I am very glad we bought my mother's hearing aids at Hearing Aids Today. Rick, the owner and…read moreoperator, made the perfect recommendation for her. Additionally, he continues to provide excellent service.

Rick, the owner of Hearing Aids Today, did another amazing job in repairing my mother's hear aids…read morethat had been accidentally damaged.

Great office staff! Dr. Campbell and his team were very informative and professional. Dr. Campbell…read morehas been my Audiologist for about 10 months now. After my hearing was flagged by the CHP background recruiter, I struggled to find an Audiologist that would be willing to accompany me through my journey to correct my hearing. Big thanks to Dr. Campbell and his team for supporting me through my journey. Highly recommend.

FYI Their hours, per "their answer machine" are until 4pm. I had called them at 3:45pm and it took…read morethem until at least 10:30am to return my message. And if I had not called to check the status of my hearing aid, I DO NOT believe they would have called me back!!!! Especially knowing their lack of Customer Service

I was referred to Andersen by my P.CP. after I had voiced concerns about my hearing. I had to call…read morethe office numerous times and days to actually talk to a live person. The recording says that due to high call volume it may take 48 hours to get a callback. I waited 2 months for my appointment once I was able to talk to a live person. It's a tiny office off of 21st Street. It was not busy when I arrived. There was one receptionist working. I filled out my paperwork and was called back within five minutes. Mr. Andersen didn't ask me any background questions or try to understand what kind of trouble I was having. He didn't do a physical exam of my ears. He just told me to step into the booth which was not soundproof. I could hear the secretary in the other room. Even after he had closed the door. He placed some very old looking headphones on me. He stepped out of the booth and instructed me to signal to him through the glass window when I heard a sound. He tested different sounds and tones at various frequencies. He then assessed my word recognition and that was the end of the test~ 5 minutes total. He came into the booth and said my hearing was in normal range. I took a brief glance at the paperwork that he held up and then he walked away. He said he would forward the results to my P.C.P. I even googled "what to expect during an audiogram" and what I experienced definitely wasn't thorough, informative, or helpful.

I got a hearing screening because I was concerned that my hearing might be getting affected by…read moreriding my Harley. Dr G passed me with flying colors and will be making me custom earplugs so that I can keep my hearing. She explained the results of my test in a way that I could understand. I highly recommend going to her!!! If you need anything for your hearing, she's the best!!!!

Attention VETERANS this place does not care about any disability you might have. They are rude and…read moreuncaring. If you get sent here I would highly recommend changing your appointment to someplace else.

I would strongly encourage others to carefully consider their options before using this hearing…read morecenter. My experience was extremely disappointing due to poor communication, long delays, and unprofessional treatment. It took months to receive meaningful communication or follow-up, and I often felt ignored and left without answers. Staff were rude, dismissive, and did not communicate clearly or professionally. Most concerning, I was told one thing regarding services and coverage, including representations made to both my health insurance and me, only to later be told those commitments would not be honored. This left me feeling misled, frustrated, and without trust in the process. When people seek help for hearing care, they deserve honesty, timely communication, professionalism, and follow-through. Based on my experience, I cannot recommend this center and would advise others to ask detailed questions and get everything in writing before proceeding.

I was anticipating a wide variety of choice for hearing aids. I was shown 1 brand and ending up…read morepurchasing an expensive pair with a solid guarantee that I could get a full refund, for up to 45 days, for any reason. After a couple of weeks, I decided they were too expensive as compared to other brands, so I returned them for the promised refund. It has been close to a month since then and they have not been able to credit back to my credit card the money that I paid out. Completely unacceptable!

Overall it was ok but I had to reschedule and when I went to the appointment the other person said…read moreI didn't have a appointment for that day and I always write my appointments down as soon as I receive them it happened twice today the 26th i had to call and reschedule my appointment at 3:15 because I have fareups with my back it was good I called be this Marie said I didn't have appointment for me cause I would of drove way up there and not had an appointment scheduled again I have bad legs and bad back on cane and walker and it is very frustrating to go and they say no appointment it's some kind of mess up between the two person there

The lady working there was extremely rude and disrespectful to my 86 yr old mother. I will never…read moretake her there again. After the way she treated my mother when we went to leave she would not open the door. I had to threaten her with calling the police to open the door and let us out. She treated my mother horrible. My mom's appt was at 8:30 . It was 80 degrees outside I knocked on the door at 8:40. The lady looked at us and went in the back I knocked again. She comes and opens the door telling me in a condescending tone i did not have to break the door. I said my mom's appt is at 830 it is 845am now its hot and she is 86 and does not need to standing in the heat. She said we'll she had things to do before she opened the door. I said then you should not have made an appt for my mom until later. I expect my mom to be able to walk in and at least sit down at her appt time. She continued being rude . She never took care of the hearing aides .I could not stand the way she treated my mom any longer. I told her my mom would never come here again . I did not realize she locked us in after we came through the door. I asked her to let us out and she told me to calm down. Mind you I never raised my voice or changed my tone while talking to her even though I was fuming at her treatment of my mom.i calmly told her I am and you need to open this door and let us out right now or I will call the police and tell them you are holding us against our will. Nobody deserves the way that lady treated my mother. I will never take her there again. I am telling everyone I know not to go there for hearing aids.

I really don't understand how professionals in their field of hearing aids can order a 90 pound 4…read morefoot 8 inch elderly woman an xlarge hearing aid. Recall these are hearing technicians, not a doctor among the staff. I made and kept a hearing appointment for my IHSS recipients all the way back in March. We recieved the hearing aid in May and on our follow up appointment 2 weeks later these technicians realized the discomfort being created by a grossly oversized hearing aid. We were told that we would have the correct size hearing aid two weeks later. My recipients had me call 2 and a half weeks later to find out where the hearing aid was. I am obviously the worst person for wanting to have a tracking number because I am done hearing 2 more weeks from these professional technicians. These professionals have told this elderly woman, on her 79th birthday that they are now canceling her order lol. Because they will not work with her ihss provider. I beg all your pardons. You folks have to do a much better job. I just want you all to know that now we have to report this to medi-cal and make sure this place refunds all the monies charged by their complete lack of professionalism. These technicians, are not doctors and have a very high opinion of themselves and their repeated short comings are not to be addressed or highlighted. After 11 weeks this smells at least completely unprofessional if not fraudulent. Now that my recipients have had the pleasure of seeing and using their aids they have finally come to terms with the fact that amazon has hearing aids for 50 to 100 bucks for a set that work just as poorly as the hearing aids being offered here but never actually delivered. LOL.... can anyone explain how a plastic hearing aid can be stocked by the likes of walmart and amazon and a center called hear for life some how don't have a single unit on hand lol.... Wouldn't having the various hearing aids available during the appointments help these technicians to make the correct recommendations for their clients? I really don't understand this at all.

I like the service my mom got at this office very friendly staff keep up the good workread more

Called to ask a few questions and was greeted by the Lisa. She was very sweet and helped answer…read moreall my questions.

Miracle ear is a great hearing device which is compatible with all my devices iPhone IPad and yes…read morewith my Subaru too. Reason for my update is James Armstrong. Excellent at fitting and follow up service is perfect. It's the person touch James offers which will leave with a feeling of family and friend. I am humbled by your kindness and compassion as I shared with the loss of my son. Thank you