I really wanted this place to be great. I genuinely appreciate that Epic invested in the failing…read moreNorthgate Mall in Colerain and is trying to bring something positive back to the area. Unfortunately, the experience itself was incredibly frustrating and not worth the price. I paid $45 for a 2-hour pass and one go-kart pass. The go-kart pass amounted to a total of 5 laps on a very small track in a very slow kart. Not impressive, but fine -- the bigger issue was everything else. The 2-hour pass barely gave my son enough arcade credits to play one game twice. When he tried to do the ropes course, we were told it wasn't included. I asked what was included and was told the trampoline course. When we went there, the attendant said my son needed special grippy socks, which no one mentioned before -- and of course, those cost extra. Then we tried the Mario course, and the same attendant walked over to say the socks were required there too. My son had to climb back down in reverse just to get off. At that point, I was done. We left angry and disappointed. This place seriously needs to make everything explicit -- what's included, what isn't, and what requires extra purchases -- before you pay an already inflated price. I do not recommend anyone going here until they fix the lack of transparency and value.

Happy epic day at epic entertainment center jumping on the trampoline airbags going down the donut…read moreside and doing the zip line go karts find walls and ropes course and soon be doing bumper cars

We came for a bday party where we spent on roller skating but there's a huge gaming/play area as…read morewell. Because skating was included in the party, I don't know the pricing. However, the skating aids (the little rolling walker-type creations) were $7 a piece to rent for the evening. The women's bathroom was very clean. Interestingly, the sinks, mirrors, and hand dryers are outside of the restrooms. Inside is only the stalls. This creates a nice flow of traffic and avoids any traffic jams inside the restrooms. That said, all the preteens and teenagers had to do their primping outside the restrooms and fully visible to everyone inside the skating area. While the party included pizza and drinks, many of us bought food items from the concessions area before the food came out. The food was a bit slow coming out but everything was good and the fries were top notch! I'd definitely come back just for the arcade or just for skating. It seems that doing both would be a much larger time commitment, and enough to fill a major block in the day if you wanted.

I am writing to express my disappointment regarding an experience I recently had during Wednesday…read moreadult skate night. I have been coming to this skating rink since I was a child and have consistently attended adult skate night for over a year, which is why this experience was especially upsetting to me. The first issue occurred at the snack counter around 11:49 PM. I politely asked for a cup of ice water and was told the stand was closed, even though the posted closing time was 12:00 AM. Less than five minutes later, I witnessed another customer being helped at the same counter. When I calmly asked why I had been denied service while another customer was assisted, I felt the response I received was dismissive and unprofessional. The second incident occurred on May 6th and involved my skate stoppers. One of my stoppers accidentally fell off before I could fully attach it, and I was trying to figure out a solution while also asking staff whether anyone had found the missing piece. I explained the situation respectfully and made it clear that I was not intentionally breaking the rules. However, I felt I was spoken to sarcastically and treated unfairly by a manager during the interaction. When I attempted to remove myself from the situation and seek help from another employee, I felt further confronted rather than assisted. The interaction escalated unnecessarily, and I was ultimately asked to leave and denied a refund despite trying to calmly explain my situation. I completely understand the importance of enforcing rules and maintaining safety. However, I believe all customers should be treated with fairness, professionalism, and respect. As a long-time customer who regularly supports adult skate night, I left feeling embarrassed, disrespected, and disappointed by how the situation was handled. I hope this feedback is taken seriously and used as an opportunity to improve customer service experiences moving forward -De'Aira

To be honest, I have avoided going to a paint and sip for all my adult life due to my lack of…read moreartistic talent, and concern over being embarrassed in front of other people. My daughter decided I should step outside my comfort zone and give it a try, so she took me to a class at Pinot's Palette in Kenwood for my birthday. Well, she was right because I had a really good time! Luckily, we went on a Monday, when there was only one other painter there, so the instructor could go at a slower pace. When we arrived, we were greeted and then ordered a drink before the class started. There was just one employee there who was the cashier, bartender, and our painting instructor. She was very patient and helpful when I struggled occasionally. Because I was new to painting, I didn't get to finish all that I hoped, but I did take home a painting that I'm pretty darn proud of!

Booked a girls night with my mom and sister and it was amazing…read more The host was soooo much fun, very funny and helpful. The drinks were yummy and the painting came out so pretty. Best paint & sip I've been to!!

Son attended a birthday party here.. Great selection of…read morearcade games , friendly staff, snacks and drinks for purchase , inside gives fun arcade vibe. My son and his friends had a blast. We will be back as I figure the overall the price for a day admission is a good price .

This is a cool spot to have in the general area near me, especially given we've lost a few other…read moresimilar places over the years. The ten dollar cover charge is going to seem reasonable/too high depending on what time you get there and how many hours you're planning to stick around, I figure. I thought it was worth it for the chance to check it out and we were there maybe 90 minutes. The beer selection in the cooler was pretty good. There was a wide variety of games, and almost all of them worked which has not been my experience at similar venues in the past. The space was clean, the employees friendly and helpful. There was a variety of games too, which was nice -- pinball, classic arcade games, air hockey, and etc. I'd be happy to go back for an event or just for an evening out.

We are awful patrons as we showed up late and had to leave early due to a babysitting situation. I…read morewish I knew what we were getting into as I thought their plant night would be an opportunity to try and bring plant life back into our home. I figured there would be instruction and tips and an open forum for questions. And I believe there was all of that, however, nothing that I could actually hear. The woman instructing was very sweet and friendly and put in a bad situation where the room that she reserved was not available or some failing occurred. Everyone should have been given the choice to re-schedule as no one at our table could hear anything. We were asked often if we could hear and every time I shook my head indicating I could not hear but yet she still spent all her time at the other table with a few attempts to come closer to our table when a question/answer session started. It became SO frustrating not being able to hear that I tuned out hoping we'd get home in Time for the sitter, wishing I could just get the supplies and finish in my comfortable, quiet home with no equines within 6 feet of me. NOT the relaxing, enjoyable, therapeutic experience we were hoping for and next time we will spend the 11$ (the fee ON TOP of Groupon pricing you will get charged) on a similar planted/Halloween plant at Michaels Regarding the woman that tried to teach this class I feel bad for her as she may not know how to handle these unexpected situations and may be limited in what she can offer but this was unacceptable.... We were forced to be a bigger part of the bar experience then we would have liked. We got there about 8 minutes late and she checked our names but other people at the table were musing how anyone could have taken their seat as their Groupon was never checked...and we were in the middle of a bar. The people at my table were complaining about the 11$ fee on top of the Groupon fee... young professionals feeling like they got ripped off isn't a way to inspire repeat business... IF THERES A FEE include it in a higher Groupon price so people don't go into it feeling ripped off or leaving feeling even worse when the experience was a failure. I had forgotten that fee but the young professionals had not. Skip the plant nite... even if everything has been as it should have been I believe this group on Would have been a failure either way and I would never recommend or do again... the conservatory has free workshops all the time and often you take things home with you... all for less (admission is 4$) then the "additional fee" with this company

Had a blast! Great date night and if the people in my group are any indication a great girl's…read morenight out. I like that this company goes to different venues to have painting parties. It allows you to check out a place you might otherwise have never visited which makes it super easy to surprise someone. Guys, make the reservations online and take your lady out to dinner or for drinks and surprise her when the painting party starts! Our facilitator was Rachel and she was awesome. She dumbed it down enough that even I felt like I was doing okay! The fact that they visit different places to hold the parties is probably the reason why there are so few reviews here but the night I went if we had all reviewed there would be twenty more 5 star reviews on here. We all had a good time and it was fun meeting new people and going outside my comfort zone to do something new. Will definitely do this again!

Skye led the date night painting event with ease! First, we got an expansion pack and chose a scent…read moreand color for candles. Then the class begun. Event is BYOB and they offered us a wine opener and cups, they think of everything! Class was fun and we would do it again.

Privately hosted ladies night was a blast. We brought our own wines and food to share. They had…read morevideo screens all around so no matter where we were sitting we could see and follow along. I particularly appreciated how the staff made rounds as we were painting and offered praise and helpful suggestions! Pricing per person was a little higher than expected considering we provided all our own beverages, however it was really worth it in the end. I even saw where they offer soy candle making! I can see coming back here with friends or a date night.

We came here for the pinball and stayed for the fun drinks!…read moreThey had a great contain menu with fun and different cocktails to try. My favorite one was the Electric Avenue. It wasn't too sweet and had a fun flavor. The place was packed with games to play like large connect four, tons of arcade games, pins bowling and of course pinball. Great spot!

Tell me I can go somewhere to play games while drinking fun cocktails and I am immediately in!…read more I've been to the Columbus location before, so I really wanted to check out this one in Cincy. While this one is smaller, it's still fun and has a lot of charm to it. With the purchase of a drink, all of the games are free to play. And there are a lot! They also have a Gamecube and Nintendo 64 plugged in with a bunch of games! Speaking of drinks, they have a ton of cool ones that you can try. I love spiking their slush puppies, a nostalgic favorite of mine. This is a really fun bar to visit, it's definitely worth a stop in.

We stayed for two improv shows and very much enjoyed them!…read more The prices for 2 shows for 1 night of entertainment is incredibly reasonable. I don't see why people wouldn't stay for the second show for a mere $5 more! I do like that there is small stadium seating and higher top chairs in back so you're not staring at heads. My main problem was the lights went out on me 3 times in the bathroom. I walked in after someone, went to unzip, and suddenly darkness. I used my flash light on my phone to try finding a switch and tried pulling on a light string but that wasn't correct. It came back but still went off 2 more times in my should-have-been-a-minute-tinkle. Also, it would be cool if they served alcohol, even if limited, but I did like the prices of soft drinks. I feel like everyone overprices but they do not. Highly recommend for a cheap date night for laughter. Plus there's tons to do in the area before.

Great place for artists to practice their talents in a safe learning environment. Their improv…read moreclasses are great for those who want more experience on stage, or those who want to improve their public speaking, to just taking a class for fun and/or team building, Improv Cincinnati is a great place.