A refreshingly positive experience where the company used technology well and appropriately and…read moremanaged to still retain a personal touch as well. Communicating was clear. Expectations were set and, most importantly, the service we received delivered on those stated expectations My only minor criticism would be that the marketing of add on services was a bit more aggressive than I would like, but my respectful decline of this additional options was all it took for them to back off. All in all a positive experience. I'll be back next year for annual maintenance

Rikki, Since you…read moretook the time to reply, I will update my review further. If nothing else, just to make you aware. When I finally dig an inspector out, he said there was no issue whatsoever and that I was fine to just clean up some minor water spots on an interior window and do a better job caulking. I finally went for a second opinion, and not only did they find the nails were not galvanized and installed on top of the roof instead of on the side, water had leaked in quite drastically leading to a $3000 repair. This other company literally walked on top of my roof and with her bare hands, picked up the entire tack strip that is supposed to keep things glued down. She couldn't believe the nails that were used and the placement but more so, that this was said to be 'no issue' by a professional. Your guy that came out to investigate literally never even put his hand on it to wiggle it around and see if there was an issue, he just looked - no ladder, just climbed part of my balcony and looked. If I had listened to him and just caulked the interior window so that more water wouldn't have come through, this would've continued and become an absolutely horrific problem. I know customer service agents aren't always a reflection of the company but this gentleman was a 'master installer' his words. I'm not sure what there is more to say, but as a business owner you may want to know. As an aside, I do appreciate that even months later, someone responded to this. I do hope things work out as your company continues to change.

Excellent service, honesty, and professionalism…read more We had a great experience with High Point Gutter, and especially with their service person, Jerrod. Jerrod's work was extremely professional from start to finish. One side of our gutter had some minor damage, and the original contract was to replace that section. After carefully inspecting it, Jerrod told us that a full replacement was not necessary and that he could fix it instead. He contacted the company to update them and ended up saving us about $500. That level of honesty really impressed us. In addition, Jerrod did a very thorough inspection of our roof and checked for any moss-related damage. He helped us apply Moss-B-Ware to protect the roof and noticed that we didn't have enough product to fully cover it. Without hesitation, he used some of his own Moss-B-Ware at no additional charge--both the materials and extra work were completely free. He also took extra time to explain how to properly protect and maintain our roof going forward, which we truly appreciated. He went above and beyond what was expected. Overall, we are VERY happy with Jerrod's service. We will definitely hire High Point Gutter again for our roof next year and in the years to come. Highly recommended! By the way, his service is backed by a 3 years warranty.

I contacted this company to address a single noisy downspout. I received multiple quotes, and…read moretheirs was by far the highest--more than three times what other companies quoted. They actually provided two separate estimates: one for the noisy downspout and another for a basic cleaning. When I asked why the estimate for the downspout was so high, I received a passive-aggressive text from the estimator, Evan K., saying that I was "not the right fit" for the company, complete with a smiley face emoji. I then attempted to schedule only the basic cleaning (the separate estimate), because the project manager had not indicated that I was not allowed to do so, and I continued to receive automated reminders via text and email. Then, Evan K. followed up with a passive-aggressive email, also complete with a smiley face emoji, continuing the interaction unnecessarily. After that, my number appears to have been blocked, and I was no longer able to reach anyone at the company. Regardless of pricing, this level of communication is extremely unprofessional. Based on this experience alone, I would not recommend this company.

I recently availed of their services. They failed to take the pictures of the gutters they…read morerepaired. I was told that i should requested it. I just relied that they really clean my gutters. They took photo of the brochure that they hang to the door and the roof by the front door that can be seen but not the top roof and the area the claimed they repaired. NO COMMON SENSE!

I had this company out to clean the gutters up my business. They were professional when they…read morearrived and did the job in a very timing manner. Came into let me know they were done and if any would get a repairs needed to be done. Price was right. Would recommend them going to call them for my other building tomorrow

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Fast, great to work with. Transparent pricing and quote. High quality work…read more Just pull the trigger

These guys did a great job. They handled a lot of details that I wouldn't have noticed, came back…read moreto touch up some painting when the weather was better, and were a pleasure to work with. Good guys. And the price was very reasonable. If I ever need more gutter work I'll definitely go back to them.

They are amazing. Very responsive with questions and emails. Quality of work is fast and…read moreefficient. Recommended!!!!

Great and timely! I highly recommend them for cleaning and problem solving . They came out right…read moreaway

I used Crystal Panes for many years for roof cleaning, gutter cleaning and moss treatment. The last…read morefew years I had not seen evidence of moss treatment (usually the white powder was visible) even though I was charged $300-400 each time for moss treatment. In addition, the moss was not dying. I brought this to their attention each time, and was assured that they use a spray treatment now due to the pitch of my roof. But each year, more moss grew. Finally this last year I contacted them to schedule service, now needing moss removal in addition to treatment. They ghosted me. I had been a customer for ~10 years. I found another company that did a much better job.

These folks did great work. Fast and efficient. Even though it was cold and raining, they worked…read morethoroughly. They took pictures of before and after by special request. They even let us know about a couple of places that had rusted on the gutters and were dripping water on the path. This is our second experience with this company and we will be using them again next time. Reasonable prices too. Recommended!

Michael the owner is honest, helpful, timely, and the services are affordable. they offer a ton of…read moredifferent services from moss removal, gutter cleaning, and window cleaning. they share pictures of work completed and itemized receipts. I only use them for roof and gutter service needs!

I am an existing customer and used them last year. I tried to schedule again this year but they…read morenever replied to multiple emails. I tried calling and nobody picked up. Might be out of business...or soon will be.

Pete's Seamless Gutters were one of the companies that answered my project call for gutter clean…read moreout and I couldn't be happier that I chose to go with them. Communication was clear, they were able to schedule me right away and they showed up promptly. I was surprised to see they took before and after photos of the work and shared them so we could see it was done and done right. Pete's was extremely clean, even beyond the roof and treated our property with great respect. I feel relieved that it's not only done but done right and worth every penny. I will absolutely be calling them again anytime I need gutter work or cleaning done as I know these guys will get it done right. Thank You Pete's!

I had Pedro and his team replace my roof and install gutter screens and I was very pleased with…read moretheir work, they went above and beyond and placed flashing over the ends of my fascia boards and repaired a gutter that wasn't draining properly, they left my yard clean, they were on time, Pedro was easy to communicate with and his price was very reasonable. I highly recommend them to all

Advance Customer Gutters was amazing-not only were they professional from start to finish, but the…read morequality of work and the care taken to make sure all work was done well was top notch! Communication was thorough and friendly. I will definitely have them back, and will highly recommend them to anyone.

Great work done quickly! They also were the only Company out of 5 bids that gave me the correct…read moregutters for my metal roof. Highly recommend!