Fixed turbo hose issue, intake manifold & related parts replaced, exhaust manifold tightened…read more Car ran better then had in three years Cost was reasonable & shop is totally reliable

took our Tacoma in for a check up before listing it for sale. Scott was extremely thorough and…read morevery helpful when discussing resale values. the price was very fair. I will definitely be returning for care on my other vehicle as it is needed

The whole process was easy. Quick and professional. Stephine and her crew never fail in any area…read more Prices are fair. I have gone in for oil changes and for repairs and I am always happy with the outcome.

Been bringing my old Odyssey and old Outback here for most of this year and have been more than…read morehappy with the service and the time they take explaining things.

These guys are great!! I didn't want to take my diesel truck to get serviced at the dealer in…read moreAuburn and I knew that the guys here had worked before as Ford mechanics and knew the Diesels like the back of their hands. They are very nice, skilled and super honest. They won't try to jack you around and it's nice being a woman and being able to trust them. Prices are very fair for the work done as well. Become one of their regular customers and they are super accommodating especially when there's a vehicle emergency. But they get booked up quick so be prepared for that. I won't go anywhere else for mechanical work!

Love the service, and the prices are great. They always find time to fit me in. Nate is wonderful.read more

Rating: (5/5 Stars)…read more Highly satisfied with Automotive City! They perform fast, high-quality, master-level work with complete financial honesty and mathematical transparency. Honest Labor: Each job was billed strictly by precise, standard guide hours without padded time. They even proactively gave me an overlapping labor discount on related work. True OEM and Aftermarket Pricing: Sourced high-quality parts, Napa and Genuine Toyota factory parts and passed them through at true dealer MSRP without arbitrary shop markups. Massive Value: Their automated matrix contract discount saved me over a thousand dollars! Spencer and his automotive technicians are hands-down among the finest in the industry. The outstanding level of patient and considerate customer service provided by Spencer and his staff, combined with mechanic expertise of their ASE Master Certified Technicians is simply elite. Automotive City, Inc. is friendly, efficient, fair, and honest, with down-to-the-penny competitive invoicing. This is not super common in this industry. A real community gem in Nevada County! Highest recommendation!

Neighborhood shop did quick repair on our '16 Odyssey. Even pointed out some tire issues and…read moregeneral service reminders without trying to hard sell any other services. Appreciate honest local businesses like this and would highly recommend.

Outstanding service! This shop is responsive, knowledgeable, and truly trustworthy. Instead of…read morerecommending unnecessary repairs, they took the time to diagnose the real issue, saving me hundreds. I highly recommend them for their honesty and expertise!"

Great service, great folks! My car is always happier after I leave Gin's Auto:) Thank you!read more

Not sure what went wrong to make my 2nd visit turn out so bad?…read more My first visit at Nevada County Auto Repair for new front brakes went smooth and successful months prior... Brought in my 2013 Subaru Legacy for a P0171 code (lean bank 1). I own an automotive code reader, so I at least had a code before I dropped off car. Having some knowledge is better than nothing... I get a call a few days later saying they are still trying to figure out the problem, but have replaced front 02 sensor. At 5 days later, I am told they replaced the MAF sensor (without authorization). I would have authorized it, but it would be nice to know that was the actual problem, without guessing. I'm told at this point they will reset the computer, clearing code and hoping this fixes it... The day I pick up the car, I finally find out how much all of this is going to cost. I get charged almost $1,000 for an 02 sensor & MAF sensor. Bearing in mind both sensors on a Subaru are located at the front of the car, the MAF unscrews at top of engine bay in easy reach. I paid that bill calmly, and just wanted my car back, but.... I get out to the car to drive away, and see the "low gas" light on, and needle below the E mark on the gauge! I brought the car in with over a .25 of a tank. Not much, and I totally understand the mechanic needed to drive the vehicle around to make sure it ran ok after the work performed.... BUT I do not want to drive the car on E getting to the gas station to put more in, AND it's not good on the fuel pump to drive on "E"! I go back into the office, very politely explain the situation; and am told by both Todd & Kim(?) that there is nothing they can do, and NO we don't have a gas can to even give you a 1/2 gallon to get to the nearest gas station... At this point I thought I was on some kind of reality show and camera's were rolling to catch the look on my face, but this was real. Not believing all this, I left; hoping and praying I didn't stall going through busy intersections. Well, today I am right back at code P0171 with the same exact symptoms I had a month ago. I have no idea what other tests were performed, as the bill shows nothing of further diagnosis. Did they check all rubber vapor hoses? Was the PCV valve ok? Fuel pressure? Are the parts genuine OEM? I have no idea. I guess for $996.06 you don't get that info... Do this to help protect yourself: Watch Scotty Kilmer on YouTube and buy a code reader (at least get some idea of what's going on if you have to visit an automotive repair shop). Get everything in writing & ask for your old parts back (by law they have to give them to you).

My brakes needed to be checked because for the past month it's been shaky every time I would use…read morethe brakes and I was getting worried. I started to ask around and a lot of people directed me here. So I called and talked to Kim and had requested an appointment to get my brakes checked and she was so nice and very helpful! I dropped my car off in the morning before they opened & they got to work. I really appreciate how informative and polite Todd was, super professional and was also nice enough to give a recommendation for a tire place. Overall I will be returning here, great place!

These guys are superb at what they do, and just wonderful human beings to boot! If I could give…read morethem more stars I would. I had never before fully trusted anyplace to work on my car, and now Tom's is the only place my husband and I will go. In the years they have worked on our cars -- over a decade -- (and my job requires lots of driving, so I'm in there several times/year) they have demonstrated over and over again that they take pride in their great work, care about their customers, and take the time to make sure you are happy and understand what work is being done and why. They have gone out of their way to go above and beyond on dozens of occasions. Super duper hella highly recommend!!

I had just bought a used hybrid in Sacramento and was heading home to Reno when the dreaded red…read moretriangle of death showed up on the dash. I did a quick repair-shop search and called them. They couldn't have been nicer: saw me immediately (in the late afternoon) and set up an appointment for the next morning. The car was repaired in the time frame they gave me and was charged $200 less than their initial estimate. I sat in their waiting room while the car was repaired and talked to a number of their clients--the experience felt like I was part of an extended family. Super nice mechanics/owner. I was so lucky to have found them! Thanks Guys!

These guys have been so helpful to me as I worked through some deferred maintenance on a beloved…read morevan. The place I got my oil change referred me to them, which seems like a good sign. I'd highly recommend them.

Highly recommend. Jeff and Kevin are great ! It's become our go to place . They are friendly ,…read moreresponsive and even got us in quick for an emergency fix on a Friday afternoon before closing today . And to boot ... Kevin noticed my jenky fix on my windshield wiper and replaced those for me too :)