My husband was referred Dr Kaplan and our general practitioner sent a referral over. This referral was because my husband has a very high PSA test. Prostate cancer is in his family so needless to say we are worried. I waited a few days then called Dr Kaplan's office to see about getting an appointment. Dr. Kaplan's office said they did not receive the referral. I got their fax number and called our doctor back. I confirmed the fax number with our doctor, and confirmed they did send the referral over and gave me the exact date they sent it. I asked my doctor to resend referral again just to make sure which they did when I was on the phone with them. I waited a few more days and then called Dr Kaplan's office back again. We are really worried and wanting to get this going especially if there is cancer. Dr Kaplan's office said they still did not receive the referral. They wanted me to confirm that I had their correct fax number which I did. Dr Kaplan's wanted me to call our doctor back again. I asked if Dr Kaplan's office could just call our doctor to get this resolved. And Jason at Dr Kaplan's told me that he could not make these type of phone calls he only makes appointments. So, I asked if someone else in the office could call our doctor - he said No. I asked "you are telling me no one from Dr Kaplan's office can make a phone call to another doctor's office" Dr Kaplan's office (Jason) said No. Dr Kaplan's office (Jason) said he has a backline fax number I could give to my doctor. I feel that they just do not care and if there is something really wrong with my husband I don't want to deal with a doctor who has this lack of customer service. I felt like they don't care and there was no urgency - I guess they have enough business, so they don't give a *%it. Anyway, end of story is that with just an important life and death stakes we asked for a new referral to a different doctor. read more

In April 2020 I was diagnosed with metastatic renal cell carcinoma originating from my right kidney. After 3 1/2 years of immunotherapy the decision was made by my oncologist to have a total nephrectomy. We were referred to Dr Adam Kaplan, Urologist specializing in robotic procedures from the Providence Medical Group in Santa Rosa. After our first consult I knew I had the right person for the job and that we didn't have to consider having this done in San Francisco. His demeanor and confidence gave me the assurance that everything would be okay. Six weeks later, I'm happy to share that my CT scan is clear and there is no sign of the disease. Dr Kaplan has had extensive experience using the robotic technique for nephrectomies and my recovery demonstrates how excellent of a surgeon he is. I'm already back in the gym and feel fantastic. We highly recommend you check him out if you or a loved one is faced with such a medical decision. Ken F. read more

I had a rather unique and very pleasurable experience with my Urologist Dr. Adam Kaplan. He has been my Urologist and my husband's Urologist for few years. During that time, he has performed several procedures on myself and my husband. I can attest to the absolute caring and professional treatment we have received. As a matter of fact, I have personally recommended him to some of my close friends who have experienced Urological issues. While I was in the Hospital with Kidney issues his bedside manner and explanation of the medical part of my procedure gave me a very positive outlook on what the future would be for me. Before undergoing the operation at Santa Rosa Memorial, I felt confident that I would be okay simply because of his positive attitude toward the procedure. I have since seen him several times since the operation and EVERY time I leave his office I feel like I have received the most professional care imaginable. Sincerely and happily submitted, Jennifer L read more

My opinion is that we are lucky to have Dr. Kaplan in our community. As a Surgeon myself, I am a petty tough grader. My physician friends referred me to Dr. Kaplan. I couldn't be more pleased. First off, Dr. Kaplan diagnosed my condition that had been missed by two other doctors over the past two years. He diagnosed me correctly in 15 minutes! Despite his very busy schedule we were able to get surgery scheduled. Now I can't say it is among the most fun things I have ever done, but it will be one of the best. Surgery went great, Dr. Kaplan was very attentive and I am recovering very well. I am a very pleased patient and a big fan of Dr. Kaplan. read more

I have had prostate issues for years, getting up in the middle of the night several times. Anyway, I found a GREAT new doc here in Santa Rosa (I am new to the area) and his sense of humor, bedside manner and his PATIENCE is amazing! Not to mention he is board certified which means his qualifications are the highest you can get! We are lucky to have him here in Sonoma County, believe me! read more

I feel that I am alive today no thanks to Dr. Kaplan, who failed to check for cancer before removing my kidney, despite several risk factors, including the fact that my only sibling died of kidney cancer at age 53. Instead, he determined that the destruction of my kidney was caused by stones. When symptoms persisted after he removed my kidney, it took him almost 7 weeks to finally take that seriously and order an enhanced cat scan, which revealed that I not only had cancer, but an extremely aggressive cancer, which he indicated might require the removal of my bladder. Thank heavens for UCSF who properly diagnosed me with non advanced uretal cancer, which surgery successfully addressed. read more

I was referred to Dr. Kaplan by another Urologist concerning my very enlarged prostate. This condition was serious and was only worsening. At this point I didn't have a lot of options. He performed robot assisted surgery and with the excellent after care I am feeling like a new man! All throughout this process Dr. Kaplan explained everything that was to happen and what to expect in a way that was easy to understand. He instilled confidence in me and the end result is all the proof you need. He is truly the definition of an excellent, professional doctor. One that you want in your corner in going through any urological issues. If you are casting about for the best Urologist you can find, stop looking, you found him. Give Dr. Kaplan a call, or get referred, you won't regret it. I can testify to that! Thank you Dr. Kaplan! read more

Best urologist one could find. He diagnosed my prostate problem, explained everything in a way I could understand, answered all my (many) questions calmly clearly. He performed robot assisted prostate surgery without a glitch, and these many months later I confirm that I am now as good as I was in my youth. His office staff scheduled me promptly, ushered me in to Dr. Kaplan without much time in the waiting room. Dr. Kaplan is a fine scientist, surgeon and person. Most highly recommended!! read more

I was referred to Dr Kaplan by my physician in Eureka. It was worth the 4 hour drive to meet with him for a consultation regarding a tumor on my kidney. I was extremely worried and scared and Dr Kaplan put me at ease and answered all of my questions thoroughly. Dr Kaplan did remove the tumor robotically and it was a very successful surgery. I had very little pain or discomfort after the surgery and am recovering very nicely He is an amazing person and surgeon and I am so glad that he performed the surgery for me. Thank you, Dr. Kaplan! read more

Dr. Kaplan is a superb physician & is a tremendous asset to our medical community. His approach to his medical practice is thoughtful, concise and very sound. I would recommend his services without hesitation to family, friends & clients. read more