I asked for it to be fixed or removed, and my request was ignored.

Enrique and Ashley at TrueDoor PM - Inland Empire provided first-class service from the moment we…read moreengaged them until tenants were successfully placed in our property. I was truly impressed by their professionalism throughout the entire process. Enrique offered many helpful suggestions on how to prepare the house for rental and recommended a cleaning service provider, Precision Chem-Dry, which did a fantastic job. Ashley efficiently prepared the marketing materials for our property. She arranged professional photos and videos and set up a 360-degree virtual tour. Our property was rented out within a couple of weeks after being listed--the fastest among the nearby rental homes. Throughout the process, every staff member we worked with at TrueDoor's Inland Empire office was professional, responsive, and genuinely helpful. TrueDoor also offers loss-of-rent insurance at an affordable price, which is quite rare and provides additional peace of mind. For all these reasons, I'm happy to give TrueDoor Inland Empire a 5-out-of-5-star rating!

Octavio, the Maintenance Coordinator, has been great with handling and coordinating the resolution…read moreof issues with our rental property. He's quick, efficient, and goes above and beyond. We appreciate his efforts. Ashley,the Property Manager, has been great too with setting up our property for rental. She's organized and efficient. She's prompt when we asks for requests or questions. We appreciate her efforts.

Kimberly (Kim) Moya is efficient, pays attention to details, has great communication skills and…read morefollows-up. I needed my heating & a/c serviced. Kim was on it! She connected and the service was taken care and done in an expeditious manner. The technician she sent was really great. I was both pleased, put at ease and relieved. I'm glad that Kim was handling it.

We stayed at las Gaviotas for 4 nights and enjoyed ourselves…read more The condo #93 was very clean and modern. We did have some ants visit us and I texted Rick on Monday early evening and he was able to have a pest control company out the next morning!

I had never rented before so I was anxious about the process. Craig was first rate from the initial…read morecontact to the completion of the lease . He was easily accessible , answered my many questions quickly and never made it seem a burden . There was definitely a personal touch . He was accurate in telling me what the rent would be ...he rejected a potential client or two and eventually settled on a tenant who turned out to be very reliable paying and returned the space back to me in very good condition. I can't recommend Craig and his Exceptional Property Management team enough . You will not be disappointed . Sincerely Brian O.

I worked with some other company prior to Exceptional Property Management (EPM) and they wasted my…read moretime and couldn't get my place rented for over 2 months. After 2 weeks of switching to EPM, my place was rented at a price I'm happy with and EPM commission is fairly priced. But what I like the most is working with Greg from EPM who is very professional and always responds to messages in a timely manner. Highly recommend them. Thank you Greg!

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .

Literally everything has gone well! From service, to value, to professionalism, to communication, &…read moretimeliness! Chad has been amazing & we are lucky to have found him/this company. Our condo was rented within a couple weeks! We just don't have the time to manage our property ourselves. Chad & PPM have been godsends! Would definitely recommend!

I haven't used them yet but they came out and looked at my property and gave me a free consultation…read moreand quote. They come highly recommended. Very nice and professional. Would definitely consider using their services if I decide to rent my property.

We have lived in our community in Yucaipa for over 20 years without any issues. However, ever since…read morea new community was built and the homes were leased out by Allied Pacific, there have been ongoing problems. Most recently, we received a letter from the Operations Manager, Paul Accardo, accusing our family of breaking into cars -- an unfounded and baseless claim with no evidence provided. When we reached out to their Redlands location to address this matter, Mr. Accardo not only failed to support his accusations but also unprofessionally ended the call by hanging up on us. It is deeply concerning that this company would resort to making false allegations and attempting to intimidate long-standing residents. Slandering people's names without proof is unacceptable, and the lack of professionalism we experienced is alarming. I am sharing this in hopes that others are aware of how this company conducts itself. Additionally, I would like to formally request that someone in upper management reach out to me regarding this situation.

We were with Hudson Prop. Management for about 3 years so I would say we have a good idea of all…read morethe pros and cons. I would say there are a lot more cons. From high turnover, to working with so many different people, to bad communication etc. This was just scratching the surface. The year working with them was HORRIBLE. I even reached out to their manager and left a message to talk through some concerns. I politely asked for 15-20 min of his time on a call. Days and weeks later, I never got a call back. There were multiple mistakes on our listings we had to point out, no ownership of mistakes but rather people getting on defensive, pointing the finger back, no proper annual inspections (no reports at all), lack of management support or completely ineffective management support. Derek Lowe (Manager) only came in at the very end to escalate the situation rather than make it better. The company also lacks integrity. They kept referencing a valid Property Management Agreement that did not exist. I honestly don't understand why management and ownership were copied on so many emails in the past 3 years; they never actually helped with anything, ever. Jan the owner never reached out once. They just like to collect their 7% a month but do nothing to maintain a strong relationship with their customers. If I could give Hudson Property Management 0 stars, I would. Save yourself the migraine and stay away.

I've been working with Hudson Property Management since Mar 2021, in that time when I've reached…read moreout to them via email or phone. I don't get quality responses. At times, i don't get a callback when they say they will, there's confusion and the owner Jan does not respond. The first individual I worked with Cheri was quite dismissive, the second individual Brenda, was not interactive. Both Cheri and Brenda left with no notification from the business that they'd left. Now, I'm working with Trevor. Jan shut down the business for a day and give training to your folks. Have them call back when they say they are, give notification of personnel changes and have your folks provide accurate monthly statements. The voice prompt states conversations are recorded for quality assurance, follow through.