Wind River Spas recommended them, and for good reason. They moved a 94" 6-seater from a metro home…read moreup to 8500 ft. They took on a tough incline, and moved it with skill and muscle! They were kind, courteous, and hard-working. Highest recommendation.

I had a really wonderful experience with Alpine Hot Tub Moving! I have a larger than average hot…read moretub and the whole process was smooth. Tiffany was wonderful to work with and so helpful with scheduling and making sure I was prepared for everything I needed to know for the move day. Joe, Eric, Mitch, and Andrew were the move team and were incredible! They were very knowledgable and careful with my tub. They made sure they got it exactly where I wanted it and left it clean and in perfect condition. I was so impressed with their skill and they were also all really nice guys who were enjoyable to be around. I highly recommend!!

Cary and Ryan were very friendly, professional and affordable. They quickly diagnosed the problem…read morewith my spa and fixed it.

Cary gave me a call and immediately wanted to fix the issue. He explained what was likely happening…read moreto cause the debris and his team came back and deep cleaned the spa again at no charge. Everything looks great now. I appreciate their willingness to respond to our concerns and how quickly they came out to make sure everything was cleaning and functioning the right way. Thank you!

My experience with Spa Palace in Westminter has been great! I ordered a hot tub at the beginning…read moreof the pandemic and it was delayed but they were great with communciating the status of my hot tub during the delay. In my case I was doign construction and not ready to take delivery of the hot tub even when it did becoem availabel so they held it for a month for free. Then even after I had it delivered I wasn;t abel to hook it up for 6 months. Despite this they still helped me with everything I needed to get started and provided excellent support 8 months after I had it delivered. I woudl definitly refer them, my experience with them has been excellent!

They have done and excellent job. I've had my tub for many years. When I need service or a new…read morepart they are always out quickly and get the work done right. Their pricing is also more than fair for the work performed. The staff are also very friendly and professional.

Very fast shipping for replacement parts for Maytronic robotic pool cleaners…read more Everything was in stock and I had the new parts delivered in four days from Colorado to California. Only needed a Phillips screwdriver to replace a broken gear. Replaced the tracks and the roller brush at the same time even those could still have gone for a while longer, but since I had it disassembled I went ahead and changed those wear items as well.

Excellent service from knowledgeable people. They've been my pool store for 30 years. They know…read morehow to solve pool problems!

Where to begin? We had been researching spas for more than a year, and finally pulled the trigger…read morelast fall on the make/model we decided on (Bullfrog R7L). Had a positive experience from the start (Derek at the Castle Rock location), to regular status updates to/from CSR (Barrett at the Denver location), through delivery/setup (Chase/Rex/Andre from the Denver location) through follow-up and troubleshooting (Derek again, and Evan at Denver location). FIve stars all the way through! Additional detail for exemplary review: Spa was initially wired by an independent licensed electrician (NOT associated with Colorado Custom Spas) who made enough mistakes to render the spa dead in the water (no pun intended), which became apparent immediately after filling. When the issues were reported to Derek, his immediate concern was the sub-freezing temperatures that were expected that night. He personally drove from Castle Rock to Elizabeth after hours to deliver a submersible pump to ensure the components didn't freeze. He also arranged for Evan to come up the following morning. He inspected the initial wiring (again, NOT done by an electrician associated with CCS), came up with a fix to provide heat and circulation immediately, and provided input on the other errors he identified that needed to be addressed for safety reasons. He also provided input to the previous electrician to ensure that corrective action was taken care of by the party that made the errors. On top of all this, he called back the following day to check in! Typically, not a user of social media to either torch vendors online with negative reviews, or give glowing reviews when either is not warranted. In this case, however, I thought I would be remiss not to recognize exemplary customer service, especially in a day and age where this seems to be a foreign concept to many businesses.

If you are considering getting a spa go to Colorado Custom Spas. After looking in the Colorado…read moreSprings area (and almost going a different way) we took the 20 min drive to Castle Rock. We met Sam Gore and were blown away! He and his team were nice and educational. Not pushy at all. They helped us figure out what would work for our project. And even consulted with our landscaper. Delivery was very smooth. Scott and his team really knew what they were doing. We look forward to many relaxing soaks in our new spa.

I can not say enough great things about these guys. My spool cover broke (snapped rope) and when…read morethey got in there is was CLEARLY installed wrong by another company. These guys were here A LOT longer than they originally had thought, and STILL honored the original estimate. Jeffery and Frank were so great, courteous and professional. Plus my dog loves them! I was referred by a buddy that uses them for his pool and I'm SO glad I found them!

Colorado Pools has been very responsive, typically showing up same day to address any issues and…read moreconsistently respond almost immediately to texts and calls. I believe they under new management so would disregard any older reviews. They are honest, capable and highly responsive.

After a less-than-stellar experience during our first fireplace conversion with another large…read morefireplace warehouse, we decided to give IHT a try for our second fireplace. (FYI - We have a 1926 bungalow with 2 old coal burning fireplaces, which we're converting to functional gas fireplaces.) We just ordered our fireplace and, so far, the experience with IHT has been very positive. Both Traci and Johnny are super friendly and know their stuff. Johnny, in particular, has been very patient as we decided between two fireplaces, each with their own pros and cons. Prices are competitive and we've already been treated far better at IHT and wish we'd chosen them for our first insert! I'll be sure to update my review as we move through the process over the next month or so. B O T T O M L I N E : So far, so good!

I bought my hot tub here in 2021. The lights stopped working properly in Jan of this year. I had…read moreto pay $229 for a guy to come out to fix them (which took all of ten min). Expensive, but I wanted them fixed so whatever. Two months later they stopped working again and when I called, I was told they don't guarantee any of their work and I would need to pay an additional $150 for them to come back out. Mind you, when they come back it can break again and I would just have to keep paying them to return. Absurd. The person I spoke to told me most people don't fix their lights at all bc it's so expensive. What kind of absolute fuckery is this? Do not buy from them.

Pool guys are hard to find…read more GREAT pool guys are next to impossible to find. Aaron is one of the great ones. I almost hesitate to write this review because I don't want everyone getting in on this secret, but he truly is great at what he does, timely in keeping his appointments, and fair on his pricing! Keep up the good work!

Aaron and son did an excellent job opening and closing our pool. Pricing was reasonable and he…read morealways accommodated to our schedule. We are new pool owners so we had a lot of questions! Aaron was/is very knowledgeable and was able to answer all of them. His recommendations always felt honest and not pushy. Would definitely recommend him if you're in need of pool services!