Greeted by a receptionist with no personality or skills in customer service. One therapist. Hardly…read moreany equipment. A large old fashion buckle heating pad that does not work on anyone who is not a large. No hydroculator equipment. One treadmill. And they charge you 3 percent more if you don't pay by check or cash. A knowledgeable physical therapist, however, she spent most of her time writing her notes, rather than supporting or educating her patients. And I was a first time customer! Look elsewhere for quality care that will meet your expectations and needs. Look for recency in patient reviews. This economy has affected every business!

I've been working with Mina to rehab my hip, knee & back concerns. I was referred to PT by my pain…read moremanagement doctors as none of their conservative measures have helped me. In fact, my hip & knee pain has worsened which is unfortunate. Everyone at Apex Rehab from the owner, to the therapists, to the assistants are so nice and accommodating. For once, I didn't hate having to go to a PT appointment haha. They are knowledgeable but also seem to really care about their patients. I would recommend if you are in need of physical therapy. I've been doing a lot of strengthening exercises as well as stem and ice. That's my favorite part lol.

These ladies take a personal interest in your recovery while offering a friendly and welcoming…read moreatmosphere. I highly recommend putting yourself in their care.

Shady Grove Physical Therapy and Rehab Center provides exceptional care with a focus on…read morepersonalized attention for each patient. The environment is remarkably cheerful and the entire office works as a team! The minute I am done with one exercise I am quickly directed to the next exercise. Every session has included heat, stimulation, ultrasound, and always ends with ice. The team works closely with the licensed therapists to tailor treatment plans to the individual's needs. Nobody has told me this, but their goal is clear - do a little bit better than the last visit but never push to a point where an injury can occur. I highly recommend Shady Grove Physical Therapy and Rehab Center and I feel confident that you will receive the same care and results that I have achieved.

The whole team and environment is great and helped beyond what I could have imagined! They guided…read moreme in my rehab while learning how to walk again post surgery, working with me and being invested in my progress every step of the way. Biggest thanks to Leah and Tyler as my primary PTs- they helped me repair my range of motion in my knee, and helped me step outside my comfort zone while feeling supported at the same time. They are extremely accommodating and knowledgeable about any questions or concerns I had during rehab. Even after I 'retired' from PT, Leah reaches out occasionally to check in on my progress :) Deja at the front desk is super welcoming and helpful for any questions I had regarding billing and scheduling. I can't recommend ProFlex enough to anyone who wants a welcoming, friendly physical therapy environment!!

I was recovering from a hip replacement and walking with a cane the first 3 appointments and using…read morea walker at home. My physical therapist was very knowledgeable and advised me to try to walk without the walker at home when possible, after that I gained a lot of confidence. I made steady progress from mid May through my final session in August. I am back to walking, bending and doing my regular things around the house. I am very grateful to my physical therapist, Tyler and the staff of Proflex. I highly recommend them.

The physical therapist at this practice is excellent. The treatment I received here met and…read moreexceeded my expectations for my recovery from knee surgery and my injury to my shoulde. I would still be a patient at this practice if I didn't relocate out of state.

After my hybrid ACL repair surgery, I needed a PT provider I could truly trust to follow my unique…read morepost-surgical protocol. Natalia & her team stood out immediately with their reputation as a boutique practice offering individualized care. From day one, they accommodated me despite their busy schedule, making me feel like a priority rather than just another patient. Every session has delivered excellent results while the therapists take time to thoroughly answer all my questions, which has both put me at ease and kept me motivated throughout my recovery journey. What makes this experience special is how my sessions strike the perfect balance--they're productive and professional while also being enjoyable with a comfortable, at-home feeling. There's never any rushing or that assembly-line sensation you get at larger clinics. For anyone who wants personalized attention from professionals who truly care, PTPRO deserves all 5 stars and my highest recommendation!

Had a deposition with an insurance company today. Lawyer on opposing side used private…read moreconversations that I had with my trainer against me in court. These people are unprofessional and not to be trusted with sensitive legaal, medical information. Find somewhere else.

Josh is an incredible physical therapist. I've seen him for two injuries now, one of which I had…read moreseen other physical therapists for with no results. He has helped me tremendously. It's also just a great place to be -- all of the physical therapists are a lot of fun, and they genuinely care about their patients. Highly recommended!

They recently moved. Kristin and Dr Sheikh have helped me for the last 4 years with my lumbar…read morepain. They are a wonderful practice! Dr Sheikh has also been eager to help find providers when I've needed different kinds of care. He also knows and works with my other doctors. I would highly recommend this practice for anybody with any sort of chronic pain, and/or spine pain, including nerve pain.

After seeing a orthopedic surgeon about my chronic back pain, I felt overwhelmed and left with just…read moreone option: an epidural injection. After some encouragement from my Physical Therapist, he referred me here and I am SO glad he did. This Dr group is AMAZING!! Dr Kristin Petronio, PA-C took almost a full hour with me to answer my questions and help me understand my options. I'm feeling much more optimistic after my initial visit with her. She was caring, polite and informative. All the staff were very friendly and helpful.

I received extensive physical therapy and acupuncture sessions from Sophie for my lower back, leg,…read morehip, neck and shoulder issues. Through her expert care, Sophie was able to help me return to a state of normalcy that I wasn't sure that I'd be able to experience again. Sophie also worked with me to help correct my posture while teaching me exercises that would help me on the way to my recovery. Sophie is a quality person and a true professional who works tirelessly and efficiently. During my visits, Sophie expertly manages multiple patients--it always seems that she is giving them the attention and treatment that they need. Always patient and always kind. It's as if she was born to do this. So lucky to have found her. I can't recommend Sophie enough!

I work long hours standing on my feet, which caused me constant back pain along with painful…read morenumbing and tingling sensations that traveled down my leg into my foot. I began seeing Sophie Deng for acupuncture twice a week, and after four weeks I've experienced tremendous improvement. Each treatment leaves me feeling like a completely new person, and my pain has already decreased from an 8/10 to a 4/10, continuing to get better with every visit. I wasn't expecting such quick and noticeable results, and I truly believe in the effectiveness of acupuncture therapy after this experience. Sophie is incredibly skilled, takes her time, and practices her craft with genuine care and meaning. I would 100% recommend her to anyone seeking relief and healing through acupuncture!

These guys are the worst at answering the phone. I have called several times over the past 4…read moreweeks. NO ONE EVER ANSWERS! I will be on hold forever, sometimes it just hangs up, sometimes you are asked to leave a message. No one ever calls back. i actually had to drive there - twice - to make an appointment in person. Now I am coming off COVID and need to know if I need to reschedule - I am sure no one will call me, and I will have to no show the appt. they may have great therapists but their office is a mess. I cant be part of this this kind of sloppy work. I am moving on to a PT shop that answers the phone! PS This is for the Gaithersburg location.

I consulted Adventist for curing a pain in my Quadratus Lumborum muscle. I did 6 online sessions…read moreand 3 in-person sessions. I have set reminders for doing exercises 6 times a day and I was sincere to get rid of that pain. I still have the same level of pain I had before consultation. I was charged $514 for PT Evaluation and $309 for each session (like I said 6 out of 9 sessions were online video sessions). I have asked about the charges initially and they said I would receive it in mail. By the time I received in mail, I already did 9 sessions upon recommendations. If I ask about why I was charged so high, they would play ping pong. Looking at those charges and results I have decided to stop taking the treatment. I suggest, know what you will be charged up front.

Rockville Physical Therapy (RPT) is a very special facility that attends to all aspects of physical…read moretherapy. The physical therapists and their assistants are extremely competent, caring and avitars of professionalism. I look forward to each and every session and always note improvement after every appointment. This is by all means a trusted and committed facility. L Hollins, Patient Potomac, Maryland

Run, don't walk to Ho and Chin and their team if you need physical therapy. This place will help…read moreyou heal. Two key elements of this PT practice that make them stand out: 1. They love the science behind what it is they do, and use it to heal your body. Dry needling, blading, assisting your body to move incrementally with support, even massage -- they use a wide range of tools from their expansive toolkit based on what your body needs. I especially enjoyed the explanations from Dr. Ho to my endless questions about what he was doing and why it works. His mastery of anatomy, physiology, and PT was evident every time I went. With just a few touches, Ho could pinpoint exactly where my pain was and address it appropriately. 2. The support staff is competent, helpful, and friendly. Ora and Justin were encouraging and provided excellent guidance for my exercises. Scheduling and billing was easy and pleasant. While I am not in need of PT now, I will be a client for life and will hightail it back to Rockville Physical Therapy the next time I do.

My mother-in-law was a temporary guest here while recovering from surgery. There were a few things…read morethat impressed me about the facilities. * The grounds are pretty extensive. There are tons of different buildings, and it seems to lend itself to various different types of active adult, assisted living, and other retirement living solutions. * The grounds are also pretty well kept. We visited in the winter primarily, so I cannot say how it looks in the spring, but it was quite scenic even then. * The meals looked to be of decent quality, though we did not partake in them ourselves. Ma didn't seem to complain about them either. * The amenities were ample, I think. Each room had a TV, though her room was shared with another resident. It was difficult to get a feel for normal daily life there. * The security was pretty tight I noticed, too, at least for motor vehicle traffic. Also, the building had a watch-person manning the front desk. The lobby included an apiary, which was inviting and cheerful. This is where my praise stops, however. I cannot say I had any positive experiences with any of the staff, outside of the front desk person. The folks at the gatehouse were usually pretty curt, but the nurses and orderlies were downright appalling. Only one I met had any kind of friendly bedside manner. The rest seemed annoyed to be there. I would not personally recommend this facility, but you should really talk to the residents to get a better perspective from life on the inside. For me, as a visitor, I was unimpressed where it mattered most: patient care and experience.

Skilled Nursing Facility: My mother was an inpatient at…read moreAsbury Methodist Village Skilled Nursing Facility from the end of Dec. 2022 until April 2023 for physical rehabilitation. She was a stroke victim and was admitted to Asbury with C-Diff which she acquired during her stay at the hospital. Aftertreatment, the C-Diff cleared, and she was able to participate in light physical therapy. Unfortunately, the C-Diff returned, and my mother was given another round of antibiotics, but she did not improve. By this time, she was receiving light physical therapy in her room; however, her health continued to deteriorate until she could no longer participate in physical therapy. The therapists and nurses frequently cited my mother's age (93) as a major factor in her continued decline. One evening, the sister of a patient passed by our room and asked to pray over my mother. She was an RN and told my brother and me to take her to an infectious disease doctor as my mother's situation was dire. This was just two days after we met with the doctor at Asbury who offered no solution to our mother's deteriorating medical status and could not explain why the antibiotics were not working. The social workers wanted us to move her into the nursing home as part of the facility, ignoring the C-Diff as a barrier to physical therapy. Following this new information, we decided to take our mother to an infectious disease doctor outside and independent of Asbury; however, we were required to utilize special medical transportation contracted with Asbury at our expense. The infectious disease doctor prescribed vancomycin, which is imperative to overcome C-Diff. In about 10 days, my mother recovered, but the damage was already done as the duration of the C-Diff in her system took its toll. From what I observed, the rehabilitation room is modern and contains several pieces of modern equipment. Asbury is a good place if you are young or middle aged and need to recover from a medical condition or accident which caused physical impairment. However, if you are elderly and frail, they are neither interested nor vested in your recovery. Rather, the emphasis is to move you out or into the nursing home section. Not recommended for the elderly. As for the doctor, basic knowledge (how did he not know about vancomycin and its prescription for C-Diff) was obviously lacking in addition to his limited time at the premises, thereby creating difficulty contacting him.