We needed daily check-in care for my husband while I was away, and the CNA who came was just what…read morewe hoped. She did some light housekeeping, drove him to any doctor's appointments or shopping needs he had, and was a break in his otherwise long day. Prices were reasonable for the services we contracted and we would call on Progressive again if the need arises.

This is by far one of the best home health agencies in the treasure Valley. Small and locally…read moreowned, the staff here goes great lengths to meet healthcare needs on a personal level. This is one of the most one on one home healthcare companies Serving nursing, therapy, and in-home care needs!

Unable to get his office to answer the phone or respond to messages for two months!…read moreMy children were in urgent need of help, we were referred to his office from the hospital. I left full informative messages on the answering machine and with the answering service more than 20 times being told "I will het this to them right away" I even emailed him directly, he said he will have his secretary call me first thing in the morning...NEVER CALLED! I even left another message with the answering service and email to him, NO CALL EVER! They don't want your money or mine, and worse, don't care about the health of the patient! DO NOT WASTE YOUR HEALTH OR TIME WITH THEM/HIM!

Dr. Rice has been my, my husband's, and my daughter's therapist for a couple months now and we are…read morevery pleased with the service he provides. We especially like the hypnotherapy sessions and how he emails the recordings for us to listen to on our own. He also assigns homework and gives books to augment the therapy. I love him, and his wife!

Very friendly very helpful Chelsey my driver has always been great I would recommend this driver…read moreand company to everyone

The first time I used Serenity was when I had eye surgery last year. They did a great job getting…read moreme to the surgery and the follow-up care. Always on time. Never rude or impatient. But now, when I need their help for another surgical procedure, they refuse to answer their phone. They refuse to return calls. They don't answer my text or email. They have ghosted me. I have no idea why. No explanation. Nothing. I thought maybe they went out of business but they are still all over the web and have reviews from people this month. It makes me angry. Very angry. Update (about an hour after posting the above): Travis called to apologize and explain that he has been busy attending to the birth of his pre-mature daughter and a staffing issue. I understand that he is busy with some very important issues. But, that doesn't mean he can ignore his ringing phone, ignore voice mail messages, or ignore a text message and expect clients to be happy about it. Here's what I did in similar situations during a very long professional career: 1. Be prepared to answer the phone whenever it rings. Calls are automatically forward to your cell phone so this is not impossible. Just step aside and answer the call. Everybody will understand. 2. If you miss a call, make sure your VM greeting explains when you will be able to call back. Then be sure to schedule a time when calls can be returned. You might need to schedule more than one time per day. 3. Reply to text messages as soon as they are noticed. "Just got your text, calling back now." or "Will call back in xx minutes." 4. Always answer calls, texts, or emails the same day that you received them. Never let them go unanswered. Never leave your clients wondering if you are still in business. This is the sort of commitment that a professional career demands. I already gave Travis three opportunities to do the right thing (two calls, and a text). He only found the time to reply after I posted this negative review and sent him a strongly worded email. And, another service has been booked. So, I am not inclined to remove or change my rating. I did say that I will consider using his service next time. This time will be a lesson learned the hard way.

I wish they had a 10 star choice!!!! As a lifelong athlete, I have seen my share of PTs and I can…read morehonestly say, this facility and staff are the BEST I have ever worked with. The care, the attention, the follow through, the laughs, the trivia, the snacks all make the work of PT worth it. My shoulder is strong and my heart is full cuz these people are SIMPLY RAD!!!!!

Awesome clinicians whose focus is the best that each patient can do. They are flexible and kind…read more I love them.

Dr. Severson is a life saver!! He has been willing to work with me in options other than just…read moreprescribing pain medication. He listens well and studies what is available to help provide relief for my particular issues. There is just no way I can thank him enough.

I was sent to Dr Severson for an injection into my lower spine. I was in AGONY. I was assured he…read morewas excellent at what he did. First, he spoke all of six words (you might feel a little sting). It wasn't bad. Then they poked around to find the nerve that was shooting the pain down my leg. EXCRUCIATING!!!! But then the assistant said "is that the spot"? I could hardly breath as it was horribly painful, but I answered "yes". Apparently there wasn't any room between my vertebrae to inject the steroids. As they told me they couldn't really do anything more, I was moved to the bed to go back to my room. As I was being rolled back to the room, the doctor's assistant said "I hope you're happy".... my reply was "pardon me". She said I had been whining too much to keep injecting the medication!!! Seriously, the ONLY thing or sound I made was the word "Yes" when asked if that was the nerve that hurt. I was grateful for the darling nurse (Andrea) at St Luke's. She asked how it went, and my silence and tears pretty much told the story. She was so very kind. But what was just done to me made the nerve that was already so very painful, fire up like a blow torch. My advice? NEVER EVER, EVER GO TO DR. SEVERSON who is supposed to be a pain doc. What a joke. A TOTAL jerk plus he didn't help..... apparently he missed the part in the Hippocratic Oath that's says "do no harm". A medieval torture chamber might have been better. Wish there was a ZERO star review option!!!!! Add to this the financial cost.... DON'T DO IT!!!!!

Excellent service. We appreciated that the driver was on time, car size accommodated our luggage,…read morepleasant to talk to, very clean vehicle and a comfortable ride from our home to the airport.

Amazing company! Premier offers in home care services…read more Their quality of care and caregivers is the best I've seen.

Terrible management skills, why would you have a schedule with a client and then cancel them over a…read moreprivate pay customer, Jennifer has terrible communication. Takes hours for a call back, doesn't call and let my grandma know that she sent her caregiver somewhere, my aunt is disabled and in a wheel chair. My grandma is killing herself taking care of my aunt. She fell a few months trying to help my aunt and laid on the floor for 14 hrs until someone found her, We've have wonderful caretakers ask for better specific hours to help with the needs and the management tell them no because others want the hours but yet nobody comes in during those hours. They tell certain caregivers to go different places and then not send anyone over to my grandma's. This place is a joke, if you have to send a caretaker somewhere, maybe I should suggest sending someone that isn't on a schedule to go take care of your private clients. I won't be recommending anyone to this business.

I'm very grateful for the work this Clinic does for those who need their help. Everyone has been…read morevery professional, reliable, and help me meet my goals. They helped to stop cigarettes and stay more positive. I know they're owned by the same Brother and sister and thank Them for meeting a need in the community to help thousands of people nationwide!!! Great Job and Vision! Please continue your ongoing help in our community. It has changed my life for the Better! Way better than clinics in Portland Oregon!!! They NASTY there!!

There's a reason why I use the word unfortunately when describing this company…read more Yes they have somewhat of a capable staff working in the back but the front desk ladies have confused my amounts twice since I've been there. I let the first issue go as maybe a computer glitch or the fact that the lady who worked there stopped left shortly after. You have to ask for receipts and there really is no system for money management other than a stack of papers which they write you're amount on. They let me take meds for free one week and the next week they gave me my dose and take home and stopped me while I was walking out the door to take my meds away. Apparently this week I didnt pay and I had to realize their mistake on my own. Of course I'll still be going to these guys for years because they're the only clinic in idaho but when. I say "unfortunately the only methadone clinic is this one," that is why. They need to pass out receipts like there's no tomorrow and train their front desk staff properly on how to handle peoples money.