Not sure what went wrong to make my 2nd visit turn out so bad?…read more My first visit at Nevada County Auto Repair for new front brakes went smooth and successful months prior... Brought in my 2013 Subaru Legacy for a P0171 code (lean bank 1). I own an automotive code reader, so I at least had a code before I dropped off car. Having some knowledge is better than nothing... I get a call a few days later saying they are still trying to figure out the problem, but have replaced front 02 sensor. At 5 days later, I am told they replaced the MAF sensor (without authorization). I would have authorized it, but it would be nice to know that was the actual problem, without guessing. I'm told at this point they will reset the computer, clearing code and hoping this fixes it... The day I pick up the car, I finally find out how much all of this is going to cost. I get charged almost $1,000 for an 02 sensor & MAF sensor. Bearing in mind both sensors on a Subaru are located at the front of the car, the MAF unscrews at top of engine bay in easy reach. I paid that bill calmly, and just wanted my car back, but.... I get out to the car to drive away, and see the "low gas" light on, and needle below the E mark on the gauge! I brought the car in with over a .25 of a tank. Not much, and I totally understand the mechanic needed to drive the vehicle around to make sure it ran ok after the work performed.... BUT I do not want to drive the car on E getting to the gas station to put more in, AND it's not good on the fuel pump to drive on "E"! I go back into the office, very politely explain the situation; and am told by both Todd & Kim(?) that there is nothing they can do, and NO we don't have a gas can to even give you a 1/2 gallon to get to the nearest gas station... At this point I thought I was on some kind of reality show and camera's were rolling to catch the look on my face, but this was real. Not believing all this, I left; hoping and praying I didn't stall going through busy intersections. Well, today I am right back at code P0171 with the same exact symptoms I had a month ago. I have no idea what other tests were performed, as the bill shows nothing of further diagnosis. Did they check all rubber vapor hoses? Was the PCV valve ok? Fuel pressure? Are the parts genuine OEM? I have no idea. I guess for $996.06 you don't get that info... Do this to help protect yourself: Watch Scotty Kilmer on YouTube and buy a code reader (at least get some idea of what's going on if you have to visit an automotive repair shop). Get everything in writing & ask for your old parts back (by law they have to give them to you).

My brakes needed to be checked because for the past month it's been shaky every time I would use…read morethe brakes and I was getting worried. I started to ask around and a lot of people directed me here. So I called and talked to Kim and had requested an appointment to get my brakes checked and she was so nice and very helpful! I dropped my car off in the morning before they opened & they got to work. I really appreciate how informative and polite Todd was, super professional and was also nice enough to give a recommendation for a tire place. Overall I will be returning here, great place!

Fixed turbo hose issue, intake manifold & related parts replaced, exhaust manifold tightened…read more Car ran better then had in three years Cost was reasonable & shop is totally reliable

Fantastic customer service! All star is my family's go to for car help as they are honest and just…read moregood people. Feels so nice to know they aren't going to try to take advantage of the fact I know nothing about cars. They always try to get me the lowest price and that is very appreciated. They go above and beyond! Would recommend!

Not recommended... we went there just over a year ago and every part they put on failed right after…read morethe year mark .... $1500 down the drain . Took it to another place and they showed us the crappy parts used and did all the work again for $600 less !!! Do better Gold Country

Tried to take our RV to get smogged here...made an appointment 2 weeks ago, sat for an hour and a…read morehalf because they told me the wrong time, then come to find out they can't do it because, "we're registered in the bay area"! We went elsewhere nearby and they did it and told us, that guy just didn't want to do it! We took off work, wasted gas to drive the motorhome 20 miles, just for the jerk to turn us down!! Too bad you can't send this through with ZERO stars!! Oh BTW parking lot not made for motorhomes!

Love the service, and the prices are great. They always find time to fit me in. Nate is wonderful.read more

Needed to find out why mini cooper was loosing power,they checked it out an found the exaust is…read morepartially closed. Friendly,fast an a great place to do bussiness

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Neighborhood shop did quick repair on our '16 Odyssey. Even pointed out some tire issues and…read moregeneral service reminders without trying to hard sell any other services. Appreciate honest local businesses like this and would highly recommend.

Best auto shop. They go above and beyond and have great prices. Very honest. This is where I…read morerecommend my friends to go.

I had an issue with my brakes that they agreed to look at on the same day since I was stranded on a…read moretrip. They are awesome.

I just wanted to say THANK YOU, GRANT! I am new to the area and needed maintenance done to my car…read more Grant was awesome! He is honest and more than fair. He replaced my air conditioning unit and gave my car the 100,000 miles servicing it needed. I am grateful that I have found my new mechanic! Shelly

First time there for a dead battery and engine mount. Sent on recommendation of customer and now…read moremy car is running great. Would definitely go there again!

Been a customer for 20 years. John just put a new engine in my 91 Wrangler. Runs like new. Never…read morehad a complaint. Stands behide his work.

John worked on my 2000 Chevy Tracker (Suzuki Vitara) which is a problem child & not exactly easy to…read morefind Parts. He diagnosed problem Brake Lines rebuilding my System back to New Condition. He was very knowledgeable, reasonable & personable even working with me on Repair costs. I have found a great Repair Shop having had an outstanding results & Service