I trusted fellow Yelpers when trying to locate a fireplace/chimney cleaner. I'm grateful to them…read morefor helping me find Elite Fireplace! THANK YOU! It's so difficult today to find trustworthy, reliable, dependable, and professional businesses that provide superior customer service and, what my husband refers to as, "squared away" people. At the time I scheduled the appointment, the lady who booked it, gave me all the details, including the cost, and what would be inclusive in that cost. Although I scheduled the appointment, I had to work so my husband greeted Anthony when he got to our home. While I was at work, my husband was sending me text messages about Anthony, how much he liked him, how professional, articulate and smart he was. My husband is not a subject matter expert when it comes to fireplaces or chimneys, however he is a retired engineer, and has a strong family history of working with and for multiple companies and people directly involved in "the trades." Because of this, everything that Anthony went over with my husband, was on point. Anthony and the company he represents, has integrity. This is another quality we don't get from businesses or companies today. Everything went as promised by the person that scheduled my appointment. We had a full report by the time Anthony left with pictures and costs for each item that was suggested. Anthony also strongly encouraged us to not use our fireplace! We love fires, but continued use, in the current state of the fireplace, could pose a safety risk. Most people wouldn't want to pay the cost for the inspection, but it was worth every single penny to us! Our home was built in 1947, and has probably not had many if any repairs at all. Note to the owner: I am sure you treat your team wonderfully well, but please continue to do so. Staff members like Anthony are difficult to find. I've been managing healthcare operations for most of my career and people like Anthony, not necessarily fireplace technicians, but in the workforce as a whole, are few and far between when it comes to representatives of your company.

I really appreciated the professional, knowledgeable, and friendly service provided by Adam. He…read moretook the time to explain everything I needed to know about the work he was doing on my fireplace and patiently answered all my question. I recently moved into a home in Roseville and was concerned about my older fireplace. Elite was able to schedule a visit the very next day, which relieved my mind. I would definitely recommend their service!

Holy Smokes - he's the real deal. Pricing is unbeatable, but more importantly, he knows his stuff…read moreand is HONEST. The gal that answered the phone was fantastic from our first conversation, and she got us scheduled for a few weeks out. We got a call to confirm the day before, and to let us know they were on the way. Richard looked in our fireplaces and quickly said that we didn't need a sweep yet - even though we wouldn't really have known that. I appreciate the honesty, and will definitely use him for any future chimney cleanings. He will also be on my list of recommendations for neighbors and friends.

Great communication. On time. Price was what quoted even though took longer than originally planned…read moredue to older model I own. Performed sweep and service of pellet stove. Cleaned up area. I'll definitely use them again and am here to recommend to others since I won't need services again for a while. I want to keep them in business

My husband said that they did a great job on inspecting and cleaning our wood burning fireplace,…read moreand did a great job cleaning our dryer vent. The price was totally fair for the service.

A++ : above & beyond service, affordable, and came quicker than anyone else…read more Tyler came out even though it was a rainy day, and was able to get the chimney cleaned within 1 day! I had smoke shooting back into the house because of a clogged stove pipe. The next day, smoke was still coming back into the house, even though he had confirmed that the pipe was clear. So he came back out ASAP, and fixed the problem free of charge. It turned out there was an error with a previous installation of the stovepipe , an outside screen that was too small that was too tight that was catching particles and continuing to send smoke back into the house... Not his fault at all, the stovepipe was cleaned, it was some additional problem that neither of us knew about. He got on the roof to find the issue and removed the blockIng screen free of charge, and now the stove and stove pipe is working perfectly! Thank you so much for the follow through and coming back to make sure that the stove worked properly. Wishing you and your business all the best!

B was great. He was able to come out less than 24 hours after I first contacted Gold Country…read moreStoves. He was timely, knowledgeable and was able to get my fireplace working and taught me how to properly use and care for it. Thanks!!

B arrived on time and was so thorough! He checked everything I had questions about on my stove…read morebefore I even had a chance to ask, replaced my pilot assembly and made sure everything was good to go and in working order. He even double checked the direct vent pipe and tightened it up against my house without me even having to ask. There's no way I'd even consider another tech for my Thelin Gnome; B is the real deal and a true professional. Price was more than fair, too. Thanks so much, B!

Showed up right on time and got the chimney and wood stove cleaned with zero fuss, tomfoolery, or…read moreballyhoo. Short notice, too. We are very happy. Will call out these guys every year since we've got a thousand dead pine trees to burn.

This guy will give you a quote then take your deposit money and never show up. He came to fix a…read morechimney on a house we were selling in roseville and then gave us the song and dance he was in the hospital so couldnt come the next day to fix but his son would come the following day. Unbeknownst to us he also got a deposit from our realtor who found him for our repair. So he got $500 from us and from her. He then never showed nor did his son and he was very rude via conversations with our realtor. He definitely has a problem and sadly we dont expect to see our money ever. Please DO NOT USE this person he is dishonest and will take your money and run. Wish they had a 0 star review.

The guy Mark promises a free tech visit for inspection. "Fixes" your problem without discussing or…read moredisclosing any details, then harasses you to pay an exorbitant price. The problem is never fixed and they want more money but will discount the money that they already forced out of you. Dishonesty and misdirection is their main service. My home is still under builder warranty and I just needed someone for second opinion. Mark promised me free inspection. I specifically told him not to fix anything but just give me a quote and problem list with my gas fireplace. Sends a technician that has no certification or skills, talks over the phone walking the technician in Arabic. The technician tells me he fixed it, charges me $480, later to realize that the actual charge is $250. Fun part, he will only accept direct transfer via Venmo only for payment! Next time we use the fireplace, same problem. Mark tells me, upon contacting him, that there is another possible problem. But since I am a returning customer, instead of charging me $1200 to fix it, he will charge me only $780, and discount me another $250 that I already paid. Stay away from this company. Edit(03/06/2026) Your comment shows pure shrewdness and proves my suspicion of false promises and lack of professionalism and integrity. I have posted a picture of my conversation with you on yelp. And it's not 19 months old but a month old conversation for the work your incompetent technician did on November 2, 2025. Damaging my fireplace and stating that my review is false is very concerning and misleading. I hope no one else faces this. Let me know if you need more pictures of the work your company did and the damage bill from the builder.

Super nice, fast service, very friendly and explained recommended service for maintenance.read more

Requested a fireplace cleanup because of fallen leaves from an outside tree that somehow made it…read morein and also for unexplainable sudden influx of flies inside the fireplace. Francisco was able to squeeze in an appointment the following day and gave me a reasonable estimate for the work. Long story short, he discovered that the problem was more than what was mentioned beforehand and involved dead rodents that somehow made it into the flue (stuck somewhere in the middle), probably made their way in through the said tree. Francisco was able to clean everything up. He was very polite and even entertained a barrage of questions from my 8yo son. Thanks again, Francisco for a job well done.

Super nice and professional. Great communication…read more Did a great job getting the moss and leaves off my roof and making my chimney not smoke up my house for the first time in years. He took on added requests of washing my skylight and trimming back an annoying tree without fuss. Recommended whole heartedly1