I recently drove 1 1/2 hours to a hearing appointment (I have hearing loss due to a TBI sustained…read morefrom an IED) when the hearing "professional" was testing me she had no clue that hearing loss could be caused by a TBI or even what a TBI was. She then proceeded to ask what an IED was as well and what happens to you when you are blown up. Absolutely ridiculous "care" and a completely shameful show of medical professionalism. She also had less equipment to test me than I had already previously been tested and she was not able to test for the hearing loss which I have already been diagnosed with. Her findings were then what was used for my disability claim causing me to have to start all over. Absolutely Terrible!

Jenna Turners team scheduled a appoint with me called got me in on a cancelation as a Referral…read more from Dignity Health never asked me for my health insurance info got there and then said they don't take my insurance. Thank you for wasting half of my day on a very already busy schedule.

Great office staff! Dr. Campbell and his team were very informative and professional. Dr. Campbell…read morehas been my Audiologist for about 10 months now. After my hearing was flagged by the CHP background recruiter, I struggled to find an Audiologist that would be willing to accompany me through my journey to correct my hearing. Big thanks to Dr. Campbell and his team for supporting me through my journey. Highly recommend.

I am very glad we bought my mother's hearing aids at Hearing Aids Today. Rick, the owner and…read moreoperator, made the perfect recommendation for her. Additionally, he continues to provide excellent service.

Rick, the owner of Hearing Aids Today, did another amazing job in repairing my mother's hear aids…read morethat had been accidentally damaged.

Dr. Eleanor Wilson, Au.D. (Hoping you read this) thank you for taking your time explaining…read moreeverything to me in such detail that I can understand. Your so soft spoken and sweet amazing bedside manner ! I would definitely recommend felt so comfortable! You can tell when someone loves what they do and they have a passion for it and this Dr does! Thank you!

Dr. Wilson went above and beyond to help me find the perfect hearing aids for me. I could of not…read moreasked for a better professional to guide me in the right direction. She not only took her time but her expertise proved that she was the right Audiologist for me.

I moved to SLO a few years ago, and I still drive to Bakersfield to get care here. This office is…read morealways professional and friendly. They get me in quickly when needed and the team is caring and efficient--no long wait times, prescriptions are sent immediately, etc. Today I visited for a double ear infection and ruptured eardrum. Christopher Doan made me feel at ease--explaining everything clearly and making every effort to get this resolved as soon as possible with medication and an in-office treatment. I'm really grateful for his compassionate care after bouncing around urgent cares and getting mixed information/improper treatment. I also had a balloon sinuplasty and turbinate reduction performed at this office in December. Everything went well with zero complications. (In case you're considering the procedure and a nervous researcher like me. ) All in all, we're lucky to still have this kind of care in an increasingly frustrating and confusing healthcare system.

My wife and I recently visited this ENT clinic for separate concerns. We were both seen by the…read morephysician assistant (PA), not the actual ENT doctor -- which was surprising, especially for a first-time visit. While the PA was professional and courteous, we both received the exact same recommendation, despite having different issues. It left us feeling like the care was a bit too one-size-fits-all.

I recently had surgery here at MSC and was pretty close to backing down since I'm not a person who…read morevisits the hospital bed often. The last time I had surgery was when I was giving birth to my youngest who is now 20yrs old and that c-section kicked my butt. When I was brought to the back, I was greeted by several people to confirm my surgery to make sure I was the right patient and to verify what surgery was being done. This is protocol at hospitals and surgery centers to preventive errors. By the time I was brought to the surgery room I was having anxiety at this point. If it wasn't for the amazing staff at MSC I would have backed down. I was so shaken up, I asked the nurse in the surgery room if she was able to please hold my hand and without hesitation she was happy to hold my hand and then the other nurse came around the other side to hold my hand and after that I didn't remember anything. The anesthesiologist walked me thru and was talking me thru the process til I fell asleep and if it wasn't for the anesthesiologist and the 2 ladies, I probably would have backed down. I wish I remembered the ladies names to give them some praise and acknowledgement, but I was so nervous at the time I forgot. I have worked at medical facilities and I was extremely impressed with the professionalism and empathy. MSC is above standard and if you're going to have surgery here then you should know that you'll be taken care of. Staff is amazing. No one looks forward to surgeries/procedures, but MSC makes you feel at ease. I recommend this surgery center and I hope your visit is as successful as possible!

Minor surgery today scheduled at MSC today. It was an easy checkin with Adianis she was friendly…read moreand professional. Super clean Comfortable waiting area.i was called back after just 5 minutes. Darlene friendly assistant came in took my BP pulse she was great and friendly. Met with Anesthesiologist and Dr Irani I was ready. I was done after a short 20 minutes woke up in recovery.Dr Irani and staff were all professionals and fun I was good hands. Thanks Dr. Irani Cindy, Shannon, Dakota. thank you all.

Shout out to Yasmin the ophthalmic technician, , she has the absolute perfect demeanor for this…read morebusiness. She seems as if she cares about the patient and wants the best for the office.The whole office also does a great job., from the reception secretary all the way to the checkout counter. I only came here as I am a Referral from the Department of Veterans Affairs. I was sent here for annual eye exam instead of the Bakersfield Va Clinic I initially met the reception secretary who was very professional, on the callback I met Yasmine she had the perfect demeanor and i appreciated all the follow up questions to ensure I have the absolute best care aftermath eyes were dilated, I was called back after 10 minutes to see the doctor, the doctor I only remember Huggins was her last name she was very kind and thorough, i am not saying the VA clinic doesn't have professionals or arenot very kind I'm saying is something I'm not used to in a doctor's office. Hopefully the VA will get my referral and will keep sending me to this location every year. Overall 5 out of 5 stars ,I hope to be back.

Be cautious when considering this eye center. I paid a large deposit for a LASIK consultation and…read morewas told in writing that it would be refunded if I was not a candidate. After my evaluation, I was informed that I was not a LASIK candidate but qualified for a different, more invasive surgery that I did not want. Despite their written refund policy, they refused to refund my deposit. The staff was very friendly during the consultation process, but communication changed once I declined the alternative procedure and requested my refund. I left several messages and was promised a callback, but never received one.

On my most recent trip to Quest Imaging, i was there for over an hour for a few tests. But the…read morestaff are so nice and you can tell they are really trying to do their best at everything. From patient care, to their daily duties. It was nice with no TVs on in the waiting areas this time. While I wish I could skip the check in process, I know that the consistency in application helps the staff and the patient. The only thing I could recommend is that they make so minor repairs to a few things, like the blinds and the restroom could use some repairs.

Been here twice this year. One time was a fairly quick wait time even though I had an…read moreappointment. The other time was pretty lengthy. My real issue is with their billing and customer service. Its bottom of the barrel, at best. They charged me extra for a calcium scan a month after the test was completed as I paid cash for the test at time of scanning. Then as I called to schedule another MRI I requested this small balance be removed as it really was a silly billing error on their part and they denied it. They refused to let me talk to a supervisor and said they have NEVER ever credited any amount to any customer so they wouldnt be starting with me. Obviously that was a silly lie but they really held to it. I stated that this MRI would be $500 to $2000 of revenue for THEM and crediting $7 would be good faith to me and that I would keep the appnt. They refused. Scheduling refused. Customer service refused over the phone, over chat, over portal requests. So I cancelled the MRI and will go to kern rad. I wont be back. They lost my business and my family's business and I will tell anyone who will listen to go anywhere but quest. Adventist Health is getting very big and very uncaring about its customers. And to be given an option to credit $7 of bad faith billing in order to secure an MRI appnt that was already made and scheduled to be scanned that week is atrocious business practices. Your shareholders should be ashamed.