I was looking for a dentist, and Active Dental appeared to have a good review score. Therefore, I tried to get a "First Visit" appointment on Monday, 12-FEB-2024, and I called their telephone number twice (the number displayed on their website) once before 5pm, and once at 5:30pm, but no one answered. Their website shows that they are open until 7pm. Therefore, being unable to call, I tried the CHAT window on their website. At first, there was no response. Then, after about 20 minutes, there was a response. I asked for an appointment, and I was offered the next day or the next Thursday. I wrote that anytime on Thursday (15-FEB-2024) was fine. But I never received a response. I tried also to use the "First Visit" link on their website to fill out forms and paper-work, but it always failed. It is now 17-FEB-2024, and I never received a response for the time of an appointment on 15-FEB-2024. Therefore, I decided that there were already too many red-flags (unanswered phones, unresponsive CHAT, failure to follow up on scheduling via CHAT, and web-site errors attempting to download forms via "First Visit"), and decided to try to find a different dentist. read more

please do not go to this dental office.Went in for a cleaning came out with a broken front tooth after dentist examination. She kept on tapping on the tooth.Got hone drank some water felt my tooth broken.They will damage your teeth hoping to cause serious problem, so they could recommend Implant.I am talk to an attorney now.Got an examination from another dentist, and the price to fix my tooth will be over $5,000.00 read more

I can't praise this business enough! Impeccable care, attention to detail, and communication. I recommend them to anyone I know in need or not in need of a dentist. Thank you all for what you do and for doing it with a smile and the utmost care! read more

My name is Floretta Huggins. I visited Active Dental office on August 8,2024 for a cleaning, and my front filling was knock out by Dentist Young while doing my examination on my teeth after the cleaning.. When i got home I saw my front filling was gone. Returned to them with my concerned, Dr.Petal showed me a picture of a tooth that was not my toot, but the one he created by AI, to show that I had a cavity and my filling need to be fixed. I is a long story. Please do not visit I this office. They are so unprofessional, and create problems with your teeth so that they can make money. I am suing them because now I have a cavity front the open space the left of over a month trying to get this matter resolved in my front teeth. read more

I went to a different dental office originally and they made me super uncomfortable so I was searching for a new professional dental office and I found the one! These people are very upfront about costs and procedures and what I need and they work with you instead of making you feel like they're cash grabbing just to get money. They have great recommendations for you if you need anything done. The staff are extremely professional and efficient. Every time I've gone to the office I'm not waiting around for two and three hours. When I check in after I get a temperature check and purell, I'm sitting in the waiting room for no longer than 5minutes. I enjoy going to the dentist now and I never thought I'd say that. read more

Active Dental - Cosmetic Dentists Near Me - Irving, Texas

My name is Cynthia Hayden. I had my first appointment on Saturday, 29th. After searching for months for a dental office, I found you and I'm glad I did. From the moment I walked in, everyone was so welcoming and made me feel so comfortable. I have anxiety when I go to the dentist but I must admit for the first time I felt good. I want to thank the entire staff and Drs for all you do. Looking forward to more visits. Thank you ALL:) read more

I needed a new dentist with my dentist being in Garland. It was hard to leave my old dentist just because I had been a great relationship and had been going to him for over 20 years. Just became too much of a drive and traffic from Irving. So far my year of experience at Active Dental has been great. :) read more

Daniel is an excellent dental hygienist. This has been my clinic for a year or two now, and it's great for the six-month cleanings. Just be ready for a sales pitch the first visit for the whitenings and other extra things. Be firm that you're not interested--if that's the case--then they leave you alone. read more

I have been a patient at Active Dental since 2 years. Dr. Patel and his team are very organized and punctual. read more

I've been going to Active Dental a over a year and my experience has been awesome. The staff is very friendly and helpful every time I come to the office. Dr. Patel's knowledge and expertise helps you feel comfortable and confident that you will receive excellent service. Thanks Active read more

office manager michaela or somthing like is so rude and up front. she will not work with you to discuss prices at all.

Another year of great care! The staff is great and I never have to wait long in the lobby. The techs explain everything about the visit and each step of the process. I enjoy visits, as much as one could enjoy a dentist appointment-mostly because Dr Patel is kind, charismatic-and easy on the eyes! Ive been bringing my entire family to this location for almost a decade and wouldn't think of going anywhere else-even though it's no longer close to home for me. read more

Funnest dentist's office ever. Like... actually more fun than the one that I went to as a little kid, and that place had video games. I find it really weird that all the 5-star reviews of this place are filtered. Hmmmmmm. Well anyway, I'm a real person, and I like these guys. I've had both Dr. Strickland and Dr. Patel work on me (dude... I got tooth problems, okay? I grind in my sleep, it's bad). Anyway. For whatever reason, I always find myself laughing when I'm there. Seems like the staff and the dentists just have a great sense of humor. Plus... honestly, mostly it's that I find dentistry kinda hilarious, I don't know why. There's a lot of indignity to the whole thing, if you think about it. It's amusing. I'm kind of embarrassed to even admit how much work I've had done here. Um... it's kind of a lot. But whatever, it's all been good work. Some of it was cosmetic, and I swear to god a random cashier last week complimented my teeth. On the downside, in-office whitening hurt like the dickens. Or actually like being stabbed in the teeth with frozen knives, to be more precise. NEVER AGAIN. But that's not their fault, that's just how it works. Holy crap, y'all, don't ever do in-office whitening. The one case where I had to have a new(ish) crown taken off and a root canal done underneath, they didn't charge me for the new crown. I thought that was pretty spiffy of them. Oh, and they sent me to a shockingly awesome root canal-er (endodontist?). So, these guys are a 2-minute drive from my house. I should be ashamed for driving, really. But my point is this: if I moved like, 20 or 30 minutes away? I think I'd still drive to them just to be able to laugh with some laid back cool ass dentists instead of going to Dr. Stodgy down whatever new street I lived on. read more

Dr. Patel and his team are warm, professional and accommodating. I was referred to Active Dental by a friend who raved about their services. The experience I'd like to share was a time of urgent care. Dr. Patel made suggestions for my procedure which was quick and painless. I am happy to say that I trust Active Dental for my dental heath and dental needs. read more

Been coming here for about 2 years. Dr. Patel and his team are friendly and professional. They are thorough and timely. They offer appointments as early as 7 am which makes it convenient to start your day with them and get to work! Highly recommend! read more

Couldn't ask for anything more! Going to the dentist use to be a nervous thing but since I started going to Active dental, I never think twice about it! I can't emphasis enough how consistently friendly every single person there is! From when you walk in, you're greeted with smiles and the receptionists will even be expecting to you! I'm use to having to tell them who I am, when my appt is, what I'm there for.... Everything I told over the phone but they don't do that! I've also never had to wait more than a few minute before getting called in. They really don't waste any time and get things done. I really appreciate that they explain everything that's about to happen, no surprises. They're very thorough and give you good genuine advice. And the office is awesome! Who doesn't want to watch daytime talk shows to distract them from their cleaning! It's a very comfortable setting! Dr.Patel is awesome, he visits with everyone and goes over everything. I never feel like they may have forgot something because they show you everything they're checking and explain it all. And he always smiling and laughing, makes the experience so easy when a dentist can be more fun than scary! If you don't love your dentist or are looking for one, visit them and you won't ever need another dentist! Side note: I got impressions done to begin invisiline so I'll post an update once I've began the process! read more

I have been going to this dental office for several years now. I just had the best dental cleaning in YEARS!!! The hygienist did a FANTASTIC job. She was gentle and VERY thorough. The front office is terrific too. At my request, about two years ago, Dr. Patel set me up with Invisalign to get my teeth aligned. After wearing braces for seven years as a kid, I really value my smile. Over the years, my teeth had shifted. I am SOOOOooo glad I had the ability (and insurance) to get Invisalign. My teeth feel and look awesome, and now they are nicely aligned again. read more

I'm one of those people that hate and fear the dentist with a passion! After coming here I love it!!! They make you feel comfortable and at ease. Definitely a place to recommend to family and friends!! read more

Dr. Patel is the best dentist I've seen. He and his staff are great and treat everyone with respect. There's no shaming that you don't floss as much as you should or if you have a crooked tooth. Dr. Patel wants to always do what's best for you. He and the staff have great bedside manners I've been going there off/on the last three years and have never had an issue. Scheduling an appointment is very easy. Their office is newly decorated and I like the TV and Netflix in each exam room. He's up on the latest treatment and you can't go wrong with seeing DR.Patel. Check him out if you're in North Irving, Las Colinas, Coppell, Farmers Branch or Carrollton. read more

Dr. Patel and the staff are so amazing and awesome! Very professional and friendly. I've been coming to them for five years now...no complaints! I actually look forward to going to the dentist. read more

Bad bad bad! I ended up having to get a refund on a ton of dental work here. I went in about 10 times because of pain, and they couldn't for the life of them figure out what was wrong. They tried a million things and it never helped. The dentists here are just too young and inexperienced. As soon as I went to a more experienced doctor (Dr. Kehl at Alfa Dental) I was in no more pain. read more

Dr. Patel was very patient and answered all of my questions. The whole staff makes sure you are comfortable with all of your questions answered. Jessica did an amazing job cleaning my teeth. She was careful and concerned with my comfort level the whole time. I've had cleanings done where the person was very rough and didn't care about your comfort level. Their office is very modern and they let you watch TV or Netflix or listen to your music while they work on your teeth. Makes the time much more enjoyable and passes by super quick. Active dental is amazing. I recommend them to everyone! read more

My wife referred me to Active Dental and I am so happy that she did. From the initial visit to the time they actually completed my fillings I was very impressed and satisfied with their work ethic and professionalism. They took the time to educate me on the process and created a great plan to get me back to great dental health. I 100% would recommend! read more

I love this dental office and the people who work there! I was fortunate enough to have worked at this office and was able to see the awesome care that Dr. Patel gave on a daily basis. He is extremely knowledgable about dentistry and treats his patients like family. I would recommend Active Dental to everyone. You won't regret it! read more

This is the best dentist!! The staff is awesome & friendly and they always make things quick and easy.

I have had horrible dental experiences in the past with the dentist being very rough during my exam and cleaning and not numbing me for a filling. Dr. Patel and his hygienists are AMAZING. They are so nice, patient and made me feel so comfortable. I told them about my fears and they did so much to make me feel okay. They also seem like they actually care about you as a person and aren't just in it for the money. I am so happy I finally found a great dentist, I have been fearing the dentist my whole life and I finally feel at ease about going! Also, it's great that you can schedule your appointment by email and you can watch TV or Netflix during your cleaning. Definitely makes the entire process just that much easier. read more

Dr. Patel and his staff are great! Dr. Patel explains each process and spends enough time with his patients. I've had regular cleanings and fillings done at Active dental and I am always satisfied. No pain and he makes going to the dentist a little easier. The process to schedule an appointment is simple and they follow up with Texts and email reminders. I highly recommend Dr. Patel if you're looking for an experienced dentist with great bedside manners! read more

I do not recommend this practice. I scheduled my first appointment for a cleaning and x-rays. I called again the day before the appointment to make sure they would be doing the cleaning while I was there, and I was told that they would. Then when I showed up, they said they would briefly look at my teeth and then I would sit with the financial advisor, and then they *might* have time to clean "or maybe just polish". I am a nursing student and am employed full-time. I don't have the time to waste a 30-minute drive there and back for them to tell me they aren't going to do what they told me they would do. The only other time I've had a dentist do this setup (no cleaning, meeting with a financial advisor only), it was a scam. They told me I needed porcelain caps on all my teeth and had 7 cavities, and they refused to clean my teeth unless I signed and agreed to do all that work (thousands of dollars). They do that because all the extra work isn't covered by insurance, so they get more money. I'm young, and my teeth look amazing. There was no way I was going to cap all of them. I went to a different dentist, and he said I had no cavities, didn't need any caps, and he did a basic cleaning. He and the hygienist said my teeth were in great shape. The other dentist's offices (not part of chains) I've been to will look at your teeth and do a basic cleaning and assessment first. Then they will discuss what they found and you get to decide what additional procedures you want. Ones that are setup like Active Dental and other chains don't want to do a basic cleaning because that's what's covered by your insurance. They want you to pay more, more, more and not get just the services you signed up for. Now I have to go through the process again of trying to find someone who will actually be a dentist (not a salesman) and clean my teeth. I am very disappointed in this experience. It was a waste of my time and felt disingenuous. read more

Amazing service! All assistants and dental workers were very professional and caring with each client. I would definitely recommend Active Dental for your next visit. read more

The staff is friendly, professional, and accommodating. You can watch a movie when getting your fillings!

Dr. Patel is a very great doctor. My family & I have been seeing him for years and we are very satisfied every time. Everyone is so nice and professional. This place is recommended for sure you won't be disappointed. read more

Been coming here for a year now and every visit very pleasant. The staff are all friendly. Jessica (hygienist) is awesome. She does quick and efficient work. 7 out of 7 would recommend. read more

One of the best best dentist I have been with. Dr. Patel makes sure I am comfortable and fully understand what is going on at all time. I use to dread going to the dentist every time but now it is a very pleasant experience. read more

The experience was great at Active dental. The staff was friendly and knowledgeable. Cleaning was very thorough and I've found my new dental home. read more

I find myself dreading to go to the dentist, and I really don't know why...it's probably just a habit formed from childhood. Active Dental does NOT disappoint. Right when you walk in, you're greeted with a friendly smile. Every single person I've interacted with, especially Dr. Patel, have been so inviting, and I think their customer service really stands out. I'm not just another number to this dental practice! Let me start out by saying JANE KIM, my dental hygienist, really knows what she's doing and she does it so gently! She's efficient, informative, and friendly! Dr. Patel is very knowledgeable, and I can tell he really cares about his patients. His bedside manner is awesome! I had a really badly chipped tooth from a previous filling and needed a crown, and I am one of those unfortunate people who easily gets decay between their teeth (yay) so I also needed a filling. I currently live in Chicago, but my family resides in the Dallas area and I make sporadic trips back home, so i decided to go ahead and get the crown and filling done by Dr. Patel. He and his team were very accommodating to my circumstances. Since I would be back in 2 weeks for the holiday, I came in 2 days later to get my temporary & filling, and then they rushed the lab to get my crown done ASAP so I can have it ready when I come back in 2 weeks. Talk about caring about your patients!!! I got an in-office whitening treatment after my first general exam. It was a one hour procedure, and GET THIS, they put on NETFLIX for you to watch!! I got to catch up with my episodes of House, M.D. (yaaass!). Talk about GENIUS! When I went in to get my temporary/crown, they also put on Netflix where I left it off at. I LOVE THIS PLACE. Lol. I have recommended my family to Dr. Patel, that's how much I trust him! Thanks again, Active Dental and staff!!! read more

Sadly this place has a bad rep. I don't know why. The staff is extremely friendly and the Doctors know exactly what they are doing. It is a bit of a drive for me, because I live in Allen but I do the drive because I love this place. The prices are reasonable and the staff again is super friendly. They make sure you are comfortable and talk you through each process! To me that's extremely important. After all, you can't see someone working on your mouth, so the use communication by the doctors is extra comforting! Dr. Patel always informs me of what he is doing and always answers all my questions with detail. And if I have an questions I remembered later, I can call anytime and they are more than happy to help. They are so friendly, when working on you, you honestly don't know where the time has gone because they keep your mind preoccupied and keep your attention away from any pain. Believe me, I hate going in for cleaning, it's scary, let's face it, but the staff here make it a priority for you to feel comfortable and happy! I have been going here for a while now and I am in the process of having my teeth corrected through Invisalign. Everywhere else I went I was going to be charged over $5000, and my teeth are seriously not that bad. Active Dental offers extremely reasonable prices and are willing to work out a payment plan with you. If you live or work in the Irving area, then you should absolutely make Active Dental your place for your dentals needs! Ask for Dr. Patel, he is awesome! read more

I just recently went back for my 6 month cleaning and had a great experience. The assistant Stephanie was so nice and very helpful for explaining everything to me. When the dentist came to check the work he saw that I needed a few fillings. I have such a busy work schedule so I was worried I would not be able to reschedule. The receptionist was very flexible with me and I got in within a week to get my fillings. It is a very clean office which makes me feel very comfortable when I am getting my teeth worked on. Seeing the same staff every time I go in makes it a very welcoming place unlike some offices where the turnover on employees is high. A great team here I highly recommmend it to all new patients!!! read more

Great dentist ... And best assistant .. Awesome ... I hate dental work .. But made it easy

Everyone was extremely professional. The office itself was very clean. Came in for my exam and the dental hygienist, Jane, at this location was super pleasant. I usually despise going to the dentist but I'm glad I have found a place that I'm comfortable going back to. read more

Been coming here for a few years and they have a great staff! The dentist is very thorough and does a good job explaining treatment options.