Staff was immensely kind, warm, welcoming and sweet. The staff was extremely kind to my son & even…read moreoffered a popsicle to him as soon as we got to our room, knowing his throat was sore before even diagnosing the problem just for comfort. Offered a great sense of humor, a thorough and quick exam. Made sure to let us know we were cutting it close to pharmacy closing hours and made sure we had a paper copy of the prescription just in case it lagged in the pharmacy system to ensure we got what we needed that same night. We have been here a number of times now, and it is always the best experience. I called prior to our visit to ask about out copay and was audibly concerned and stressed, and the receptionist reminded me to take a deep breath, and let us know they'd get us taken care of before we even stepped foot in the door. If you're a local, this is the place to go for non emergency medical needs, 10/10.

I hadn't been to this urgent care in a couple years but had always had a good experience in the…read morepast. The last list visit however, made me never want to go back. The staff is very rude and unprofessional. The medical field is not for everyone and it's definitely not for the staff at this office. But the doctor was amazing. Due to the staff though I would not recommend.

The Receptionist at the front desk had/has a horrible attitude the past 2 times ive been in there…read morein the last 2 months. She's on her cell phone all the time, gets annoyed at you visibly, rolls her eyes, and gives an attitude everytime you ask a simple question. She doesn't want to do her job and makes it very clear. She shouldn't be in a customer service position at all. There's a lot people out there that would love to have a job and not give an attitude to every patient/customer everytime. Absolute trash service i wont be back to this location again. 8:30am - 1/10/2024

Robert Hall was caring, helpful, and knowledgeable . He is a 5 out of 5 with no exceptions.read more

Today was my second instance of needing an Urgent Care and choosing this one. It was a quick…read morecheck-in and I was soon back in a room. The staff was polite and professional. The NP gave me the choice of what tests I wanted to have done after completing my initial request, which came back negative. The time was much faster than my experience at inpatient emergency rooms. I will use this urgent care again if needed. It served its purpose.

People were very friendly, and very helpful. It was a little slow I was there for about an hour and…read morea half getting 4 stitches in an exam room. The guy who did them was very sweet and friendly and I throw up and passed out and he was nothing but supportive. He made sure I was comfortable and finished them quickly.

I don't recommend you go there. they prescribed a medicine that I'm already taking that has nothing…read moreto do with what is going on, I asked them not to prescribe a steroid, and wala they prescribed a steroid!‍ don't go there!

If your friends don't work here, don't waste your time. Also, making an appt is useless. I took my…read moredaughter a little before her 6pm appt. The board showed us checked in at 6:20 and we could see when we were up next. I even confirmed with the people at the front desk that we were next. They kept calling other people back before us. I finally spoke up and the girl calling her friends and/or regular clients got all huffy when the receptionist brought us back. She was never going to call us back. When we finally got in, the nurse and NP were friendly and nice. Calling every non white person who arrived after us is not a good look. Promedica in general has gone downhill fast lately. For the money I shell out, they can do better.

I walked into this urgent care center 15 minutes before they closed. Everyone was pleasant and took…read morecare of me quickly and efficiently without me feeling like they were rushing. I'll definitely rely use this clinic again if necessary.

I recently suffered an asthma attack which I couldn't get in to see my PCP. This brought me here…read more I didn't mind the long wait knowing how sick people are. When I finally got to see NP I explained that Ive suffered with asthma my whole life. Trying to explain what my family doctor does for me I was prescribed an inadequate amount of meds for five days. It's like they're afraid to really help you because they don't know you. In all fairness, they did what they could to help me. If you have a cut finger this is a great place to go.

Beyond slow, overheard the office workers talking trash about customers. They will literally make…read moreyou an hour after your appointment

this is my second bad review the first one was about 6 mont ago I go there again because the…read moremanager called and apologized for what happen before and the 1 minute from my house I'm like I will go there again maybe it's little better now I walk in I was the only one I take a seat for about 10 minutes she calls my name take all my info takes me to the back I was there for 45 minutes just sitting there waiting and waiting no one came to help me I just op the door and walked out this is by far the worst urge care in Toledo do not go there read there reviews they do this to lots of people do know why sometimes people are in pain why they keep people waiting and they have no one there not even one patient I go to the one on secor they was so busy but in 10 minutes I was seen by someone this time never again I don't care if I was dying I will not go there again

Very fast service - in and out in 10 minutes with Rx. Taor was very nice and accommodating. Thank…read moreyou very much.

Stepped on a nail. Got me in right away. Everyone was pleasant and caring. I was in and out in…read moreunder 30 minutes. The place was clean. Would highly recommend.

Needed stitches and went to the urgent care they said they were open 7 days a week and 8-6 every…read moreday and they were closed when I needed to go, and the front doors were locked and no one would answer the phone.

I just went to this urgent care arrived at 5:40 pm. Was told I could stay but probably wouldn't be…read moreseen before they closed without even asking why I was there. Seriously? There was no one in the waiting room.Pretty sure you cannot legally turn a patient away if they are there before you close. I didn't stay and I won't be back.

Took my daughter into the Urgent Care on 11/22/23 . The staff was very friendly . The doctor was…read moreexceptional. My daughter has multiple autoimmune diseases . Before the doctor came in he had reviewed her medical history , medications, allergies , past X-rays , etc . in MyChart. They had a stat reading of her chest X-rays . He checked all medication allergies , past reactions to meds , etc . before he ordered her antibiotics . Thank you for the wonderful care my daughter received.

Went in Sunday morning at opening time. Filled out required…read morepaperwork. Was called within ten minutes. Had vitals taken by Justin. Was attended by Mark. Both performed very well at their jobs. Was given prescriptions which they called in for me. Picked up prescriptions and proceeded to do as instructed by Mark. I could not be happier with Promedica Oregon Urgent Care. Tim C.