I had a screw fall out of my glasses which caused the left lens to fall out. i walked in without an…read moreappt and asked for help. I had no previous history with them and didn't buy the glasses from them, but they fixed my glasses in 5 minutes for $5. Perfect!

This is my second trip here and I have to say that the service is awesome. They do a great job and…read morestand behind their work. (Unlike big box stores). If you value your sight as I do- come see these folks. They have much better service, product and warranties than the big name folks.

I have been going to this place for about 3 years. I don't know what has happened recently but…read morethis place has fallen apart. I got contacts for the first time recently and they gave me boxes with the wrong contact prescriptions inside. I couldn't figure out why I couldn't see for days. The woman at the front desk is so rude and put out when you call - it's like she wants people not to go there. I am still waiting for them to transfer my prescription to another place - it's been a week. The guy they used to have up there was phenomenal. Pretty bummed out because I liked this place.

Not happy with this visit. I am a regular patient at this optometrist's office. I arrived early,…read morewalked around looking at eyeglasses an eventually sat down waiting to be called. Another patient with the same appointment time was called first. No problem. Another patient walked in late for her appointment but was called for her appointment first. When I walked up to the receptionist to inquire why I was still waiting, she said I would be called back soon. An assistant appeared shortly. She took a few pictures of my eye and then said we have no rooms available and I was asked to sit back in the waiting room area. I was eventually called back again and now I am waiting again for the optometrist. I guess my time is not valuable to this office anymore. You would think someone would say the optometrist is running late. Or, make the late person wait since they were not respectful to be here on time. None of this occurred. I may have to look for another optometrist.

Do you love your eye support team? Well, I do for three reasons. (1) Medical staff are AMAZING…read more(smart, kind, efficient, & clearly love their workplace). (2) One-stop for all (contacts, glasses, exams). (3) Location in Benbrook is super close to I-20 at Granbury (I-377) with lots of parking. (4) Waiting room always has good tv shows playing or you can just pre-shop for frames or sunglasses while you wait. BONUS: The experience is so great that you look forward to it, & who can say that about medical visits :-)

My last eye exam/glasses purchase in Granbury was a disaster, very frustrating, and a motivation to…read morefind somewhere else. I looked at Benbrook/Fort Worth reviews and found De Grasse & Ratliff Eye Center - what a blessing! Everyone I encountered at De Grasse & Ratliff Eye Center was pleasant, assistive, and professional. My optometrist was Dr. Chad Carter. He took his time with me and was careful and thorough during the examination. He recommended and used lenses to demonstrate how the changes would impact my vision quality. While waiting to see Dr. Carter, I decided to review their extensive selection of frames. Mandy Roger-Gay, a Lead Optician, introduced herself and assisted me in finding frame options. My choices were made with her assistance before the exam (I knew I would need new frames as mine had broken). I have worn prescription eyewear for almost 60 years, since second grade. I have never had a more thorough and informative eye exam than the one conducted by Dr. Carter. I have never enjoyed more assistance and courteous service than Mandy's. Mandy took her time to measure for bi-focal lines carefully and made beneficial suggestions to ensure my new eyewear would provide me with the support I need to live and work with good eyesight. I am delighted I chose to drive the thirty miles to experience this level of friendly and professional service. I highly recommend De Grasse & Ratliff Eye Center, Dr. Chad Carter, and Mandy Roger-Gay for your optical needs.

I never have an issue here. I get my eye exam done next door to here at Ophthalmology Associates in…read morethe same building on 1st floor and then my insurance covers up to a certain price on frames, so I don't go over that price. I usually just end up getting the cheap frames and end up only paying for lenses to go as "cheap as possible". My glasses were ready really fast. I think they called me like a week or two after I ordered them! Service desk has 2 ladies for glasses and a new desk for contacts that I don't remember seeing when I was there in 2024.

From the owner: Eyeglasses, magnifiers, and optical accessoriesread more

Amazing doctor and staff at Dr. Richard Le's office. He is very thorough and takes his time with…read moreyou during your eye exam. I was having trouble with double vision and he performed several tests with prism lenses. He referred me to a great ophthalmologist who advised me further with additional tests and was very professional. The staff at LensCrafters's is very helpful and knowledgeable. Brian and Betty are wonderful at helping you find great glasses and explaining your benefits. Great selection of frames at all different price points. I especially love how many Gucci frames they carry! I highly recommend this team!

I have purchased glasses from this location for a few years. The staff has always been friendly and…read morevery helpful. I usually buy designer frames and they always have the latest and most trendiest frames.

Documenting as my appt moves along…read more Immediately greeted and checked in at the front desk. Waiting space is small, but patients were called back within 2-5 mins of signing in (8:35 appt time) Anna was very personable, answered my questions and explained along the way until I met with the Dr. Dr Lam continued the great care with my exam, very thorough and nice demeanor. Finished up with Marc, provided his card as he will be my contact for picking up my new glasses. Out the office by 9:10AM.

Excellent practice. Very thorough examination and knowledgeable staff. I'm 76 and Dr Lena Chu…read moreprescribed my first glasses when I was In my late 30's.

My first contact with this office was with Latoya. She was so kind and professional and made it so…read moresimple to make an appointment using my insurance. Dr. Polymer was really great at explaining my exam and how my eyes were doing. I didn't have a good feeling about purchasing glasses, the young lady wasn't as helpful with the explanations of charges. But I'm glad I went there for the eye exam.

It's been three weeks since I paid for lenses. This place ordered the wrong ones and now we have to…read morewait longer. Every time I call they say they will look into it and call me back. Never happens. They didn't hesitate to take my money though.

Dr Spivey had been my eye doctor for 32 years . Both my boys go to him! I will never go anywhere…read moreelse.

We are now coming up on 8 weeks (tomorrow) and still no glasses. This is bad business practice no…read morematter what the reason or who you blame it on.

Yes I whole heartedly recommend DrDavid I call him !! I went in for frame replacement which had a…read moretruly full year warranty and they are the BEST FRAMES I've ever had !! They really are amazing and Dr David is a breath of fresh air compared to a lot of these big bulk who try to add on so many features that really do not benefit as they say ! But not Dr David he doesn't believe in compounding prices he seems to believe in the quality of your vision and he'll tell you if you would benefit or not from the extras but he doesn't pressure you in any way !! And he knows eyes and glasses !! I promise you will not be disappointed with your visit and if you have questions he takes the time to explain everything in terms that leaves you confident in your eye care as well as your eyewear !! Give him a try !!

Unbelievably talented very nice gentleman! I read extensively, and he has made life so much easier…read more In fact, I flew from Florida back to see him.