Mike Rousseau was wonderful. He searched every option he could find for me and presented me with…read morethe best insurance to suit my needs. He explained every option and coverage. I couldn't have had a more pleasant and knowledgeable person. I've already started referring him to my friends and family. Thanks Mike, much appreciated. Willie Ross Jr.

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.

Have been a customer for over 30 years and I would never think of trying another agency. They are…read morealways ready to explain why I should do something and they've always been right. I know George since we bowled at Royal Lanes in the 80's. His son is as great as he is. The apple doesn't fall far from the tree. Keep up the good work and God Bless.

George and Shane Henry are owners of Consolidated and are a father and son team. They are quick to…read morerespond and give great follow up service. They have a great staff who are equally efficient and polite. I received good advice on coverages come up ways to save money, but more importantly, ways to manage risk effectively. These days is a lack of appreciation for those who provide top service to their insureds. Shane and George are very engaging and listen to their clients well. Give them a call before you insure your car, home or business.

Great company!!! I have all my insurance with the Gene Harris Agency. They make sure I have the…read morebest coverage at the best pricing. For example my son had a renters policy that he was paying $428 a year for with a $25,000 coverage limit. Shari got him a $100,000 for only $235 per year. Great company.

From the owner: Progressive, Citizens Insurance, Michigan Millers, Grange Insurance, Safeco, Hagerty, Foremostread more

My husband and I CONSTANTLY receive junk mail from AAA Life Insurance. We've tried calling them,…read moreemailing them, reporting to the BBB, adding our mailing address to a federal junk mail opt-out website, and they continue to fill our mailbox with crap. Even worse, it's never branded as AAA Life Insurance and instead looks like an official document that's necessary to open. This practice tells me that they're aware people are tired of receiving their junk and are resorting to hiding who they are to trick people into opening it. If anyone has been able to completely stop this from flooding their mailbox, please tell me how to do so!

This guy Raju Varma and his outfit (AAA Life Insurance Company) are persistent harassers. They keep…read moreon sending me their stuffed envelopes asking me to buy a Life Insurance. I am not interested at all of buying this product. They waste their effort and money on their sent mail. They annoy me greatly. They are not rational human beings. They are hustlers of the worst kind. I am going to call AAA and protest their harassment. Their actions are illegal and uncivilized.

I was very pleased with how quick and easy it was to get a quote for auto and home insurance. Mark…read morewas very courteous, polite and professional. Change is always hard but after talking to Mark my decision was made. Mark explained everything in a way I could understand. I would recommend Mark Ismail Insurance Agency Livonia, Michigan

From the owner: AAA Mark Ismail Insurance Agency of Livonia, Michigan, offers car, life, and home insurance. Our…read moreinsurance specialists attentively listen to the customers to fully comprehend their coverage requirements. Call the Mark Ismail Insurance Agency for an insurance consultation or find rates on AAA Livonia car, house, and life insurance.

I have had great experiences with Shepard Agency. Meemic provides discounted insurance exclusively…read morefor educators. The Shepard Agency provides Meemic Insurance. I have been able to email my agent to get quotes for auto, home insurance and get a fast turnaround. They are competitive with other insurance agencies and offer 6 month policies for automobile insurance. The homeowners is annually billed. They have now updated the website to allow for online accounts to review information. They still mail out policies and billing invoices as well. Discounts are offered for paid in full policies and they send out annual check up reminders if policy amounts change. The Shepard Agency doesn't have late hours, however they have worked with me in regards to getting things signed and delivered. Overall, I am glad to have found Meemic Insurance as it is the cheapest and most comprehensive for my needs. I have not had to file a claim, so I can only speak to the service and billing aspect. I tell any educator I know to inquire about rates and coverage.

Im sorry I have to do this but this person Ms. Perry Foster failed to complete a simple task for…read moreme. This has been two months ago, and the task is still not completed. How sad. I have been calling this location and no answer or returned phone calls have not been given. I would not recommend this location for service to no one. Thanks

I went in for passport photos and was in and out in 10minutes. They were friendly and made sure to…read moreonly suggest items they were promoting while I worked and that pertain to my life and family.

Kirsten is a awesome agent and a pleasure to deal with, she saved me a lot of money on my…read morehomeowners and car insurance.

Kirsten is so helpful and down to earth. She was very thorough and patient answering my endless…read morequestions to compare auto insurance pricing. Thank you, Koza Insurance!

This is a phenomenal place to go for any type of insurance! The staff is very warm and friendly,…read moreand they are real and do their best to get you amazing quotes and prices! I always work with Val Hawkins who is a team member there to get my policies. She is amazing and her work is of great quality. She is very knowledgeable and will help you in every way possible.

From the owner: I made a commitment to the community to increase my professional knowledge to better serve. My…read morestaff and I care about our State Farm policy holders. Our overall commitment is to provide great Insurance service to you and your family. License #: MI-17170482

I always feel very at home in their office. They research your questions quickly and help you…read morecompare your options. I feel that they care about me and want me to be satisfied with their service. Marilyn Strandt

This company has been open for over 75 years and has a very personal way of doing business. they…read moreknow you by name and are there to help you our when needed. They are very knowlageable and very easy to speak with. I would recomend them to family and friends and i am a customer for life