I was skeptical at first as I've never bought used from a private dealership like this. However,…read moreafter working with Luis my opinion changed. He's a great person and made the car buying process a lot smoother. I would recommend going through him - if possible. It's a one stop shop, everything wrapped up fairly quick. The downside was coming back to get an oil change and inspection; I was there for 3 hours. Outside of Luis and the Spanish gentleman with the man-bun, the professionalism is lack luster at best. The sales manager has quite the obvious ego and it comes out when he speaks to customers. Everyone is bro, babe, sweetie, "ma nigga" etc. He certainly talks down to people (not me, but I witnessed it with a disgruntled customer who had a miscommunication with another employee). Walls separating the customer sitting area from the sales team would do wonders for this place. If the goal is to get a car for a fair price, I'd recommend checking Philly Auto out. But, if you want that factory dealership feel and treatment, look elsewhere.

this people keep calling me after I asked the to stop. I have great credit and will not purchase…read morejunk from a dealer with a .5 rating/really rude people

Honest Cor mechanic did a great job for a great price. I had a price from one of the major car…read morerepair companies of $3000 and and they got my car repaired for under 400,000. They weren't trying to sell me everything in the world I can trust these guys. They have a new customer for life that's why I can feel good giving them a five star review...

Oil change $88 for my Lexus RX. Was able to be seen right away and the whole process took ~40 mins…read more Paying in cash saves you 3.5% transaction fee. They don't do body work; used to.

Great place, closest location to those living in west and south Philly…read more Got my car here awhile back. Ordered it to my liking and they had it in stock a month later. During signing they also added a "Incase this car is stolen insurance". Only applicable within 2 years of being stolen. Thank god for our salesperson who added it. Services is excellent! Victor is amazing! Rest of the staff are very friendly and helpful. Highly recommend!

I recently came to Piazza Honda for an oil change and tire rotation, but after their complimentary…read moreinspection, I learned that all four of my tires were worn down and needed to be replaced. The service advisor took the time to explain the tread measurements and why replacement was recommended, which I appreciated. They were able to apply a promotional deal and coupon to help lower the cost, although replacing four tires was still a significant expense. Despite that, I felt the recommendations were reasonable and the staff was transparent throughout the process. The visit took a little longer than expected, but the associate I worked with was helpful and kept me informed along the way. Overall, the service met my expectations, and I appreciated the thorough inspection and professionalism from the team.

Mike ans Alex are the best...I love my new nissan juke with only 600 down im driving. I love this…read moreplace. Thank you Bristol auto mall!

I recently purchased a 2019 Infiniti QX 60, I haven't even had the car a full month yet and have…read morehad to have the car towed 2 times due to it smoking from the exhaust, bad 02 sensor and a flashing check engine light on the dashboard. Financed for $22,000 and i put down $4700. Ive been communicating with Alex from the dealership since these issues occurred during the first few days of purchase. They are telling me to bring it in on 6/16 for repairs; SMH inconveniencing myself and my family. Called the bank to complain, they advised me to wait to see how the repairs go, Calling the Attorney General next to file a "lemon law" complaint. This has been a very bad experience for me.

I got my new car recently here! Love it. The workers in the sales department work as a team and…read moreprovide quick answers. Thi was my car salesman and he was great to work with. Above and beyond helpful.

Had an amazing and easy experience trading in our VW Tiguan for a 4Runner! Tini explained…read moreeverything clearly so we could make an informed decision and we felt absolutely no pressure whatsoever.

The warranty, customer service, returns, refunds horrible. I've been in business and in customer…read moreservice this is not how to keep customers

I recently got a a great 2003 ford explore from here and was helped by the most amazing gracious…read moresales person I have ever dealt with her name is Melissa not only did she help me pick out the car she also help me figure out all the gizmos and gadgets with in the vehicle, took it for a test drive and explained every little thing by far she is the greatest sales person I have met. If your look to buy a car truck so on and so forth and you end up at at this place ask for Melissa she will definitely point you in the right direction!!!! No matter what type of vehicle you my be looking for.

Kept my car overnight for a simple oil change and tire rotation, even after i dropped it off at 2…read morein the afternoon. Asked them to replace my daytime running lights and they didn't even do that, so i still had to wait for my car when i picked it up in the morning so they could swap out the correct bulbs. And my car smelled like shit when i picked it up.

I brought my car here for repairs last week. It stayed with them for three days, then they called…read moreme and said my car was ready and I should come pick it up. I picked it up in less than half an hour, and my car is now in much worse condition.

Five stars for James B. and John Kennedy Subaru! After…read moresearching for the right car for several months and looking through the inventory of different brands and manufacturers, The Subaru crosstrek was in my list of the top three choices(just not my top choice yet). I was nearly certain that I had already made up my mind on another brand and I was just stopping in out of curiosity. I am so glad I did. I met with James who is extremely personable and down to earth. He was very patient and professional as he helped me as we compared the features between the different trim levels. After discussing my main concerns and comparing things like pricing, warranty, and the available safety features between the crosstrek and the other model that was on the top of my list at the time, I discovered that the Subaru is an excellent value and suddenly made it to the top of my list. I was very impressed with everything about the vehicle and how James handled my questions and requests. James and I talked about some more things that were important to me and I decided I was happy with the deal. Thank you for all your help James I am very happy with my new crosstrek limited!

Great experience overall while I was shopping for the car. Marie was great. Very friendly, patient…read moreand helpful. The showroom has huge collection of Subaru Vechicles, Managers and sales team is always willing to strike a deal. I will definitely consider this place for my next shopping.

My battery died, so I jump-started my vehicle and brought it here for service. I was quoted $210…read morefor a diagnostic to check for a possible parasitic battery drain and $425.26 for a replacement battery, for a total estimate of nearly $690. When I asked about the results of the parasitic draw testing, I was unable to get a clear explanation of what testing had actually been performed. The paperwork I was shown appeared to reflect only multipoint inspection. When I questioned the cost and the diagnosis, the service representative became condescending and told me I "obviously hadn't read the paperwork." He then said, "You are a woman, you want a guy to take you to a nice restaurant, not a cheap one," as a way of explaining the higher price. I found that comment inappropriate, patronizing, and unprofessional. After approximately 24 hours, the diagnostic charge was reduced from $210 to $110. As I was preparing to leave, I was informed that my passenger side window was no longer functioning from the driver's side switch, despite working before I brought the vehicle in which is reflected on the multi point inspection results which they ran. I ultimately declined the battery replacement and took the car to another mechanic, who replaced the battery for $197 plus $51 in labor. Based on my experience, I felt talked down to, left with unanswered questions about the diagnostic charge, and would not recommend this service department.

I would not recommend buying a new car here or having it serviced here. This organization is…read moreclearly being run poorly at every level. I'll start at the beginning with the purchase process. When I contacted the dealership inquiring in buying a brand new BRZ I specifically requested to be paired with a salesperson who was an automotive enthusiast so we could understand each other better. Instead, I was paired with Wyatt. He was easy enough to work with, and promised me a reasonable trade in value on my current vehicle once my new vehicle landed in philly. Once I brought my car in for a trade-in appraisal the issues began. KBB for my car in reasonable (not perfect condition) was around 12k for a trade-in. I would have been happy with at least 10k. However, they appraised my car at around 8k and refused to give me a reason as to why. I was so frustrated that I requested to unwind the transaction and refund my deposit. At this point, knowing they were about to lose the deal a manager stepped in, switched my salesman to an actual car guy and upped the offer to around 8800. It wasn't ideal, but I wanted my new BRZ and I said screw it and went for it. After trading my car in I noticed that Ciocca Audi listed it for 15k, so clearly they were just playing typical insulting dealership games and I should have just walked away at this point, especially knowing what I know now. So here's where my issues with the car and with the service department begin: The car is only 3 months old and I take the it in for a horrendous rattle in the dome light assembly. The diagnosis is that essentially there's some pieces of wiring harness up there that are unplugged due to me having a base model, and they came loose and had to be glued back or padded or something. Covered under warranty. (Visit 1) During this visit, they wash my car in the automated car wash even though I asked them not to, and it left a ton of swirls in my paint. I find out later that their car wash went down for service and cleaning (probably because it was ruining customer cars like mine). 7 months later the car starts to rattle again. I thought it was related to the dome light assembly, but it is traced to a loose connector behind the center console/dashboard. Covered under warranty. (Visit 2) 5 months later the driver window develops a super loud squeak and also crunches when going up and down. Diagnosis / replacement was related to a window regulator. Covered under warranty. At the same time, I start to report that my driver's side A-pillar is rattling incessantly for the first 10-15 minutes of every drive. Another 6 months go by and one of the dome lights goes out and by now I'm getting really fed up with the rattles from the A-pillar because they have start to happen on both the passenger and driver sides and continue through the whole drive. 4 months later (Visit 3) they warranty the dome light and start to investigate the A-pillar rattles. They do some stuff and claim it is fixed but it is NOT. 2 months later (Visit 4) They try again to fix the A-pillar rattles and confirm that if they remove the A-pillar covers there is no noise. They say that they're going to add a bunch of foam to prevent the rattle from happening more. I get the car back and it turns out they only fixed it on one side because of misunderstandings at the dealership so now I have to go back AGAIN for them to fix the passenger side. 1 month later, (Visit 5) they try to tackle fixing the passenger side, a service manager has to get involved at this point because this is now the THIRD attempt for the dealership to fix the same rattle. But they fail. It now doesn't rattle as loudly in general, but it rattles more often over even the tiniest lines in the pavement. May 2026: The car has now developed an issue on the passenger side where the window will try to go up and then get bounced back down. I've tried to hold the buttons to do the 15 second reset but it hasn't worked. They said they probably have to take the door card off and clean the window channels. And the passenger side A-pillar is still rattling. The extra scary part of this is that they're adding more material around the air bag instead of just fixing it properly which scares me in the event of a collision. The car is still under the bumper to bumper warranty for another 10k miles or 6ish months. Current day: My clutch pedal squeaks. I've been reading that maybe it needs to be greased in the engine bay, or maybe the transmission needs to be dropped to grease the clutch fork or replace the master cylinder. What is going on with this freaking car???? Also, ever since September of 2025 I have been trying to get a finance manager to tell me how to cancel my gap coverage and I cannot get them on the phone, get them to respond to a Ciocca portal inquiry, nor will they provide me with the info over email. I get sent to voicemail everytime and even the managers at the location send me to voicemail. Seriously. Don't by a car here.

I was driving by when I seen Marc Rossi used Autos. I pull in and marc Rossi suggested a 2013…read moreChrysler 200 hard top convertible, maroon in color. The price was $14,000 I believe, with 131000 miles . I test drove and really like it. I asked about haggling the price down a little when Mr Rossi says, " I will give it to you for $9,000. I jumped on it and had nothing but compliments from admirers to servicing techs. I am very grateful for Mr. Rossi honest and fair pricing,. I hd no problems with it. I have driven from Phila.Pa to Orlando Fla. 6 times and never had a problem. Of course i take and get oil changes , fluid checks and bought nice tires. next time i am in Phila, I will definitely go to and recommend Mr Rossis dealeship on Kensington Ave and purchase another vehicle. I trust him and value his opinion on his autos. I shall return!

by far the best place in Philly. my family has been buying cars and SUVs off them for 30 years now…read more they are quality, super clean and not expensive. my payment was cheap 341 per month included a 2-year warranty and they helped me get real credit when nobody else could. they really don't turn anyone down if you need credit. thank you again, marc Rossi auto sales our family appreciates what you've done for us.