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    Active Physio Works Servus Place

    5.0 (6 reviews)
    Open 7:00 am - 8:00 pm

    Services - Active Physio Works Servus Place

    Physical therapy

    Acupuncture

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    Custom Orthopedic - We carry this brand

    Custom Orthopedic

    3.4(5 reviews)
    12.2 km

    I have been looking for shoes for the last year and a half with no luck. I have called or emailed…read morewhat feels like every store in Edmonton. Yesterday I went to see Tim and he was extreamily knowlageable about both footwear and feet. When I told Tim about the injurys I have he was ensuring and he was very eagger and willing to work around my handy caps. I had a a really hard time looking for a 14 2E extra deep shoe. I have tryed on up to 6E with no luck because the top of my foot was too low. I will be back to custom Orthopedic for my next pair of shoes

    Incompetent business…read more I went to this shop on September 4, 2019 to find a pair of therapeutic shoes along with the orthotics themselves. These were to be paid through my insurance, which is where I usually send the request to, but the orthopedist said that they prefer to send it, so I had given the electronic contact information for my insurance to him. On September 18th, I phoned my insurance company to ask why I haven't received a notice for approval. According to them, they hadn't received the request from Custom Orthopedic. I immediately contacted Custom Orthopedic and the orthopedist claimed to have sent the request himself and that the insurance company is mistaken. Once again I sent the contact information directly to the orthopedist in addition to the contact information for the insurance supervisor. The orthopedist said that he would phone back the following Friday. He never did. After phoning Custom Orthopedic on September 21, I learned that the request to the insurance company was sent by fax, not email. This suggests that the fax could've gone anywhere since I hadn't given them the fax number that my insurance uses for this purpose. The person that I had spoken to didn't seem to care about the situation and directed my concern to the owner who would not be available until the following Monday. I've decided that if I have to wait another month for orthotics, I may as well get them through a different orthopedist.

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    Pivotal Physiotherapy - Northgate

    Pivotal Physiotherapy - Northgate

    4.1(9 reviews)
    7.6 km

    My primary go-to place for healing when muscles get too tight for external treatment (aka massage)…read moreand require more intrusive intervention (ie. IMS) I found my current favourite physiotherapist back in 2018 after my previous massage therapist left practice, and she is FANTASTIC! Not a huge fan of acupuncture (bad experiences before) but for some bewildering reason I respond really well to IMS treatment like dry needling (Like the old Buckleys commercial "it hurts, and it works") Most of the time I go for needles it basically fixes my muscle issues like the next day (unless it's really bad maybe another treatment or 2) Man I'd be so messed up without this as a last resort when chiropractic or massage attempts fail to bring relief (the cons of being hyper flexible lol...) Coupled with some cupping therapy, heat packs and mobility stretching, they guide me back to my normal active disposition ‍ ‍ Highly recommend

    I gave this location 3 stars because although the physiotherapist who attended to me was very warm,…read morenice, and helpful, my experience with their "direct" billing was terrible. Before I went in for my first visit, I called to inquire about their direct billing, and was told that both of my insurances were covered under it, and to bring them both. However, when I got there, I was then told that they would only direct bill for the primary insurance (which happened to be less coverage), and that I would have to go and do all the paperwork on my own to get my money for the secondary insurance. So I had no choice but to pay out of my own pocket for the majority of the bill, and now I am stuck trying to figure out on my own how to get the rest of my claim back. I am writing this review in case anyone is stuck in the same situation as myself, and choosing this practice because they claim to have full direct billing.

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    Active Physio Works Servus Place - physicaltherapy - Updated June 2026

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