Greyhound employee was polite and helpful…read more Place is clean Security officer and surveillance cameras but there is still crime- a witnessed a lady get her smartphone stolen because she walked to far away from it while charging; security officer gave chase but they made it off the property before he caught them- hopefully the police will use the surveillance footage to catch them I got a cup of coffee from subway at Noon and it tasted like they made it at 7am; next time I go to Dunkin' Donuts like I should have in the first place They offer free Wi-Fi however it kept disconnecting when I tried to watch a television show via Amazon Prime on my iPad so I ended up tethering to my iPhone Plenty of reasonably comfortable seating This review covers the SYRACUSE train station as well

Pleasant bus station, i pass here heading to Toronto, going to Caribania, Trailways bus is not far…read morefrom the area as well,

When it comes to fair days. And different days you pay the sam amount of money on the centro bus if…read moreyou have your phone on speaker you are getting kicked off the bus i heard And all

Usually your bus aides and drivers are always nice and professional. Not today I caught the Court…read moreStreet at the hub at 320p.m. on June 20, 2025. The bus aide and driver were very rude to me and other passengers it was uncalled for they both need to be reprimanded.

Not worth 1 star, but had to choose something ... Booked a…read morebus for 4am departure from Kingston ON. We had a flight to catch at Toronto Pearson Airport. We were going to arrive at airport hours before we needed to (due to limited bus service availability). We sat at the bus depot for 2.5hours. Driver never did arrive. No notifications that the bus driver was late, or that it wouldn't be leaving as scheduled. On top of the $250 in bus tickets, we then had to pay for a uber to make the 2+hr trip to be at the airport on time (another $480 expense). When we complained about the terrible service and lack of notice to its patrons; the company offered an insulting $10 credit to be used on their bus lines. Not per person or per ticket .... $10 total. Basically they said 'thanks for the donation' and peaced out. Absolutely will NEVER use this Company as an option of travel. And I highly recommend you don't either.

Similar to others stories, Megabus didn't show up leaving me scrambling with my two kids to figure…read moreout how to make a new travel plan. when I called them to explain they said the bus was there. I told them I don't see how I could have missed it as I was there 15 mins before departure time and waiting 30 mins after. they offered a scripted response basically saying too bad. could have really saved the situation to offer a refund for the missed trip. I would never use their services again and feel compelled to warn others.

They are awful! Make either late to your appointment or they leave you waiting for hours to come…read moreback and get you!!

I was to be picked up 45 minutes before my doctors visit and it is a 10 minute drive. Called…read moreseveral times and told they would send a cab soon. Five minutes after my appointment I called to cancel because the doctor would not still see me that late. DO NOT USE THESE FOOLS.

My first time taking Amtrak. Todays trip was from Poughkeepsie Ny to Rochester NY . 5 hrs 23mins…read more Things were very just a bit difficult to figure out at first. Two live people at the station: one knew less than the other . When the Amtrak train did arrive up to the very professional looking conductor, and he told me my train would be there in just a few minutes and he was correct the train came. The young lady was very precise. She took my name off the list she said if I had to step in and walk to the left, but I kept on walking all the way to the end, but there were no empty seats, but it was fine I Only stood for 10 minutes until the next time the young conductor walked up to me and told me he would find me a seat and he did so at that point there was many empty seats and the seats were very comfortable. There is a plug right here for my phone the food was a little pricey, but it was OK. I expect that, it was so quiet and very restful and relaxing. Definitely a nice easy way to get to see my grandson. I will definitely use Amtrak again I May I say very affordable!

From Rochester to Syracuse, the ride was about 2-1/2 hours. A few more passengers boarded the…read moretrain. We were in the Syracuse station about 10 minutes before departing.

adams apple was the best transport service...none other can surpass. always there for me. wish they…read morehadn't had to close down but my best wishes for mike's future. thank you, mike, for top-notch service, linda beardsley

I needed the services of a medical transport for my wife. I contacted a couple of them on a Sunday…read moreafternoon. Mike, the owner of Adam's Apple called me back quickly (the other still hasn't called 8 days later.) He game me a quote for the round trip to the Doctors office, which I thought was very reasonable. The service was outstanding, and the drivers were very courteous and professional.